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  • Archived

Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 2 years ago

Last reply by Kiki 1 year ago

  • Solved
  • Archived

How do I restore the drop-down arrow in the address bar

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day. Previously, there was a way to restore this by set… (read more)

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day.

Previously, there was a way to restore this by setting a number of "browser.urlbar" options to "False." However, these are currently set at False.

Please advise. Without the drop-down arrow, Firefox is not useful at all.

Asked by nullisland 2 years ago

Answered by Shashank Shekhar 2 years ago

  • Solved
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Widevine Will Not Install

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just f… (read more)

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just fails to install. It just keeps the notification that it is installing. Is there a way to fix this issue?

Asked by Yossi 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Pinned tabs disappear

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with onl… (read more)

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with only one instance of Firefox?

Asked by soljeni 2 years ago

Answered by cor-el 2 years ago

  • Archived

Keep Getting "Firefox already running, but it is not responding..." Message on attempt to Start Firefox

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same… (read more)

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same message on start up). Tried to uninstall and reinstall Firefox - Didn't work (Getting the same message when I attempt to reinstall. About to give up and go with another browser. Can someone please tell me how to get rid of this message and reinstall and start Firefox? I would REALLY rather use Firefox. Thank you!

Asked by dsmith30 2 years ago

Last reply by bjv.rems1 1 year ago

  • Solved
  • Archived

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

End of Flash Player

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the … (read more)

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the plan at Mozilla in terms of restricting access to Flash Player in 2021? - For example, is there a timebomb in the browser so that Flash Player will seize to work on December 31st? - If not, would Flash Player become inaccessible following the first browser update in 2021? If yes, do we know when date is scheduled for approximately? - Will the behavior be the same for all Firefox versions (Light, Enterprise, iOS, Android, etc..). Thank you!

Asked by pascal.landreville 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Computer does not remember my bank details

I have the option on the page openning my bank account to remember my customer number and DOB. I tick the option but it is never remembered . I suspect I have chosen an o… (read more)

I have the option on the page openning my bank account to remember my customer number and DOB. I tick the option but it is never remembered . I suspect I have chosen an option in Firefox that causes this but I do not know which option. Barry Cross

My email is" cross.barry@gmail.com"

Asked by cross.barry 2 years ago

Answered by cor-el 2 years ago

  • Archived

About the Firefox Lockwise

Hello, I am one of many as it seems that have issues with restoring old passwords after the change. I just noticed that I needed to find one password, and the problem wi… (read more)

Hello, I am one of many as it seems that have issues with restoring old passwords after the change. I just noticed that I needed to find one password, and the problem with the standard suggested solutions aleways require you to change

          signon.management.overrideURI = <blank> 

problem is, wiht me that entry doesnt even exist, and whatever I did on my one pc just screwed up the entire firefox, all logins gone. I dont want to ahve the same to happen on my laptop, and since googleseraching this forum didnt help me at all, I decided to ask myself (picture in attachment)

thanks in advance! Nyro

Asked by nyreios 1 year ago

Last reply by nyreios 1 year ago

  • Archived

trojan detected...

I am getting a trojan from goldapps.org. It says It's from Mozilla? According to Malwarebytes. Has anyone had this happen to them? Thank you … (read more)

I am getting a trojan from goldapps.org. It says It's from Mozilla? According to Malwarebytes. Has anyone had this happen to them? Thank you

Asked by trueedge12 2 years ago

Last reply by trueedge12 1 year ago

  • Solved
  • Archived

Backing up from an older version

Ok, thanks, finally human help! I just had to change my pc and make a fresh install of the operating system. I used Linux mint on the last pc, and have Linux MX 18.3 on t… (read more)

Ok, thanks, finally human help! I just had to change my pc and make a fresh install of the operating system. I used Linux mint on the last pc, and have Linux MX 18.3 on the new one, currently in use. I took the precaution of copying my Firefox and Thunderbird folders from the old hard drive, as I have several years worth of bookmarks organised in to folders, irreplaceable. This was the way I had preserved that information in previous changes, and swapping the old folders with those in a new install worked fine. But now i find the new version has changed and the files differ and cannot therefore be swapped. I don't really want to get into blaming or how disappointed and annoyed I am, as this won't be the fault of the person helping, and that is appreciated. But back ups need to be backwards compatible or there is no point? So, not sure which version I had, but will have been a couple of years old with updates. In my 'etc' folder there was a Firefox folder, and in that I have a folder marked pref. In that folder there is a file named apturl.js and I have saved those folders. With my new install there is not even a folder for 'firefox' in my 'etc' folder. How do I proceed to restore my bookmarks? If I need to install and older Firefox version I will do so. Many thanks, Tony

Asked by shantiwaters 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

non functional Firefox Browser(one laptop only)

System: Windows 10 32-bit laptop Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but… (read more)

System: Windows 10 32-bit laptop

Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but no matter what is selected, the selection does not highlight, menu hides normally but no action is taken by the browser

If I manually type in the url it sits there. no spinning cursor, nothing.

Browser does NOT crash... It simply sits there doing nothing. All other browsers work fine.

What I have done Restart the laptop Double check Firewall permissions Ran a scan before and after installation (0 threats found) Logged in as administrator as well as user account Ran performance monitor nothing alarming noted Uninstall and Reinstall. (Problem still exists)

Asked by kyle.rondeau 2 years ago

Answered by kyle.rondeau 2 years ago

  • Archived

Auth cookie deleted when new tab is opened

Hello, one of my Auth cookie is deleted after new browser's tab is opened, when "Delete cookies and site data when Firefox is closed" feature is enabled. This issue is pr… (read more)

Hello,

one of my Auth cookie is deleted after new browser's tab is opened, when "Delete cookies and site data when Firefox is closed" feature is enabled. This issue is present only with one particular site so it is most likely caused by some error on that site's end. But I would like to ask if there is a chance the "Delete cookies and ..." feature can affect/delete cookies when new tab is opened (without closing Firefox browser).

Thank you in advance.

Asked by jslavik609 1 year ago

Last reply by jslavik609 1 year ago

  • Archived

Credit Card Fill-in Stopped Working

Hi. I recently migrated to Firefox from Chrome and am getting acclimated. I did look through the various forums to find out how to activate credit card storage in FF 81 s… (read more)

Hi. I recently migrated to Firefox from Chrome and am getting acclimated. I did look through the various forums to find out how to activate credit card storage in FF 81 since it was not showing as an option on my initial download. I did successfully do that and entered a couple of cards. I was also successful in using the autoload feature on several occasions, but now all I get is a greyed out box showing both cards, and after attempting selection of one, no auto-population.

I am using the extra layer of log in with Windows password, and have made sure to enter that, but still no luck.

Any help out there? Thanks in advance.

Asked by marc.tellier 1 year ago

Last reply by ashiqueachi313k 1 year ago

  • Archived

Add-on windows being transparent and unable to interact with

I cannot use any of my installed extensions because their windows are transparent, I've tried everything, since disabling my ad-blocker to testing each extension separate… (read more)

I cannot use any of my installed extensions because their windows are transparent, I've tried everything, since disabling my ad-blocker to testing each extension separately, it does not work, it seems this started after the latest update.

Asked by daviwendt 1 year ago

Last reply by daviwendt 1 year ago

  • Archived

Text in Cyrillic appears bold on some websites

I've noticed that on some websites like Google or Startpage, the Cyrillic font is bold. I've chosen my own font in the Firefox options, and it applies to every website I … (read more)

I've noticed that on some websites like Google or Startpage, the Cyrillic font is bold. I've chosen my own font in the Firefox options, and it applies to every website I use, except Google and Startpage. A strange thing I also noticed is that the font goes back to normal and isn't bold when I go to Google Images, but on everything else from Google Search, it's bold. Why is this happening and how can I fix it?

Asked by ggrfb00k 1 year ago

Last reply by ggrfb00k 1 year ago

  • Archived

we’ve locked your account to protect your Firefox data.

The confirmation email we sent to svxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have no spam filters on my account to block … (read more)

The confirmation email we sent to svxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have no spam filters on my account to block firefox, I can't reset my password it says the email is returned. I can't reset the password I can't delete the account who can I contact?

Asked by Steve 1 year ago

Last reply by Steve 1 year ago