Showing questions tagged: Show all questions
  • Solved
  • Archived

Some websites are refusing to let me log in

Hello there, So, my issue is that some websites, only on Firefox, are logging me out as soon as I enter my mail + PW. Those are the right ones for sure, and I tried in … (read more)

Hello there,

So, my issue is that some websites, only on Firefox, are logging me out as soon as I enter my mail + PW.

Those are the right ones for sure, and I tried in Troubleshoot mode to see if the issue persists, and it does.

Hence my request here, did someone encounter the same problem and managed to fix it? If you have any idea about what's worth trying, I'm all ears.

Asked by magmaster69 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

FF 89.0 bookmarks

I REALLY dislike the new bookmark pull-down feature, which has larger fonts and far too much space between bookmarks. Now I have to scroll (for which I can't use the mous… (read more)

I REALLY dislike the new bookmark pull-down feature, which has larger fonts and far too much space between bookmarks. Now I have to scroll (for which I can't use the mouse) to get to the bottom of a long bookmark list. I prefer older versions.

How may I change the appearance of this feature?

Asked by trbrer011 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Main action menu

Just updated FF to 88.0. Customize*, which used to be under *Options* is missing from menu. Not under More Tools, either. I will reserve judgment on the new versi… (read more)

Just updated FF to 88.0.

  • Customize*, which used to be under *Options* is missing from menu.

Not under More Tools, either.

I will reserve judgment on the new version. Don't expect these minor inconveniences.

Thank you.

Asked by CiaoBella1 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

FX really is nasty about going back a version

I just started with 89.0 and instead of the horrid 15% of CPU that 88 used it now uses 30%. That's with an enormous amount of windows (not tabs) open, but most are limite… (read more)

I just started with 89.0 and instead of the horrid 15% of CPU that 88 used it now uses 30%. That's with an enormous amount of windows (not tabs) open, but most are limited by NoScript until I temp permit them. FX Task Manager shows very little usage, so apparently no ill behaved sites. AAR 30% of an i7 with many gigs of memory is intolerable. Even the 15% was heating up the CPU.

So I'll take "some" CPU heating vs. "massive" by rolling back to 88.0.1. By the way, whatever keeps changing my option from manually approved updates to automatic, thank you for doing that at times without asking me first.

The problem is that now when I start 88.0.1 it insists on a new profile "for my own protection". But I want the old profile, with hundreds of bookmarks and dozens or hundreds of session windows from my last session, and add-ins ... for example right how I don't have NoScript and don't have time to deal with that. I tried to get around the "we're just helping you" insistence on a new profile, by copying a week-old backup over C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\hbouy3r1.default\sessionstore.jsonlz4 and starting but it still insists. I guess that's just sessions, not the whole profile.

Can I defeat the prohibition against using the old profile, or failing that, can I import or merge the old profile in? Keep in mind that the "old" profile has been modified by having started 89. I wish now that I had never selected the old profile when I began 89 (I always prompt for profile). (But, heck, I didn't even KNOW I was going to a new version. It auto-updated, and when I started FX, and it seems to have "updated" the old profile making it now unusable for a prior version).

Or can I go to a backup and copy the tree of C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\OldProfile\ and start FX again with 88.0.1? BTW I assume that is the version I was on a week ago.

Asked by Larry 1 year ago

Answered by Larry 1 year ago

  • Solved
  • Archived

Firefox Account shows Boardman, OR USA

Past few days my FF account displays location as Boardman, OR USA and I'm not sure why as I am in Toronto, ON Canada. For the record this is my second or third reinstall … (read more)

Past few days my FF account displays location as Boardman, OR USA and I'm not sure why as I am in Toronto, ON Canada. For the record this is my second or third reinstall of Windows 10 and Firefox in the last 72hrs and my patience is very thin. Please help solve. Thanks.

Asked by Rye 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox menu iconography

After the Firefox upgrade to version 89, the icons disappeared from the menu. When I look at the changes page, I see that they have been specifically removed. In my case,… (read more)

After the Firefox upgrade to version 89, the icons disappeared from the menu. When I look at the changes page, I see that they have been specifically removed. In my case, the functionality of the Firefox menu has been severely compromised by losing those icons. So far, I’ve used those icons as a mechanism for faster navigation between different points. Because it is faster to recognize a single icon (character) than to read text. In the past, toolbar items overlapped menu items with icons. And now not. Not only that, the layout of the menu items has changed.

My suggestion would be to return the icons. And make them show / hide through settings.


I am not an English speaker, so I apologize if there are various errors in the text.

Asked by djucius 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

My Page Actions are Gone (the 3 little dots in the browser)

My page action buttons are missing - the 3 little dots that allow me to share, print, etc. I'm on a Macbook Pro, latest software, latest Firefox, signed in to my Firefox… (read more)

My page action buttons are missing - the 3 little dots that allow me to share, print, etc.

I'm on a Macbook Pro, latest software, latest Firefox, signed in to my Firefox account. I've also reset all defaults in toolbars.

Just gone - disappeared.

Does anyone have a solution to reset this?

Asked by Robin Reed 2 years ago

Answered by Paul 2 years ago

  • Solved
  • Archived

stable interface

How to get back single-line page spines? The Firefox 87.0 or 88.0 have single-line page spines. The firefox 89.0 have double-line and double-height page spines. How decr… (read more)

How to get back single-line page spines? The Firefox 87.0 or 88.0 have single-line page spines. The firefox 89.0 have double-line and double-height page spines. How decrese spines height back?

Asked by nick1024 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

I downloaded the latest version but don't want to install it yet; can I remove the download?

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1. Today I downloa… (read more)

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1.

Today I downloaded what I now know to be the all-new complete revamp version. But I don't want to install it on my main PC until I've looked into a little more and perhaps tried it out on a laptop.With it in

Is there a way of removing the downloaded version? With it in place, if I restart Firefox or reboot the computer it will automatically be installed, and I don't want that to happen just yet.

I'm running Windows 7 on a desktop PC.

Many thanks.

Asked by mail226 2 years ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Solved
  • Archived

New Firefox themes in Firefox 89

Updated to v89 this morning. I really really dislike the theme options. Is there a way to use the previous default theme. The new ones are all difficult to read. Quite fr… (read more)

Updated to v89 this morning. I really really dislike the theme options. Is there a way to use the previous default theme. The new ones are all difficult to read. Quite frankly, I hate the color schemes available. They decrease the visibility of text.

Asked by buzzb3 2 years ago

Answered by Mamoon 2 years ago

  • Solved
  • Archived

Tabs on Bottom Release 89.0

Hello, all. This is not a question but a pointer for those who have successfully been using userChrome.css to put the tabs where they belong, below the Bookmarks bar.&nb… (read more)

Hello, all.

This is not a question but a pointer for those who have successfully been using userChrome.css to put the tabs where they belong, below the Bookmarks bar. :-)

If you used a userChrome.css solution such as that presented in threads like the support article "tabs on bottom release 72.0.1" (full disclosure, that is my solution), then you just need to add to the #TabsToolbar section one line:

top: var(--uc-titlebar-padding,86px);

You can play with the "86px" until you have the tabs where you like them. Depending upon my profile and other CSS options, I have to move that a few pixels up or down to get it looking just right.

Asked by Peter Humphries 1 year ago

Answered by Peter Humphries 1 year ago

  • Solved
  • Archived

Different ip on security page of my mozilla account

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. A… (read more)

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. After logging in the location is still there even though i checked my ip address on the internet.

Asked by Bern412 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Locked
  • Archived

Firefox 89

Whoever thought Firefox 89 was a good idea is not someone with whom I agree. 89 is awful - I disregarded the update notice for days but then got sick of the reminder. BAD… (read more)

Whoever thought Firefox 89 was a good idea is not someone with whom I agree. 89 is awful - I disregarded the update notice for days but then got sick of the reminder. BAD idea on my part. Is there any way to get rid of the topmost "tab" - they ARE NOT tabs - bar? I really liked the previous tabs that LOOKED LIKE TABS and DID NOT TAKE UP MORE ROOM on the page. Can I go back to the previous version? This one is really bad. Like, REALLY bad. Firefox "developers" need to give an option to check out the new update before committing to it.

Asked by srbevans 1 year ago

Answered by Felipe Koji 1 year ago

  • Solved
  • Archived

New tabs appearance - The lack of clear lines separating tabs is driving me insane

Saying I do not like the lack of lines separating the tabs is an understatement. I don't know why but it is driving me nuts and triggering my anxiety and I'm not someone … (read more)

Saying I do not like the lack of lines separating the tabs is an understatement. I don't know why but it is driving me nuts and triggering my anxiety and I'm not someone that would normally say stuff like that but it is.

Is there a way to make the tabs look like they used to with clear black lines between each tab?!?

Asked by aeridyne 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

pixel line under new tabs

holy shit boys, what is this pixel-tall gap between tabs and bars tried applying any standard theme available and currently using my own custom, any visual mode like no… (read more)

holy shit boys, what is this pixel-tall gap between tabs and bars

tried applying any standard theme available and currently using my own custom, any visual mode like normal/compact and still this gap is present

hardware acceleration is on

tried reopening FF, fresh windows boot

Asked by fishparcle 2 years ago

Answered by Paul 2 years ago

  • Solved
  • Archived

Recent Firefox Update Took Away Ability to Email Link

Firefox 89.0 no longer has the three dots at the end of the URL in the address bar. That is where the option to "email link" was in older versions. Do I have to install a… (read more)

Firefox 89.0 no longer has the three dots at the end of the URL in the address bar. That is where the option to "email link" was in older versions. Do I have to install an addon now if I want to email a link?

Asked by Joe B 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

view image info gone from right-click menu in Developer v87.0b3 (64-bit)

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edi… (read more)

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edition. Do others see the same. If so, why was it removed? It's still there in the regular version of Firefox.

Asked by spinweb 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago