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Mozilla/5.0 (Linux; Android 10; Mi 9T Pro Build/QKQ1.190825.002; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/88.0.4324.181 Mobile Safari/537.36[FBAN/EMA… (read more)

Mozilla/5.0 (Linux; Android 10; Mi 9T Pro Build/QKQ1.190825.002; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/88.0.4324.181 Mobile Safari/537.36[FBAN/EMA;FBLC/it_IT;FBAV/239.0.0.10.109;]

Asked by LuCiFeR 1 year ago

Last reply by Greymagic27 1 year ago

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Google accounts logging out after restoring pages (Ctrl+Shift+T)

Basically whenever I restore pages with Ctrl+Shift+T into a Google associated website it logs me out from my google account. This is supper annoying, but I don't know if … (read more)

Basically whenever I restore pages with Ctrl+Shift+T into a Google associated website it logs me out from my google account. This is supper annoying, but I don't know if this is a Google problem or Firefox has some weird bug. This happens to me mostly on Youtube and Gmail when I close the page do the page restore keybind and then I happen to be logged out even if I was logged in. Also I have multiple Google accounts and it logs all of them out when this happens :(

Not gonna share data because I don't think it will help. And I have some fear it will get stolen and used maliciously :\

Asked by Raznemon 1 year ago

Answered by cor-el 1 year ago

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Firefox not working

Hi I went to my email provider earlier on and Firefox froze saying that a copy was running and to close - which I did. But Firefox will not access any website: just the … (read more)

Hi I went to my email provider earlier on and Firefox froze saying that a copy was running and to close - which I did. But Firefox will not access any website: just the normal waiting message.

I did a hard reboot. No joy. I tried a download. No joy. I am using Brave at present to access you. Everyhting else, email etc is working fine.

Any advice please.

Asked by Austrianpeter 1 year ago

Answered by Termy 1 year ago

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Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or … (read more)

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by mdjavedboosedqpd 1 year ago

Answered by mdjavedboosedqpd 1 year ago

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menus too spread out after update to 89 from 82, how to restore?

I use portableapps FF on windows 10. I just updated to 89 from 82 and now all my menus in the toolbar (i.e. my bookmarks as folders) now are much longer due to extra spac… (read more)

I use portableapps FF on windows 10. I just updated to 89 from 82 and now all my menus in the toolbar (i.e. my bookmarks as folders) now are much longer due to extra space between each item. Where I didn't have to scroll before I do now.

How can I change it back to what it was before so the pulldown menus I've tailored with no scrolling required will again work as before.

I have gone back to 82 because of this.

Asked by ff33 1 year ago

Answered by ajohn050 1 year ago

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Cannot load Mail.ntlworld

Hi as I work a lot away from home I bought a Tanix black box computer. Until the last week I could load my E mails through Virgin media. Now I get this message Bad Reques… (read more)

Hi as I work a lot away from home I bought a Tanix black box computer. Until the last week I could load my E mails through Virgin media. Now I get this message Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I have the latest Firefox version. If I use my backup laptop i can access Mail.ntlworld with no problems. Why am I now not able to load it via Firefox recently.

Would appreciate your help and hopefulyl solution

Regards Colin A

Asked by Colin Airey 1 year ago

Answered by cor-el 1 year ago

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Hate new "tabs"

Sorry to rub salt into old wounds but this quote from a 2014 support post expresses my feelings exactly: "What's the point of a 'tab' if there's no tab? Text floating ar… (read more)

Sorry to rub salt into old wounds but this quote from a 2014 support post expresses my feelings exactly:

"What's the point of a 'tab' if there's no tab? Text floating around at the top of the page is not a tab."

Asked by JackieFromNabb 1 year ago

Last reply by Chris Ilias 1 year ago

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Why do certain pages not display correctly or work ?

I tried to load the following page and it does not load correctly: https://www.riu.com/pt/hotel/aruba/palmbeach/hotel-riu-palace-aruba/index.jsp When I load the page almo… (read more)

I tried to load the following page and it does not load correctly: https://www.riu.com/pt/hotel/aruba/palmbeach/hotel-riu-palace-aruba/index.jsp When I load the page almost nothing shows up (see attached). I have tried the specific address, and also what Google and DuckDuckGo search returned, same result time, although the search returned the English page version. Also, the page loads correctly in Edge, Opera and Chrome. It also works fine using Firefox for Android. Seems to be just on Windows.

Firefox 105.0.3 Windows 10 Dell G5 5587

This is the second time in a week I have filed a report about a page not working. Last time it was a very specific page on a specific site, this time it is a the top level of a fairly generic website. I've been a Firefox user almost since day 1, on windows, unix/linux, and android, and I have not had this much trouble before. And yes I understand this is a volunteer effort, so if there is anything I can do to help get this working let me know.

Asked by jack63ss 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago