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  • Archived

Do not open the application

After updating my Windows, I had a problem with Firefox and several other programs not opening. Please help me how to fix Firefox. Error phrase : (V The applicatio… (read more)

After updating my Windows, I had a problem with Firefox and several other programs not opening. Please help me how to fix Firefox.

Error phrase :

(V The application was unable to start correctly (Oxc0000022). Click OK to close the application.)

Asked by fethi.0032 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox keeps crashing but without error message

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a proble… (read more)

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a problem with Firefox today, or there may be another issue? Please help, thanks.

Asked by slharim 1 year ago

Last reply by slharim 1 year ago

  • Archived

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (read more)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

session manager won't load sessions from session buddy

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to r… (read more)

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to read. Followed by some googling I found that the problem lies with the fact that session buddy files don't have several tags in current tabs in the json file so importing fails. Like mentioned here https://github.com/sienori/Tab-Session-Manager/issues/408#:~:text=Close%20Chrome%20and%20Open%20Firefox,%2C%20and%20click%20%22Open%22. I am a noob and I don't see how that could be fixed, any help, plz?

Asked by blackjack970707 1 year ago

Last reply by blackjack970707 1 year ago

  • Archived

Fire Fox Upgrades

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal … (read more)

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal size. I have windows 10.

Asked by curlieqoh 1 year ago

Last reply by Paul 1 year ago

  • Archived

how to add to menu for right click on selected text

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have opti… (read more)

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have options to lookup tracking info (UPS, FedEx, or USPS) for the selected text.

Seems useful if one does lots of shipping, no?

Asked by alabamatoy 1 year ago

Last reply by Paul 1 year ago

  • Archived

closed tabs keep running in the background

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have bee… (read more)

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have been closed and have just 4 running!!!

This occupies 100% of disk and CPU, and thw laptop stops functioning and freezes!!!!!!

And this happens all the time! How do we make firefox actualy close the tabs properly?? Without having to dig through task managerto close them again one by one?

Asked by azlan1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

customizing my toolbar and lost access to my extension shortcut menu list button

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since try… (read more)

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since trying to get the button back or replace it, to access my extensions that way but I'm not finding any options to get the button back which I find ridiculous because the button is very helpful on the toolbar in utilizing your extensions. I'm kind of a newbie so I'm looking for help in how to get the button back on my toolbar so I can utilize my extensions that way, please. Thanks.

Asked by Yours Truly 1 year ago

Last reply by Yours Truly 1 year ago

  • Solved
  • Archived

crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (read more)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 1 year ago

Answered by ginnynewton 1 year ago

  • Archived

Blank Website

Hi The issue i want to raise is sometimes when I open my business website I show a white blank website. Just the scroller appear on the left side and nothing else. I al… (read more)

Hi

The issue i want to raise is sometimes when I open my business website I show a white blank website. Just the scroller appear on the left side and nothing else. I also tried to open using VPN but the same thing goes on. First i thought i have serve issue but everything is Ok from server end. Then i realize it may the mozilla browser issue which i am using so i decided to contact you.

This is very serious issue for me please support team let me know the exact issue

I am using WIndow 8.1 64 bit

Asked by smithjohny039 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Crashes

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a le… (read more)

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a letter into the search bar, firefox crashes and asked to submit a crash report, which I did. I do like firefox but this is ridiculous. Could you please help fix this problem. Regards Ernest Grafl

Asked by ewg40 1 year ago

Last reply by Paul 1 year ago

  • Archived

Missing tabs on start up

I've recently been opening Firefox to find that my tabs are missing - MIA. I haven't had any problem until recently. I am running the following version of Firefox: Fire… (read more)

I've recently been opening Firefox to find that my tabs are missing - MIA. I haven't had any problem until recently. I am running the following version of Firefox: Firefox 108.0 (20221208122842) Details Installed on: December 13, 2022 at 2:47:02 PM Status: The Update was successfully installed

Unfortunately, when I did a search in help for tabs - the suggestions were above my pay grade. I tried some of the suggestions, but they didn't seem simple enough for me. (I'm 71 but somewhat computer literate having taught software). Hopefully, someone can help with this. My email is: [email removed from public forum]

Thank you for your assistance, Jane McIntosh

Asked by srnavyjane 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Slow speed using latest Firefox version on PC

Hello everyone, I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very s… (read more)

Hello everyone,

I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very slow to load all pages for the past 2 days, despite no real change in routine.

My internet connection is fine however, and other browsers such as Chrome run very fast on my PC. I have my Firefox updated to the latest version, I haven't installed any new add-ons in a long time. Just gave my current ones a look and all seem fine. Can also run Firefox fine on phone, so the speed issue is strictly for Firefox on PC. I've restarted my laptop, router, run troubleshooting, and nothing is showing up.

Should I wait this out and see if it clears up on it's own? If so, for how long? And if not, what should I do to fix this? Please let me know if you have any new suggestions, thank you.

Asked by Bobby 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Web camera worked til I downloaded FIrefox latest update-now it doesn't. I need it NOW. I need file papers with agency. It's Xtreme 720 Model XCA2-1007-BLK.

I downloaded the latest Firefox updates this morning. Now my web cam (this to me is a plug in camera that I can move around will not work. I need this camera Now. I ha… (read more)

I downloaded the latest Firefox updates this morning. Now my web cam (this to me is a plug in camera that I can move around will not work. I need this camera Now. I have to get some papers filed . Before anyone says anything about my terminology, I do not know and am too old to learn computer technology- I mean age,not attitude. Also I can't figure out how to turn the flash off; there is a little cut in slot to the left of the flashbulbs, does anyone know what this is; and is there an on/off on this camera. Haven't been able to find instructions for it. the slot is the only area I can see that may control something on the camera but I can't see anything that will move in the slot. appreciate anything anyone can tell me. Microsoft Help came up (automated) and when thru a number of tries to fix it and couldn't. I think it was the Firefox update that did it but do not know why or what to check to correct. I went thru all my settings.

Asked by Polcat 1 year ago

Last reply by Polcat 1 year ago