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  • Archived

When I try to put Firefox into my Applications Folder I am told 'The operation can’t be completed because you don’t have permission to access some of the items' and thus cannot update: what am I doing wrong?

I am using Mac OS 10.6.7. I downloaded Firefox 6 but when I tried to put it into my Applications Folder I got a message stating 'The operation can’t be completed because … (read more)

I am using Mac OS 10.6.7. I downloaded Firefox 6 but when I tried to put it into my Applications Folder I got a message stating 'The operation can’t be completed because you don’t have permission to access some of the items' so I am unable to update Firefox.

Asked by pk104 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Firefox will not close completely

To Whom: ever since firefox upgraded to version 5 and now to version 6 I have an issue with the "firefox is already running, but is not responding. To Open a new window,… (read more)

To Whom:

ever since firefox upgraded to version 5 and now to version 6 I have an issue with the "firefox is already running, but is not responding. To Open a new window, you must first close the existing firefox process, or restart your system."

I have became a master at the ctrl-alt-delete and ending the firefox process, but I have to say that this is becoming very annoying and frustrating (specially when I need to check something quickly on my computer).

I've been an avid user for years. I just looked at Google Chrome and was disappointed with that program because it does not have the features that I have relied on for so long with Firefox.

I've been through the firefox help. I was unable to find the parent.lock file in my profile. I tried deleting my profile and recreating the profile. I have deleted the entire program twice now and reinstalled and basically I am left with the same issue.

I must say the definition of insanity is starting to show. Any additional help / correction would be beneficial. If I need to send you my computer diagnostics I can send via hijack this or any other program you need.

I want to get this resolved so that I can continue using firefox and enjoy using the program.

sincerely Daniel Schwerin, MD

Asked by mirswrith 9 years ago

Last reply by fireniko 9 years ago

  • Archived

Recently the line where the tabs appear, disappears and I've got full screen, I didn't ask for this. I just opened Explorer and it didn't happen there???

This started yesterday in the middle of a session. If I move the cursor to the very top of the page the tab line comes back, but only as long as the cursor is there. Ot… (read more)

This started yesterday in the middle of a session. If I move the cursor to the very top of the page the tab line comes back, but only as long as the cursor is there. Otherwise I have a full screen, which I don't like. I resized it and in the smaller size it's fine. I logged off & back on yesterday, no help, and just logged on for today and it's the same thing. I opened Explorer just to see if it happened there, it didn't.

Asked by kmylenki 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Unknown user agent at several forums when using other than firefox 3.6

I tried upgrading to firefox 4.x and was no longer able to log in to several forums. I've heard this problem exist for other members too. So I went back to 3.6 and it wor… (read more)

I tried upgrading to firefox 4.x and was no longer able to log in to several forums. I've heard this problem exist for other members too. So I went back to 3.6 and it worked again. I like Firefox very much and want to keep my system up to date but I need to have access to the forums that I moderate.

The unknown user agent message happens with all higher versions then 3.6. I hope this can be solved or that there is a proper workaround.

Best regards, Paul

Asked by roadrunner2011 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

I have updated firefox to version 6.0. The add-on galley does not recognize it and I am unable to upgrade and install most add-ons.

When tying to install new add-ons, a text appears that there is no support for firefox 3.0.7, assuming I am running that version instead of the recent 6.0. The stating mo… (read more)

When tying to install new add-ons, a text appears that there is no support for firefox 3.0.7, assuming I am running that version instead of the recent 6.0. The stating mozilla/google webpage has a text saying that firefox is not up to date. After downloading and installing version 6.0, the text continues to appear in the homepage and add-ons are cannot be installed.

Asked by schmitzel 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

update to 6.0 will not complete...keep getting message to reboot

I have tried three times to install new 6.0 on my PC. I have Vista. The install will not complete...each time I try to open Firefox I get a message that I need to reboot.… (read more)

I have tried three times to install new 6.0 on my PC. I have Vista. The install will not complete...each time I try to open Firefox I get a message that I need to reboot. Any suggestions?

Asked by mrbonk 9 years ago

Last reply by cor-el 9 years ago

  • Archived

When starting to upgrade to FF 6 it said it would disable my ESET security. I stopped the upgrade. Will this be fixed?

When starting to upgrade to FF 6 it said that it is not compatible with ESET Smart Security and would disable it. Will this be resolved? I do not want anything to disa… (read more)

When starting to upgrade to FF 6 it said that it is not compatible with ESET Smart Security and would disable it. Will this be resolved? I do not want anything to disable my security. I will not upgrade until this is resolved!!!!!!!

Asked by Tonyfox 9 years ago

Last reply by Matt Brubeck 9 years ago

  • Archived

Why does Firefox 5 open up to 8 browser windows when opening?

I never had this problem with previous versions, and not even immediately upon upgrading to version 5, but now when I start Firefox, up to 8 separate browser windows open… (read more)

I never had this problem with previous versions, and not even immediately upon upgrading to version 5, but now when I start Firefox, up to 8 separate browser windows open and I have to close each one individually. I am running Windows 7.

Asked by webcowboy 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Under the bookmarks menu item, when I scroll down to the first submenu item it won't move down to any others.

I click on the bookmarks menu which has several sub-menus. If I want to go to, say, the third sub-menu, I have to scroll right to it. If I stop, even briefly, at the firs… (read more)

I click on the bookmarks menu which has several sub-menus. If I want to go to, say, the third sub-menu, I have to scroll right to it. If I stop, even briefly, at the first or second my cursor stops and will not move further down (or back up). I have to exit the menu and try again.

Asked by joeboldt 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Does Firefox 6.0 support the Trend Micro toolbar?

I'm getting update notifications about Firefox 6.0. Having the Trend Micro toolbar integrated into the browser is something I want and am reluctant to update from 5.0 unt… (read more)

I'm getting update notifications about Firefox 6.0. Having the Trend Micro toolbar integrated into the browser is something I want and am reluctant to update from 5.0 until I know if this feature will be available on the new upgrade.

Asked by dlr4gl 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

I can not download update from http://www.mozilla.com/en-US/firefox/new/. All mirrors give me an error!!!"The connection was reset"

The connection was reset The connection to the server was reset while the page was loading. * The… (read more)

The connection was reset







The connection to the server was reset while the page was loading.





   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.
   *   If you are unable to load any pages, check your computer's network
         connection.
   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.

Asked by kwilder 9 years ago

Last reply by Hasan 9 years ago

  • Archived

Trying to paste from Word...page is magnified and I don't know how to reduce it to normal

When trying to paste a document from Word into a website, a box titled "Paste" came up and said that because of my browser settings, I needed to hit Ctrl/Cmd+V---I did th… (read more)

When trying to paste a document from Word into a website, a box titled "Paste" came up and said that because of my browser settings, I needed to hit Ctrl/Cmd+V---I did that. The document was pasted but the page is now magnified. How do I reduce the magnification back to normal?

Asked by barbara2625@sbcglobal.net 9 years ago

Last reply by Websafe 9 years ago

  • Archived

Firefox does not completely shut down when X'd out, I have to do a restart to completly close the program, is this common?

I just upgraded from 5.0 to 6.0 and the upgrade program told me that Firefox had to be closed before the new version could be installed. I had already X'ed out Firefox kn… (read more)

I just upgraded from 5.0 to 6.0 and the upgrade program told me that Firefox had to be closed before the new version could be installed. I had already X'ed out Firefox knowing that it needed to be closed before I could do an install. I finally had to do a restart before I could install the new version. This has happened in the past with other versions of Firefox. Firefox keeps running in the back ground for some reason and ends up using resources that are needed else where. In the past I have deleted Firefox from my computer to solve the problem, can you solve the problem or should I delete the program and use another browser?

Asked by russel549 9 years ago

Last reply by SafeBrowser 9 years ago