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  • Archived

Site that require Username and Password

I can no longer log-in to sites that require Usersname and Password on my Mac. But I have no trouble using my iPhone to log-in using the ios Firefox and Firefox Focus. … (read more)

I can no longer log-in to sites that require Usersname and Password on my Mac. But I have no trouble using my iPhone to log-in using the ios Firefox and Firefox Focus. I tried clearing the history on my Mac and still no success. The error message I keep getting is "Could not process login". I know my username and password by heart and have had problem logging in before. Just recently in January 2023. I kept trying until I got locked-out. Please advise.

Asked by SomaVersTop 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

My Firefox is broken.

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked f… (read more)

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

Asked by extraordinarycj 1 year ago

Answered by extraordinarycj 1 year ago

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  • Archived

Frustrated & getting irratible with computer technology

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not?? cookies deleting you have to search for each and everyone (why n… (read more)

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not??

cookies deleting you have to search for each and everyone (why not sorted by installed date???) then one has to delete all the site cookies that are ok cause such a big effort to clear cookies!

no longer able to bank cause bank changed their cross site settings and firefox wont let me through...have to watch the status in bottom left corner and hope I can read it fast enough.

laptop always behaves like cell phone...can't read, can't see desktop properly

Asked by Red Mint 2 years ago

Last reply by Spectrum-Extreme 1 year ago

  • Archived

Password lost.

Hello there, i recently was going to change a password, but i then lost it. I updated the password before it changed and exited out of the change part, this resulted in … (read more)

Hello there, i recently was going to change a password, but i then lost it.

I updated the password before it changed and exited out of the change part, this resulted in me loosing the password.

any way to re obtain it??

Asked by SnapFloresco 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I add a picture

I would like to add different pictures to the Fire Fox Home page from time to time. How can I add a picture to the home screen? I am switching from Google Chrome because … (read more)

I would like to add different pictures to the Fire Fox Home page from time to time. How can I add a picture to the home screen? I am switching from Google Chrome because Google is no longer supporting Windows 7 Pro 64 byte.

Asked by rdg_tech 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Locked out of banking website

For several days, I've been locked out of a banking website I use regularly (Fidelity) using Firefox on two different computers. However, I can access the site using Safa… (read more)

For several days, I've been locked out of a banking website I use regularly (Fidelity) using Firefox on two different computers. However, I can access the site using Safari. I'm using an iMac 24 and a Macbook Pro. I've cleared the cache, have turned off the ad blocker for the site, and have an up to date version of Firefox. Thanks in advance for help.

Asked by sallydodds1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I recover firefox(cache and cookies) ?

I have not turn off the PC yet and just clear all the data last 2hours. I tried this and it shows history only 1. Press Windows + R, type cmd and click OK. Or you can a… (read more)

I have not turn off the PC yet and just clear all the data last 2hours.

I tried this and it shows history only 1. Press Windows + R, type cmd and click OK. Or you can also type cmd in the Windows search bar. 2. Open Command Prompt, type ipconfig /displaydns, and press Enter. Now, you can see the recently visited websites. You can view, copy & paste the important websites into Firefox, and save them as bookmarks.

Why? because when login with rnc@#!3@!@gmail.com it ask for phone prompt again basically do not ask this device all gone!


I keep advice said when clearing cookies and cache all data will gone he say ok and proceed to regret please help.

Asked by johnchong.rnc 1 year ago

Last reply by johnchong.rnc 1 year ago

  • Archived

FamilySearch

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to conne… (read more)

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to connect again. I have disconnected enhanced tracking. Google Chrome does not have this problem. Please help me find a solution. Thanks, Sharon

Asked by sharonlong54 1 year ago

Last reply by Dropa 1 year ago

  • Archived

clean reinstall

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is loca… (read more)

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows: (Note: Check both folders.)
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox 

Being I'm not computer wizard I had trouble finding the location of such folder. But when I accessed my program list in my windows program list I see a program named Mozilla maintenance service. When I click on that I see a format/window to "uninstall C:\Program Files (x86)\Mozilla Maintenance Service\." Is this the program/folder I need to uninstall to complete the proper instructions I need to perform a clean install? If so, when I delete it I then reinstall Firefox once again after the uninstall procedure? Is performing the uninstall procedure going to screw up my Firefox browser and my many bookmarks I have accumulated over the years? Can someone please help and explain? Thank you.

Asked by sciencemagic 1 year ago

Last reply by sciencemagic 1 year ago

  • Archived

Bookmarks

Starting yesterday, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, an… (read more)

Starting yesterday, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, and then a clicked on the bookmark tab to access ANOTHER bookmark, my bookmark list would show where I had left off from the previous bookmark within that list.

Now when I access a another bookmark after I had accessed a previous bookmark, my bookmark list starts from the very top of it instead of where I was previously within that bookmark list. Being I have many bookmarks, (100's) it is a real pain to have to constantly scroll down from the top of my bookmark list every time to access another bookmark. I didn't have to do this previously. When I accessed bookmarks AFTER I accessed a given bookmark, the bookmark list stayed where I was previously located within my bookmark list. This made it easy to access my next bookmark selection! It sure is handy being all the hundreds of bookmarks I have, to have the list not ALWAYS revert back to the top of my bookmark list every time I want to find a bookmark!

This peculiar situation just started yesterday. In the past this would NOT happen when I accessed my bookmarks.

Looking at the bookmark manager and bookmark library I don't see options the change how the bookmark list is presented? 

Can someone please help me and explain how do get back my old bookmark list actuation process? Thank you.

Asked by sciencemagic 1 year ago

Last reply by sciencemagic 1 year ago

  • Archived

password

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me… (read more)

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me now very much after a very long a

Asked by Julien Roden 1 year ago

Last reply by Dropa 1 year ago

  • Archived

moving bookmarks from old firefox to new

I have been running firefox on my macbook air for years. I just recently upgraded my O.S. to Catalina. I did this primarily because my old firefox would no longer update.… (read more)

I have been running firefox on my macbook air for years. I just recently upgraded my O.S. to Catalina. I did this primarily because my old firefox would no longer update. I did the upgrade to Catalina then downloaded "new" firefox. I have both "versions" of firefox available. the old one with all my bookmarks etc. and the new one with nothing. I hit move bookmarks on the new version but the only options were from chrome or safari. How can I move over the bookmarks to the new one. Thanks

Asked by ricko388 1 year ago

Last reply by Sora 1 year ago

  • Archived

Constant daily updates

Almost daily I get an intrusive update notice which is invasive and unacceptable. If your browser is so flawed that updates are done daily (during most weeks) then you … (read more)

Almost daily I get an intrusive update notice which is invasive and unacceptable.

If your browser is so flawed that updates are done daily (during most weeks) then you should just plain GIVE UP!

At least have the courtesy and brains to schedule this ever 2 to 4 weeks at most. Stop invading my privacy and get your act together!!!!

Asked by John Herman 1 year ago

Last reply by cor-el 1 year ago