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Playing mp4 audio gives error message "Video can't be played because the file is corrupt"

Playing a particular mp4 audio file directly from a website link gives error message "Video can't be played because the file is corrupt". However other mp4 audio files f… (read more)

Playing a particular mp4 audio file directly from a website link gives error message "Video can't be played because the file is corrupt". However other mp4 audio files from this same website do work correctly. What can I do to get all the the mp4 audio files to play directly from the same website? I must have the correct plugins, etc. since the other files play. This file is not playing from YouTube, is it on the website. Thank you for your help.

Asked by Krava 6 years ago

Answered by Gingerbread Man 6 years ago

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Password Bank has found that Firefox was uninstalled from this computer

I get this message and I would like to know what it means. 'Password Bank has found that Firefox was uninstalled from this computer. Please confirm following elevation re… (read more)

I get this message and I would like to know what it means. 'Password Bank has found that Firefox was uninstalled from this computer. Please confirm following elevation request to remove orphan Password Bank support.

Asked by lbkazel 6 years ago

Answered by vesper 6 years ago

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How do I get to my email?

I don't know how it changed but my computer used to take me to charter.net. From there I could go to my email. Now....well, I have no idea what is going on. All of a s… (read more)

I don't know how it changed but my computer used to take me to charter.net. From there I could go to my email. Now....well, I have no idea what is going on. All of a sudden Twitter has gotten into the mix. So has a weird version of Mozilla (which used to be my browser.) Help.

Asked by L1sande 6 years ago

Answered by deadrat 6 years ago

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How to uninstall Firefox when it still says it's running

I have checked all the troubleshooting suggestions to get Firefox running correctly again. Finally decided I just need to completely remove it and download a fresh copy.… (read more)

I have checked all the troubleshooting suggestions to get Firefox running correctly again. Finally decided I just need to completely remove it and download a fresh copy.

Problem is when I try to uninstall the program it tells me "Firefox must be closed to proceed with the uninstall, please close firefox to continue."

I have, it's not showing up in any of the processes that are running. Any advice?

Asked by dls81 6 years ago

Answered by bablushaw23 6 years ago

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I want to know why Mozilla Foundation charged me $3.00 that overdrew my account when I did not donate any funds to them.

I show a $3.00 charge in my checking account that I did not approve that overdrew my account, and now I have a $25.00 dollar fee to go with it. What is the charge for? … (read more)

I show a $3.00 charge in my checking account that I did not approve that overdrew my account, and now I have a $25.00 dollar fee to go with it.

What is the charge for?

Asked by tiffanymorrow 6 years ago

Last reply by Andrew 6 years ago

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Why are all my open tabs (in regular mode) deleted when I close down another Firefox window in Private mode?

- I start by opening firefox in standard mode with a saved session containing a lot of tabs. - Then I open another Firefox window in private mode and close down the stan… (read more)

- I start by opening firefox in standard mode with a saved session containing a lot of tabs. - Then I open another Firefox window in private mode and close down the standard window. - I close down the private window. - I open firefox again in stadard mode and all my session tabs are gone!

This is getting REALLY frustrating!!! Why the hell would Firefox do that.

Asked by mail22jk 6 years ago

Answered by philipp 6 years ago

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Having finally acheived all i wanted from firefox 33 and very happy with it 34 came along and ruined it ,how do i go back to 33,if not i may uninstall

I don't wish to try and fix firefox 34 ,i am a person of habit ,having finally got used to 33 and well happy with it .How do i go back to 33 ,if this is not possible i … (read more)

I don't wish to try and fix firefox 34 ,i am a person of habit ,having finally got used to 33 and well happy with it .How do i go back to 33 ,if this is not possible i would really like to know .Thank you for your time.

Asked by 9012clive 6 years ago

Answered by philipp 6 years ago

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On my computer

I am on my computer, not cell phone. I need your troubleshoot number so i can get my firefox set up to sync my I Mac computer to internet. I need serious help with this.… (read more)

I am on my computer, not cell phone. I need your troubleshoot number so i can get my firefox set up to sync my I Mac computer to internet. I need serious help with this. I do not have a password. Please contact me as I am reaching out. Thnx. Call me [ed. removed ph #]

Asked by legmyissue 6 years ago

Answered by guigs 6 years ago

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there is a pop up about the certificates are not meeting Mozilla criteria for safety. It pops up for your own website as well. It pops up time and time again.

I have used Mozilla for years. Now it continues to say certificates are such on all my sites that I can not trust it. This happen even with your site. I am so frustrat… (read more)

I have used Mozilla for years. Now it continues to say certificates are such on all my sites that I can not trust it. This happen even with your site. I am so frustrated with these popups that appear to be coming as part of the Mozilla software that I am using google chrome to even submit this message. I am not sure I can continue using your browser based on these multiple certificate untrusted windows.

Q!: Is this part of your software? or some kind of a malware that has attached itself to your software? Please know that I uninstalled your software and re-installed it and am getting the same question regarding every site that I visit. Once I indicate I trust it -- it still comes back the next time that I go to that site.

thanks paula

Asked by paulasommer 6 years ago

Answered by philipp 6 years ago

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I can read my e-mails but not send any, why?

I can´t send any e-mail with my outlook.com account anymore, only read my mails but can´t answer them, what can I do to solve this problem. … (read more)

I can´t send any e-mail with my outlook.com account anymore, only read my mails but can´t answer them, what can I do to solve this problem.

Asked by cams 6 years ago

Answered by guigs 6 years ago

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How can I get Firefox to work when my laptop says I have Internet access but my pages won't load?

I'm not very keen with my computer terminology but I'll try to explain my situation as best as I can. I think the problem started a with a recent trip where I went out of… (read more)

I'm not very keen with my computer terminology but I'll try to explain my situation as best as I can.

I think the problem started a with a recent trip where I went out of state and took my laptop, I had trouble connecting to the wifi there. I originally had a bridged connection between Ethernet and wifi I believe (something I've been told shouldn't be the problem) and I had to take that off for my wifi to work there and once I did that my wifi worked fine there. Once I came home though, my computer will connect to my home wifi and say I have "internet access" but won't load anything on Firefox or Internet Explorer. I've already tried to rebuild the bridge, restart my laptop, and do virus scans. I know my Internet works so if anyone could help me figure out what's to change in my settings or anything I would greatly appreciate it.

Asked by Marcos140 6 years ago

Answered by curtisa 6 years ago

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Can't use the website of ebookers.at (only that site) as Mozilla always says "no response"

I'm able to open the website of ebookers.at but when I click on the site Mozilla says "no response" right away. I've no problems with other sites only the above mentioned… (read more)

I'm able to open the website of ebookers.at but when I click on the site Mozilla says "no response" right away. I've no problems with other sites only the above mentioned one and I've already tried several times. Mozilla always crashed. Is there any solution or do I have to use an other browser? If possible please explain it with words for a complete layman.

Asked by Christine_Hofstaedter 6 years ago

Answered by curtisa 6 years ago

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I have wrongly installed Mozilla Thunderbird and cannot undo back to my old Mozilla firefox

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread… (read more)

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

Asked by perplex1943 6 years ago

Answered by curtisa 6 years ago

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Since last update 22 Mar, when opening Firefox, message - Script: chrome://sitefinder/content/aff.js line 81> eval:23 and then asks if I want to debug

Am getting constant request about debugging script: see the Script message above. This has only started since the last update of Firefox 22 Mar 2015. What can I do to sto… (read more)

Am getting constant request about debugging script: see the Script message above. This has only started since the last update of Firefox 22 Mar 2015. What can I do to stop this?

Asked by telliott 6 years ago

Answered by Yzeo 6 years ago