Firefox Support Forum

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

I try all the stuff, nothing helps, no problems like that at Edge browser, but with others browsers - artifacts again. But your browser just worst novadays, crush pages again and again and again and again and Nothing helps. I will not recomend your product to anyone, never again, you was the best, now you are the worst team.

we don't like the 89 version. the colors are all screwed up. bad. we want the old version back. would you please turn it back to the old way, before 6-1-21? PLEASE?

I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style". So... How can I downgrade only theme of Firefox? Cuz it is reallllyyyyyy not comfortable these large buttons and not minimalistic style. I prefer simple style, not easy (:

After FF upgraded today, when I go to search for something in the large search box, as soon as I type a letter it jumps to the address bar. How do I correct this? Thanks

How do I make my browser display go back to the settings that it had on 2 June 2021? I am very unhappy with the last update which customized my browser. The look is awful compared to the last iteration. I was happy with what it looked like before. Whoever thought that the tabs belong at the very top of the page? This update is very aggravating. What do I change it back to what i had yesterday? I'm running Windows 10, and I think I have Firefox Version 89.0. Thank you.

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules. I do nothing strange and peculiar things. For example, First Name: Myo Last Name:Tun DOB:28/12/1978

Nothing is out of facebook community standard. But I can't use facebook with any browser. Why?

With respect, Myo Min Tun, Myanmar.

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Yesterday, Firefox updated and moved my tabs bar up to the top of the window, and got rid of the button that lets me move them to the bottom. They used to be below the bookmarks toolbar which is where I like them.

Last time I could right-click the Tabs bar and there was a button called 'Tabs on top' which I could disable, and the tabs moved back to the bottom. But they got rid of that and I can't find where it's gone.

Using WindowsOS. Firefox is only browser used. Yesterday while shopping Amazon, I "closed" bookmarks (displayed on L side of homepage. After closing Amazon, not only was bookmarks gone, but my Firefox homepage never returned. Tried "restore" options; tried to "refresh" Firefox to initial install. Nothing works. Can someone guide this digitally compromised Firefox user?

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'Never remember history' is checked as usual but cache does not clear when Firefox is closed. All cookies and data cleared without problem 2 days ago. This has never happened before.

With the latest upgrade the tabs look nasty and just icon with name of the tab - no border. How can I get them looking like they used to look prior to the upgrade, please?

Another question is why after an upgrade do my settings for a new tab to open automatically to Google with the cursor in the search box get removed. Is there a way to get it right and save it so it remains with each upgrade. I don't like searching in the address bar.

I got an automatic update to 89.0 (Windows 64-bit). How do I copy the URL easily in this version? (The little dot menu in the URL bar that was so easy to copy, send to another device, etc.) is gone.

Edit: Rewritten from scratch on Wednesday, June 16, 2021:

I am running the new Firefox 89.0 on Linux. Under the Edit menu, the Preferences option is now called Settings.

Please open Settings and search for site data. This displays the pertinent settings for Cookies and Site Data, and for History.

A Web SDR site is a website that gives each of its visitors the ability to tune a Software Defined Radio chip to a different frequency, independent of other users' listening preferences. The audio is streamed back to the user.

It requests that the user supply a user name, often a ham radio operator's callsign. This is used to display on the radio dial where each user is listening. If a name is missing, the user's IP address is used.

A cookie is stored with the user name, and if that cookie survives to the next visit to the site, the name does not have to be re-entered.

The web SDR can allow users to save custom memory presets, and cookies are said to be used to save memory presets "on your computer," and not on the server.

I had set cookie preferences for each site to always allow cookies, and my username was indeed carried over from one browser session to another. But my presets were never saved.

I finally discovered that it was not a cookie, but offline site data storage on my computer that retains these presets.

Under the History section in Preferences of earlier versions of Firefox, I told Firefox to use custom settings, and then I had set first- and third-party cookies to be allowed for the session. I told Firefox to Clear history when it closes, and in the "Settings ..." dialog, I unchecked everything but cache and offline site data. Only cache and offline site data were deleted.

The History section in Settings in FF 89.0 is still set for Firefox to use custom settings, but cookie options are not listed. I still tell Firefox to Clear history when it closes, and the "Settings ..." dialog is the same.

In the Cookies and Site Data section in Settings, I tell Firefox to Delete cookies and site data when it is closed. In the "Exceptions ..." dialog, I enter the address of the website and hit "Always" for everything entered, to save the site's cookies and data from the bulldozer.

It occurred to me that there are two duplicate means to clear cookies and site data.

I went to History and opened the "Settings ... " dialog again and cleared the checkbox for offline site data.

NOW my stored memories on the Web SDR sites are still here! In Firefox 89, do not use History's Clear history when Firefox closes to delete cookies or site data, for that will blow away the cookies that were saved in the Cookies and Site Data's Exceptions!

The browser was overhauled, and History's handling of cookies and site data became obsolete.

I do have a question here: If I am on a site, I can click on the lock in the address bar to retrieve a series of screens that lead me to the Security tab, and to its left, the Permissions tab. By selecting the Permissions tab, I can set the site's permissions for cookies and for persistent storage of site data.

If I set to allow cookies and allow site data in Permissions, does that enter the site address into the Settings' Cookies and Site Data's Exceptions dialog? Or must I still copy the address of the site and go to Settings and enter that in Exceptions also?

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the way I want(translating the web page right there and not translating it through Google Translate).

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!