Firefox Support Forum

I can logon to morganstanley.com and select menu entry on far right Client Services. This gives a logon menu. If I fill out logon menu I get Msg. Service unavailable.

If I try to logon after that msg without clearing history I get another error message - shown below.

 This logon has worked in Earlier Firefox browsers this year.. maybe Vsn 98, as I try to stay current.

Sorry I can't remember last working logon date.

 You can see the logon screen I get at http://msonline.com  (also https://msonline.com)

 Trying to logon again w/o clearing history gives this error:

There was an error processing your request.

Morgan Stanley Online application is currently experiencing technical difficulties.

Service: 18.7761cb8.1649780597.585571

For any technical assistance please contact one of the numbers below:

1 (888) 454-3965. If you are outside the United States, you can call collect at + 1 (801) 617-9150.

Hi,

I have issues clearing "Save to PDF" from FireFox from the print preview. My company uses Firefox ESR for our Linux workstations.

I updated the about:config to disable the print options and still no luck. I even set the ~/.mozilla/firefox/*.default/prefs.js to following:

lockPref("print.save_as_pdf.internal_destinations.enable", false); lockPref("print.save_as_pdf.links.enabled", false); lockPref("print.save_print_settings", false);

I removed print_printer which had Mozilla Save to PDF

Nothing seems to remove the "Save to PDF". A liability for my company. Even went to about:support and clicked on "Clear saved Print Settings" and still nothing.

Any suggestions?

I've discovered 2 issues that I've just starting having for 1 and semi had for another, but just dealt with. I have a WIndows 11 laptop with Firefox 99.0.1 (64-bit) installed

I've had this issue for at least a week or 2 (that I've noticed), but my account information used to show when I look at the profile, but now it constantly says "Login to Firefox". Yet bookmarks are syncing over from my phone to my laptop.

Since last night, my bookmarks are not displaying in the Bookmark menu on my main screen, even thought it is set to "Always". Last night, I seen this happen. I did close FF down and open back up for them to display. But today, that is not working.

ive been having issues screensharing videos playing on firefox and ive already checked to see if it was discord but it appears to be on the firefox end what happens is videos on youtube or any other service will play fine audio, video all good but if i tab out into another application like discord where i might be sharing the firefox screen to watch with others the video will freeze but the audio will continue until i tab back into firefox this happens no matter the site the video is on and ive tried tabbing into other applications while using firefox for videos and it still does it firefox is the only browser that i can screenshare on without it blacking out the video so i am hoping to get this sorted out

Hi all,

Previews / Images have stopped being displayed when posting URL links to Facebook Pages & Groups Happens on ' ALL ' website URL's posted , no matter the website. This ' continues ' ... even AFTER doing a full un-install & then re-install of Firefox v99 Problem is NOT manifesting on any other browsers ie. Chrome / Edge

Never been a problem before , but now copies link address as if it is just text & not an active link.

Desperate to solve this Firefox / Facebook issue . . . if anyone can help ??

Witam. Mam Fiirefox 100 i za nic w świecie nie mogę wyłączyć automatycznego zapisywania plików na dysku. Wszedłem w Ustawienia >> Aplikacje i dla plików pdf. wybrałem "Zawsze pytaj". Podczas pobierania pojawia się monit: "Co Firefox ma zrobić z tym plikiem?" Wybieram: "Otwórz za pomocą Adobe Reader." Tak się tez dzieje ale za każdym razem plik i tak jest zapisywany w tle przez menedżera pobierania na dysku. Jak to wyłączyć?

I transcribe music into PDFs for Distributed Proofreaders, and often refer to original PDFs from IMSLP. Firefox always opens at the top and I have to find the place I was working over and over again. It's frustrating, especially on very long pieces. Edge remembers and goes to the last place I was comparing files.

I love Firefox—have been here many years. Edge is frustrating for proofreading and formatting. I'm not changing browsers. I'd just prefer to use Firefox for PDFs when I'm working on music.

Can this be fixed in your next upgrade? Thanks!

I open Firefox and it come up with the page on Full Screen; but if I click on some secondary page listed the new page comes up as just a small page to the right of the screen. This is something new!

How can I get the secondary pages to come up full screen as they used to?

Once again along with an "update" (more like a downgrade) the look of the browser gets screwed up. The drop down menus at the top have far too much spacing between lines and the bright white background for the drop downs is unbearable.

FIX IT

Hi there,

After a Firefox refresh I am STILL trying to recover my logins and passwords - I have read through all the help questions and articles I can find on this - and it says I need two files: key.4.db and logins.json. I have attached the screenshots of everything in my 'Old Firefox Data' I can see the key file but not the logins.json file. What am I missing? Help Thanks!

Also as I am only looking to retrieve ideally my logins and passwords and bookmarks, which of these files can I delete?

Notifications API click event is firing when the notification is in foreground on windows 10. But if you click on the notification from windows 10 action center, the click event is not firing. But this works on both chrome and edge. Can some body help me on this ?

You can paste the below code in the console to trigger a notification. var notification = new Notification("Hi! ", {tag: 'Notification'}); notification .onclick = function(event) {

   console.log('clicked');

} ;

Can this be unique to individual websites? For years I have simply right-clicked, selected screenshot, then defined the top-left corner of my desired area and moved the mouse down, dragging the window beyond the bottom of the screen as necessary. I have been trying to capture some of my Yahoo mail, and it doesn't work. But most other sites it does work. The one thing I notice (in my very quick investigation) that differentiates Yahoo from the others is that it has individual scrolling regions. Could that be the cause? Is it fixable?

I'm currently using v100, but I know also that it didn't work in the most recent v99 installation (because I just upgraded to v100 to see if it would fix the problem).

My OS is W10, there haven't been any H/W or S/W changes for ages (12 months ???)

I've tried several suggestions from the web e.g. disable hardware acceleration, disable Disability options, etc, but nothing works for me.

Thanks for reading...

I don't know what kind of changes have been done but lately I have 2 major issues and am ready to change Firefox as my default browser. I can not print properly without having to change my default settings each time I want to print something and even then sometimes my page will print correctly. The second issue is trying to search something. I will type in my search using google. It will show the topic of my search in the bar however when I hit enter I get a blank page. If I try to use another search engine it sometimes will show results. This happens inconsistently and most times I have to stop what I'm doing & use another browser to print or search. Very frustrating. I do not have this issue using chrome or edge but honestly Firefox is the browser I prefer .... UNTIL RECENTLY. Please do something to correct this as I have checked the community page and have seen others with similar issues.