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bycelebian

hi, i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.c… (read more)

hi,

i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.com website) but without success.

how can i remove this odd firefox calamity?

thank you!

Asked by barbatil81 58 minutes ago

  • Archived

How can I remove "get-a-clip" from my Win 7 computer

As I recall, I picked up this when downloading Firefox. It's very annoying and I want it gone. When I attempt to remove it using add/remove programs, it persists. How do… (read more)

As I recall, I picked up this when downloading Firefox. It's very annoying and I want it gone. When I attempt to remove it using add/remove programs, it persists.

How do I banish it?

Thanks

John

Asked by bigbear0203 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

why on second usage, got slammed by hackers for money

the second time i tried to use firefox, i got slammed by a red screen advising i need call a Microsoft number. and i was supposed to sign in again and of course password.… (read more)

the second time i tried to use firefox, i got slammed by a red screen advising i need call a Microsoft number. and i was supposed to sign in again and of course password. this of course would have resulted in getting them into my account(s) or worse.

Asked by teflonbear 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Hi, I am using Firefox and can reach my default site OK but if I try any other site I just go to amazon every time

Hi, using Firefox I can connect to my saved home site OK, but if I try to connect to any other site I only go to amazon. This happens every time. For example if I delete … (read more)

Hi, using Firefox I can connect to my saved home site OK, but if I try to connect to any other site I only go to amazon. This happens every time. For example if I delete my home site address or open a tab and type in google earth I get onto the amazon site which then lists any products they sell which contain the words google earth. No idea how to stop it. Any ideas how to stop this please.

Asked by Trev00 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

after ridding firefox it still contains highjacker-how do I get rid ?

At least 3 different times I have tried to completely remove firefox because it has a highjacker porn site attached. EAch time it is put back in when I down load firefox… (read more)

At least 3 different times I have tried to completely remove firefox because it has a highjacker porn site attached. EAch time it is put back in when I down load firefox from your site at mozilla. Can you help me get rid of it. thanks...

Asked by forgivness 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

stolen passwords

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password t… (read more)

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password that I use, though not frequently. The email claimed to use a keylogger to get this password. I have not visited the site that I use the password for, for some time and as Firefox remembers the password I would not have typed it in. I scanned my desktop (Ubuntu 16.04) with clam tk and it picked up 60 items which I quarantined, these were in Libre office and not Firefox. I have since deleted and re-installed both Firefox and Libre office, and changed passwords. My concern is, how did it get hold of a password?, and other than what I have already done is there any other measures I should take to secure my computer? Thanks in advance

Asked by stujo 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I keep getting a pop up wanting to install ??? I've never seen this format before "make changes to your HD"...how do I know it is safe?

Usually upgrades are automatic with a progress bar showing completion... I don't ever recall a Firefox Upgrade in the format: "Firefox would like to make permanent chang… (read more)

Usually upgrades are automatic with a progress bar showing completion... I don't ever recall a Firefox Upgrade in the format:

"Firefox would like to make permanent changes to your Hard Drive" [.sic]

I've had some Malware issues lately so I am suspicious of this unfamiliar format.

Thank You for your assistance with this matter...

Where am I to look or expect your response?? Through my Email Address would be just fine.

Regards,

Stephen M. Dinnerman 7smd7@twc.com

Asked by StephenDinnerman 1 year ago

Last reply by FredMcD 1 year ago

Trojan was downloaded from Mozilla/Firefox Update 04/06/2020

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfu… (read more)

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfully blocked.

Asked by fkd001 3 months ago

Last reply by Andrew 3 months ago

SERIOUS THREAT OF IDENTITY THEFT

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem … (read more)

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem he asked me for my credit card # so he could charge me for fixing the problem, which I had clearly advised him at the very beginning of our conversation I wouldn't give him remote access to my computer if there was going to be a cost involved.

He became very agitated and abusive and threatened to call #411 and report me to whomever answered that number.

In addition, HE REFUSED TO DISCONNECT FROM MY COMPUTER AND HE REMAINED ON THE PHONE AND IN MY COMPUTER, DURING WHICH TIME I COULD SEE HIS CURSOR MOVING ALL AROUND MY SCREEN!

IT FINALLY OCCURED TO ME THAT I COULD PROBABLY GET RID OF HIS PRESENCE ON MY COMPUTER BY SHUTTING IT DOWN, WHICH I DID. WHEN I REBOOTED MY COMPUTER, MY HOME SCREEN WHICH HAD BEEN LOADED WITH APPROXIMATELY 30 ICONS OR SO NO LONGER INCLUDED THESE ICONS!

NOTHING LIKE THIS HAS EVER HAPPENED TO ME DURING ALL THE YEARS I HAVE BEEN USING A COMPUTER & I AM BESIDE MYSELF WITH WORRY OVER THE POSSIBILITY THAT BEFORE I SHUT DOWN MY COMPUTER AND I COULD SEE HIM MOVING HIS CURSOR ALL AROUND ON THE SCREEN, HE WAS ABLE TO COLLECT ALL MY MOST IMPORTANT INFORMATION ----- BANK ACCT NUMBERS! 401K PLAN! ALL MY SAVED PASSWORDS TO ALL PERSONALL ACCTS! ---- YOU NAME IT, HE MUST HAVE BEEN COLLECTNG ALL OF THIS INFO TO USE AS HE WISHED IN THE FUTURE!

ARE THERE ANY STEPS I CAN TAKE TO PROTECT MYSELF FROM IDENTITY THEFT BY THIS TERRIBLE SUPPORT TEK, SHORT OF DESTROYING MY COMPUTER????!!!! YOUR IMMEDIATE REPLY WOULD BE SO GREATY APPRECIATED. THANK YOU. M.WINTERS.


[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by myrnwin617 2 months ago

Last reply by FredMcD 2 months ago

  • Archived

Survey opening on new page during useage?

Over the last 2 weeks I have had a new page open a couple of times, behind my main Firefox search. It claims to be surveying " June Opinion Survey for Telstra Internet OS… (read more)

Over the last 2 weeks I have had a new page open a couple of times, behind my main Firefox search. It claims to be surveying " June Opinion Survey for Telstra Internet OS X & Firefox customers"

Asked by sonic910 5 years ago

Last reply by FredMcD 5 years ago