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  • Archived

Print to PDF as text

I've been using PDFcreator for years. Just recently, when I print to PDF from Firefox, it has started producing PDFs that do not contain searchable text (ie where the tex… (read more)

I've been using PDFcreator for years. Just recently, when I print to PDF from Firefox, it has started producing PDFs that do not contain searchable text (ie where the text from the webpage becomes a raster image).

PDFcreator still works properly with all other software (including Chrome). Can anyone recommend a way I can make Firefox start behaving itself?

Thanks!

Asked by GKW 2 years ago

Last reply by sharad.lele 2 years ago

  • Archived

Printing page to PDF is not printing properly

Windows 10 user. When I try to print a page to PDF, it does not include all information from the page. Sometimes it shifts the text around and is overlapping. If I print… (read more)

Windows 10 user. When I try to print a page to PDF, it does not include all information from the page. Sometimes it shifts the text around and is overlapping. If I print a page to PDF from Internet Explorer, the PDF is created properly and with all the information.

Asked by kupdike2000 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Feedback: User Experience on Firefox lacks "basic" features in respect to other Browsers.

Hi, I would like to address the following feedback to Designers, User Experience Experts, and Developers of Firefox. I am creating this post to mention something very imp… (read more)

Hi,

I would like to address the following feedback to Designers, User Experience Experts, and Developers of Firefox.

I am creating this post to mention something very important about the usuability of Firefox and that people look for in choosing their browsers. Although "just" usability aspects, I think they cannot be overlooked in order to make Firefox the go-to choice of more users.

There are a four (relatilvely) small features that Firefox lacks in respect to Chrome and other major browsers, and a number of people miss them so much that end up using other browsers. Namely:

1) There is no "Type Address + Tab" functionality when typing a URL of a website in the address bar and then pressing Tab so as to directly type the search that a user wants to look for once landing on the given website (this is a famous Chrome feature).

2) a CTRL + F search for a word in a web page does not highlight all words in a page, but only the current one is found (one needs to click enter to find the next one but it does not work like in Chrome or Safari which they highlight ALL instances of the searched text)

3) a laptop trackpad's pinch in/out with two fingers does not allow the zoom of a web page (third party plug ins fail at doing this task properly).

4) ALL other browsers open an incognito window with CTRL + SHIT + N. Why does Firefox does it differenly with CTRL + SHIT + P? This creates confusion for the average browser user.


I think having an attention to detail for such feature is really important. It would increase Firefox's userbase. Although a person choosing Firefox is making an important, usually conscious decision, about privacy, usuability plays an essential role for an average internet user.

Asked by fed9 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Missing Kaspersky Protection 2019 Add-On, I Need It Back Please.

Hello, I am currently using Kaspersky Internet Security 2019 on both computers, and on mine it updated to the 2020 version, and I went to the Kaspersky forum and asked ho… (read more)

Hello,

I am currently using Kaspersky Internet Security 2019 on both computers, and on mine it updated to the 2020 version, and I went to the Kaspersky forum and asked how do I re-install the 2019 version and I was given the help, however, now I have lost the Kaspersky Protection 2019 Add-On on Firefox, and when I look to see about installing the Kaspersky, it isn't listed on Firefox anymore.

Where can I find the 2019 Add-On?

Thank you,

Asked by Buttons59 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is not loading any pages and not even option(settings page) after upgrading to v72 on Windows Server 2008 R2

We have upgraded Mozilla Firefox v72 64Bit on Windows Server 2008 R2 and found that none of the pages are loading. Even Option(Settings) is not opening. It shows blank pa… (read more)

We have upgraded Mozilla Firefox v72 64Bit on Windows Server 2008 R2 and found that none of the pages are loading. Even Option(Settings) is not opening. It shows blank page. Tried re-installation, restart of system and nothing works.

Asked by Veerapandiyan Samikannu 2 years ago

Last reply by EarthBoundX5 1 year ago

  • Archived

I paid for a Browsec VPN premium account and now it does not work :(

I don't really know how to describe my problem. I hope the picture will be more descriptive than my words. I paid for a premium access and now it does not work as seen in… (read more)

I don't really know how to describe my problem. I hope the picture will be more descriptive than my words. I paid for a premium access and now it does not work as seen in the picture: it's just blank.

Asked by arandarubiocristina 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Yahoo mail

Today for the first time, my BT Yahoo mail would not open and BT states to check log in details. All seem correct and new password application along with restarts shows t… (read more)

Today for the first time, my BT Yahoo mail would not open and BT states to check log in details. All seem correct and new password application along with restarts shows the same message. I contacted BT and they say everything is working but will upscale to their Boffins. I can get into my mail now via other browsers but NOT FIREFOX. What is causing this in FIREFOX?

Asked by jugeomac 1 year ago

Last reply by Ankit Kumar 1 year ago

  • Archived

default programs changed

how is my default pdf program changing; others can get in to change it from Foxit to WPS . It comes up in a mini widow below to open with WPS for a pdf file. Who allo… (read more)

how is my default pdf program changing; others can get in to change it from Foxit to WPS . It comes up in a mini widow below to open with WPS for a pdf file. Who allows this to be changed when I select my default pdf viewer ?

Asked by ThaiED 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Exiting Firefox

I just loaded Firefox onto my Windows 7 computer. I can only exit using the menu...I cannot exit in the usual way from the x in the top right corner. Any ideas? Thanks, … (read more)

I just loaded Firefox onto my Windows 7 computer. I can only exit using the menu...I cannot exit in the usual way from the x in the top right corner. Any ideas?

Thanks,

Edwin C. Fogarty

Asked by fogartyedwinc 1 year ago

Last reply by McCoy 1 year ago

  • Archived

How do I switch from just seening words and links to seeing a webpage?

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back? It may have switched due… (read more)

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back?

It may have switched due to a slow connection, but I need to see it as a webpage.

Now the page and any links I follow only open as text and links. No other webpage does this.

I can't find any way to switch it back.

Thanks for your help.

Asked by kb3guz01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is not allowing me access to certain websites

I'm getting a consistent error message when I attempt to connect with Vudu while on my Firefox browser. I'm able to access via Safari although no luck with Firefox. Can y… (read more)

I'm getting a consistent error message when I attempt to connect with Vudu while on my Firefox browser. I'm able to access via Safari although no luck with Firefox. Can you tell me why this maybe happening?? The browser ties as it starts with www.vudu.com but switches to https://click.linksynergy.com/deeplink?id=UO85MF6im/8&mid=VUDU&murl=https%3A%2F%2Fwww.vudu.com%2F&u1=939064646&afsrc=1&cnst=15 which results in an error. I'm also finding that when I attempt to access my banking site, I'm denied by the bank although I'm able to access it via iPad, iPhone or Safari, so I know that the problem I'm having is with Firefox. Just not sure how to fix it. Can anyone out there offer any suggestions for a fix??

Asked by mboss167 1 year ago

Last reply by Ankit Kumar 1 year ago

  • Archived

Site Information Panel blocked by lots of icons (globe icons, success/error icons)

I can't view any of the site information panel since it is all blocked by a bunch of icons. Attached are some screenshots of the problem. Has anyone seen this problem bef… (read more)

I can't view any of the site information panel since it is all blocked by a bunch of icons. Attached are some screenshots of the problem. Has anyone seen this problem before? How do I fix this?

Asked by adam_antite 1 year ago

Last reply by cor-el 1 year ago