Firefox Support Forum

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone number]. Michael Lodsin When I open Firefox, there are 3 or 4 blue screens pop up to make excutible orders to my computer, I always click them off. but they we not always there. Is someone using my computer from afar, or worse tracking my keystrokes or monitoring me ?

version 94.0.2 (64-bit) message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I can not see any of my bookmarks and I can not bookmark any page. I have: Shut down Firefox and restarted: no help uninstalled, deleted folders, and reinstalled: no help Import bookmarks from another browser: no help. That doesn't work either

What "security software" is the message talking about?

Hope you can help, because I don't want to go to another browser.

Robert

I am in Windows11 insider dev channel, when I tried to sign in Firefox downloaded from Microsoft Store, it said "Cookies and local storage are required Please enable cookies and local storage in your browser to access Firefox Accounts."

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

1. I've performed a completely clean uninstall of Firefox and then reinstall
2. Cleared all browser history/cache
3. Removed all extensions
4. Disabled IPv6, HTTPS Over DNS, No Proxy
5. Ran through Firefox's troubleshooting
6. Used Firefox Troubleshooting Mode in the Browser
7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

• Windows 11 21H2 2200.348
• Network driver is the latest Win11 edition
• Firefox 95

I use a web based program called Print Shop Pro at work and have always used Firefox as my browser. The updates are automatic and have never been a problem before. This morning after the update, the file generator in Print Shop Pro is now coming up landscape instead of portrait like it has always done, and there is no way we can change it.

We print shipping and job tickets together double sided, they have always come out portrait before. Now they come out landscape this makes them 4 pages instead of 2 and the 2 extra pages are either blank or have just a little bit on them.

How can we get them to generate in portrait layout again?

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Hi there! I can't get DRM content to play. YouTube? Totally fine. No problems. Anything else?

Problems.

From Netflix: F7701-1003 From Hulu: RUNUNK13 HBO won't even let me past the login screen.

I have now done the following: (x3) Turned off accelerated hardware (x5) Cleared cache/cookies (I even went so far as to use my anti-spyware to do it once!) (x3) Turned off my addons/extensions (?) Rebooted. So many times that I don't know how many times I've tried it (2) Restarted my entire computer (1) Reloaded Firefox from scratch (1) Completely reinstalled Firefox - Updated graphics drivers and all other drivers that were out of date (?) Tried/checked the update side of Firefox, again, way too many times to count. Edit: My Firefox is up to date. I just have been checking to see if I'm missing something~ - Tried to update the CND, Widevine, which it will not. - Disabled and let Widevine reinstall

And now... I am left with 0 spoons and nothing left to try. I really don't know what to do. I would really prefer to not go with Chrome... Because I hate it. Please help me fix this issue, because it's driving me batty. I have tried googling other solutions, but nothing has worked and I am out of hair to pull out.

Hello,

I have been trying to use Firefox and it won't load, the page just doesn't load to firefox. I have Mac OS Monterey 12.0.1. I have deleted the app and reinstalled it but nothing works. Someone, please help!! The browser doesn't work it won't open.

Hi. I have Firefox ESR, which recently updated to version 91. I used an about:config command to get Print Preview back. (Namely, change print.tab_modal.enabled pref value from true to false.)

The problem is that -- unlike my old Print Preview -- its current behavior is to always fit a whole page to the screen at one time, which makes the font smaller and harder to read. I used to get, say half to two-thirds of the first page on the screen when scaling is left at the default of 100%. Sure that required more scrolling, but it was much easier on my eyes.

Is there a way to get back the old Print Preview behavior where Firefox was NOT shrinking to fit only full pages on each screen?

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Ever since I got my new machine, running Monterey 12.0.1 Firefox will not copy images to the clipboard. Doesn't matter whether I use the trackpad, the menu, what webite etc, it simply will not copy an image. Copying images still works in Chrome, Safari, and all my other software. It's only Firefox (running version 95.0.2 (64-bit)).

For the last 1-2 weeks FF has started saving web photo files as .AVIF files instead of whatever extension the photo actually is online. I cannot find anything in the settings to change this. I am not sure if this was caused by an update, or something I did.

I am using Win 10 64, FF is version 95.0.2 (64-bit)

Anyone have any ideas on how to fix this? Thanks.