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  • Archived

Cannot disable fullscreen animation (F11)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work: Go to about:config Set: full-s… (read more)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?

Asked by Bla Blubb 2 years ago

Last reply by cor-el 1 year ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 2 years ago

Last reply by dpt150v 1 year ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago

  • Archived

Can not Remove Bookmark

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own a… (read more)

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own account and nothing change... steal i can not delete bookmarks.

 Please help me. 

Thank you

Asked by elaheh_bahrami_99 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (read more)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Asked by markfleener 2 years ago

Last reply by Iggy 1 year ago

  • Solved
  • Archived

Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (read more)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

getting back to Light background on "New Tab" page

For over a year (just over a year on this computer and a few more years on a different computer) I have had a custom theme at the top appearing from the file menu through… (read more)

For over a year (just over a year on this computer and a few more years on a different computer) I have had a custom theme at the top appearing from the file menu through the address bar. The computers have also always had the New Tab menu being a light colored screen. I turn on the computer today, to find I guess Firefox updated last night? and completely got rid of the lightness of that page to make it dark, leaving me on the verge of a migraine every time I have to look at that thing.

How do I get rid of that dark page, back to the lighter version WITHOUT getting rid of my custom banner at the top? (yes I tried to use the light extension in theme and that gets rid of the banner and leaves me with a horrible white at the top which is just as big of an issue for me as all the black. I really need that like muted Tan back.)

Asked by emprusso 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 years ago

Last reply by paul921 2 years ago

  • Archived

Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 years ago

Last reply by cor-el 1 year ago

  • Archived

PDF preview's download button changed behaviour.

Hello Community. I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button fr… (read more)

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Asked by playpig_ 2 years ago

Last reply by Terry 1 year ago

  • Archived

Certificate Based Authentication and SmartCard requirements

Hello, We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots. If we plug… (read more)

Hello,

We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots.

If we plug the token, open Firefox and access the website, it works just fine. The Certificate picker is shown and the OS ask for the PIV PIN to validate the access.

However, if we do the request when the token isn't plugged, Firefox does not ask for it, the website deny the authentication and the context is kept in cache. Requesting again the web site with the token added in between does not restart the certificate lookup and we are forced to close Firefox or move to a private window to make it works.

What is the proper way to avoid this issue? Is it a known bug? Is there a way to configure Firefox to always show the certificate picker even if no certificate are found and then reload the list of certificate based on connections events?

Thanks

Asked by ygini 2 years ago

Last reply by ygini 2 years ago

  • Archived

Chinese / Farsi / … characters don't show up -> .Last Resort

Hi, I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and … (read more)

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Asked by effi7 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pag… (read more)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 2 years ago

Answered by Philip47 2 years ago

  • Solved
  • Archived

I keep having to sign in when opening Google search page

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change em… (read more)

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1


Rebecca

Asked by rebknell 2 years ago

Answered by jonzn4SUSE 2 years ago