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Firefox crashed and I couldn't get it started. I unistalled it and reinstalled it. I lost all of my bookmarks, passwords and all information. What do I do to recover everything?

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover… (read more)

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover it?

Asked by craig414 6 months ago

Last reply by ARMAN KHAN 5 months ago

X (Formerly Twitter) Audio not playing.

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, cl… (read more)

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, clearing the browser history and cache, clearing Twitter's cache, reinstalling Firefox, disabling all my extensions and nothing has worked. Any help at all would be appreciated.

It is ONLY Twitter, and it works on all other browsers.

Asked by mtgmite 5 months ago

Last reply by cor-el 5 months ago

My firefox keeps resizing itself to be full height

I like to keep my browser windows slightly smaller than my desktop. I usually leave about a half inch or so free on each side. This way, I still have easy access to any d… (read more)

I like to keep my browser windows slightly smaller than my desktop. I usually leave about a half inch or so free on each side. This way, I still have easy access to any desktop shortcut that is alone the top/bottom, or left right of the screen, without having to minimize my browser windows completely to see the entire desktop. But for some reason, for the last several Firefox versions, it will always resize its height to take up the entire height of the desktop. The width stays the same, the way I want it. But the height is always from the top of the screen all the way down to the task bar. I don't know if it happens every single time I close out of Firefox and reopen, but I know my manual resizing never lasts long. what is happening here?

Asked by accident55 5 months ago

Last reply by cor-el 5 months ago

retrieving deleted emails

I deleted some emails on the weekend by mistake so I went into trash to retrieve them but couldn't find them. I checked again this morning and they are still not there. … (read more)

I deleted some emails on the weekend by mistake so I went into trash to retrieve them but couldn't find them. I checked again this morning and they are still not there. Please help Thank you, Basma Brown

Asked by basma1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Tabs Crash - YES, I've already done everything listed

I was working in Firefox, everything was working fine and all of a sudden, by tabs began to crash. I only had 2 tabs open. I opened Firefox in Troubleshoot Mode and still… (read more)

I was working in Firefox, everything was working fine and all of a sudden, by tabs began to crash. I only had 2 tabs open. I opened Firefox in Troubleshoot Mode and still, the tabs crashed. I opened More Troubleshooting Information and tried to Refresh Firefox, but it appeared nothing happened.

I do not want to lose the Bookmarks I have saved!!

Asked by dericsonplains 5 months ago

Last reply by cor-el 5 months ago

unable to send or receive emails for the past week

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message cou… (read more)

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message could not be sent because the connection to outgoing server SMTP smtp.gmail.com timed out try again..... I dont know why this has happened and I cannot fix it???

Asked by joelliott.x 5 months ago

Last reply by Terry 5 months ago

My browser isn't working when I try to search on Google, but an auto-connection does work. I've checked everything out but I can't seem to find the answer.

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anythi… (read more)

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anything. I suspect someone may have 'hacked in,' if that is still even a 'thing.' I think this because when I try to shut off my internet temporarily someone turns it back on and I usually have to 'fight' with whoever that is to get my internet to go off. I tried to ask google a question I wanted the answer to. That question was, how long does the flu last (because I have it or covid.) I also asked how long does covid last. What happened was that spinning thing where it was continually searching but never going to the site. Can you help, please? Thanks in advance if you can.

Asked by wenrabt 5 months ago

Last reply by Terry 5 months ago

OneNote Web Clipper not available for Firefox. Why?

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it… (read more)

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it still in FF? Windows 11.

Asked by rafikiphoto 5 months ago

Last reply by James 5 months ago

Why does my Browser now open items over the top one tabs

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result… (read more)

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result I only have one tab. Its a mess what have you done?

Asked by derek79 5 months ago

Last reply by cor-el 5 months ago

Font in the PDFs looks wrong

Somehow, for some pdf files, the font looks very weird as in the following image. When I open the same website with other browsers like Brave it looks normal. It also bec… (read more)

Somehow, for some pdf files, the font looks very weird as in the following image. When I open the same website with other browsers like Brave it looks normal. It also becomes normal when I download it and open it with pdf reader. So this is basically a font issue. Any solution?

Asked by Enes 5 months ago

Last reply by zeroknight 5 months ago

Windows closed

Why is when I leave multiple windows open with multiple open in the windows, the next I go to look for the window it's closed. Sometimes it happens when Windows updates, … (read more)

Why is when I leave multiple windows open with multiple open in the windows, the next I go to look for the window it's closed. Sometimes it happens when Windows updates, sometimes it doesn't.

Why I'm asking this question here is ridiculous! I never get an answer. Anybody else had a issue with this? Is there a Browser that doesn't do this, I'm fed with FireFox!!

Asked by johnike 5 months ago

Last reply by cor-el 5 months ago

Your Firefox profile cannot be loaded. It may be missing or inaccessible

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I n… (read more)

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I needed to re-login to every single s...t again. So I thought "Why can I just share the same FF profile between systems" Long story short it didn't work on Arch. I was forced to compile FF from source and now it works... but when I'm logged in on Ubuntu and trying to launch FF from GNU I always see this error. it's working when i point out to profile from the command line with "-p <dir>". but even then when I go to about:profiles and click "launch in new browser" it's still pooping with this error. So Am I doing something wrong or it is just impossible to do this seamlessly? is there a better(correct?) way to achieve the same functionality?

thanks for reading, ill humbly take any advice.

EDIT: I have copied the profile's folder to a separate partition which is auto mounted tried it on Ubuntu (at this time it had been working just fine) and after using it on Arch when I was back on Ubuntu it was displaying this error

Asked by jomal1236 5 months ago

Last reply by cor-el 5 months ago