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When I open my StartMail on my desktop computer I get a blank screen and cannot sign in.

When I open my StartMail on my desktop computer I get a blank screen and cannot sign in. All of my other programs work just fine. I have no idea what I did while prepar… (read more)

When I open my StartMail on my desktop computer I get a blank screen and cannot sign in. All of my other programs work just fine. I have no idea what I did while preparing to send an email on May 6th and StartMail disappeared. I’ve checked history, restarted my commuter, cleared all history and get everything else back each time. StartMail continues to open as usual on our laptop computer.

Asked by Bill 1 week ago

Last reply by jonzn4SUSE 1 week ago

Access denied to Xero software

Firefox is not letting me access Xero.com which is my primary use of working with clients. The message I get is Access Denied You don't have permission to access "http… (read more)

Firefox is not letting me access Xero.com which is my primary use of working with clients.

The message I get is

Access Denied You don't have permission to access "http://go.xero.com/app/!hQMY2/dashboard" on this server. 

Reference #18.d0a31002.1746167983.29947563

https://errors.edgesuite.net/18.d0a31002.1746167983.29947563

Is there anything I need to do to allow go.xero.com be used.

Asked by hugo9 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

unable to browse particular site

https://www.realestate.com.au/buy/property-land-in-fraser+rise,+vic+3336/list-1 Unable to open this site from Mozilla on Mac book but it opens in safari. What may be the… (read more)

https://www.realestate.com.au/buy/property-land-in-fraser+rise,+vic+3336/list-1

Unable to open this site from Mozilla on Mac book but it opens in safari. What may be the reason?

Asked by S W 5 days ago

Last reply by jonzn4SUSE 5 days ago

*.moi.gov.af

passport.moi.gov.af has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an excepti… (read more)

passport.moi.gov.af has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Asked by BROTHERS PHOTO COPY 5 days ago

Last reply by jonzn4SUSE 5 days ago

An issue with video only with Firefox with XEye Academy

Hello, I am currently enrolled in courses on XEye Academy ("academy.XEyecs.com") and accessing their platform on my laptop using Firefox. I’m experiencing an issue where… (read more)

Hello,

I am currently enrolled in courses on XEye Academy ("academy.XEyecs.com") and accessing their platform on my laptop using Firefox. I’m experiencing an issue where videos continuously load without playing.

The issue appears to be only on Firefox on my laptop, as videos play with no issues on other browsers and even on another PC using Firefox.

I would appreciate your guidance in resolving this issue on Firefox on my laptop.

Thank you for your support!

Asked by Michael Samy 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Gmail will not open on Firefox

Gmail will not open with Firefox as of Wednesday 5/18/2025. I do not have any adblock extensions running. Gmail opens fine in Chrome. Any suggestions? … (read more)

Gmail will not open with Firefox as of Wednesday 5/18/2025. I do not have any adblock extensions running.

Gmail opens fine in Chrome.

Any suggestions?

Asked by akatileandstone 1 week ago

Last reply by jonzn4SUSE 6 days ago

FireFox web browser problem

I had to uninstalled FireFox because of googletagmanger.com. It was causing me problems with all my websites, favorites, and Proton Mail email. I tried several times t… (read more)

I had to uninstalled FireFox because of googletagmanger.com. It was causing me problems with all my websites, favorites, and Proton Mail email.

I tried several times to uninstall and reinstall FireFox, but googletagmanger.com kept still showing until I deleted FireFox and stopped using it.

I only have one place where I can download the iOS FireFox browser app and that is from the Apple Store. If I tried to type it to get it from online, it takes me to the Apple Store. Some day I would like to go back and get the app but the googletagmanger.com would have to be removed.

Asked by Yolanda 5 months ago

Last reply by jonzn4SUSE 4 months ago