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  • Archived

Firefox crashes with plugin stop working and Some unknow addons get added to my browser

I am using Fire Fox latest version and my browser crashes sporadically with plugin container stopped working and some unknown addons gets added to my system. I usually ju… (read more)

I am using Fire Fox latest version and my browser crashes sporadically with plugin container stopped working and some unknown addons gets added to my system. I usually just remove them, but is happening more frequently now. The last unknown addons were "RespEactSeale" and "Steam Trade Helper". Some times it also removes my Adblock plus addon from the browser.

Asked by Ritvik 4 years ago

Last reply by guigs 4 years ago

  • Archived

BUG - Updates turn Hello back on

WebRTC is, essentially, spyware. It has extreme privacy and security implications. Yet Mozilla keeps turning the bloody thing back on by default with every update! Mozill… (read more)

WebRTC is, essentially, spyware. It has extreme privacy and security implications. Yet Mozilla keeps turning the bloody thing back on by default with every update!

Mozilla, it's bad enough you cowed to the DRM people. Let's not cower to the webRTC folks too. Please make the default for Hello to be disabled, or at least honor the about:config settings of previous installations.

Asked by sixit 4 years ago

Last reply by Standard8 4 years ago

  • Archived

Panda Free Antivirus out of their mind ? helper.exe is a virus ?

Just wanted to leave this here so folks from Mozilla can kindly get in touch with folks from Panda. Did the update to version 50 yesterday and this popped up. My Firefox … (read more)

Just wanted to leave this here so folks from Mozilla can kindly get in touch with folks from Panda.

Did the update to version 50 yesterday and this popped up.

My Firefox runs sandboxed as you can see from the screenshot.

So far Panda never showed that any of the files from Mozilla software are a "virus".

Completely unrealistic. I have 100% trust in Mozilla software.

Asked by Mozillaio 3 years ago

Last reply by James 3 years ago

  • Archived

Our mp3 files in zip archives being tagged as harmful

We sell digital content - mp3 files that are zipped. In version 47.0 we suddenly experienced that our files were tagged as harmful when downloaded. The next day the issue… (read more)

We sell digital content - mp3 files that are zipped. In version 47.0 we suddenly experienced that our files were tagged as harmful when downloaded. The next day the issue disappeared suddenly. Today, it started to appear again and our customers are complaining - clearly worried what is happening. Any idea what is happening? How mp3 files zipped into one archive can be pointed our as harmful? How come it happens, then it disappears and appears again? Is this meant to be a protection or a piss content with the users? In our case we feel the later. How can this be fixed for good? Any help appreciated.

Asked by istoady 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Mozilla crashes on start, even safe mode

It happened after Mozilla update. I've tried to make new install without erasing profile. It did not help. Crash ID: bp-0d04ac9e-c458-4007-bfa1-51ec92161205 Crash ID: bp-… (read more)

It happened after Mozilla update. I've tried to make new install without erasing profile. It did not help.

Crash ID: bp-0d04ac9e-c458-4007-bfa1-51ec92161205 Crash ID: bp-2da98071-8afe-4701-a3d2-6ebd82161205 Crash ID: bp-3af33859-2e9c-48cb-bef8-2af492161205

Asked by Unfamous 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

how can i get out of google.IN SETTINGS ?

rev'd. constant messages references PRIVACY, and we click AGREE. WITHIN A SHORT TIME, THEY ASK AGAIN??????? WE ARE P.C DUMMIES, & INTERNET DUMMIES. ANY HELP WITH … (read more)

rev'd. constant messages references PRIVACY, and we click AGREE. WITHIN A SHORT TIME, THEY ASK AGAIN??????? WE ARE P.C DUMMIES, & INTERNET DUMMIES. ANY HELP WITH BOTH PROBLEMS ? i am a 72 yrs. old. never rec'd. an EDUCATION but i am willing to learn. we only browes the internet, and would be greatful for any HELP !

Asked by johnpower 3 years ago

Last reply by cor-el 3 years ago

  • Archived

tips on getting rid of Pointer Hyjacking (click and touching to long)

I have a pesty bug that follows re install of firefox, called click hyjacking, it has something to due with framework re directing, it re directs to a dozen different w… (read more)

I have a pesty bug that follows re install of firefox, called click hyjacking, it has something to due with framework re directing, it re directs to a dozen different web site including micro soft voice warning that they have my information, I have McAfee Security, belive I got it when using spybot upgrade sercurity though, Im trying not to have to re install windows OS but Im getting ready. I have spent hourly researching and trying ideas that dont work, all malware scans come up blank, there must be a way to find the registry file and destroy! please help glenn

Asked by theparrothead 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I was asked to update from this site: https://iechuertu.org/7411633472363/e6b239166920a7a9223e628dc0fbde58/a8aed7c95297920e953ba5270e4b62ef.html

I get a popup that says I need to update Firefox. When I come here I am told I am up to date. The site is this: https://iechuertu.org/7411633472363/e6b239166920a7a9223e62… (read more)

I get a popup that says I need to update Firefox. When I come here I am told I am up to date. The site is this: https://iechuertu.org/7411633472363/e6b239166920a7a9223e628dc0fbde58/a8aed7c95297920e953ba5270e4b62ef.html

Is this valid?

Asked by PamM 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I am supposed to be getting automatic updates but I keep getting requests to download updates--why?

A pop up window comes on my screen and says something like 'we strongly urge you to update..... ' and then lists the current version number. When I check to see what ver… (read more)

A pop up window comes on my screen and says something like 'we strongly urge you to update..... ' and then lists the current version number. When I check to see what version I have, it already is the latest. I have had identity theft and am very leery of these notices when Firefox says it automatically updates--if so then why do I get these requests? I am running Win10. What is NPWLPG?

Asked by BJRW 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

What is "https://info.updaterex.com", it keeps trying to get into my computer on all browsers, my Avast security blocks it, where is it coming frin?

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told … (read more)

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either.

Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

Asked by wurlitzer55 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I updated firefox 2 months ago to 51.0.1 and all was well.2 weeks ago i was asked by firefox when i open it to do a critical update and i did. i now have error

every since i did the critical update i now get a error message every day that i open which say "firefox has stopped working" " a problem caused the program to stop worki… (read more)

every since i did the critical update i now get a error message every day that i open which say

"firefox has stopped working" " a problem caused the program to stop working. Windows will close the program and notify you if a solution is available"

                                                                                                                                                                                        "close program"

Asked by larrystowe 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

FireFox update problem

Firefox updated to 51.0 on a customers PC Now a ton of junk wound up in the picture folder, it also duplicated all the junk to the music folder, I have deleted all the du… (read more)

Firefox updated to 51.0 on a customers PC

Now a ton of junk wound up in the picture folder, it also duplicated all the junk to the music folder, I have deleted all the duplicates in the music folder but the pictures folder has a ton of trash in it, it does not belong there.

See this screen shot.

Asked by Terryl2 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

did you send this to my browser? https://f03024.4privacybrowsing.com/firefox/install?aff_sub=PO&aff_sub2=1000767&aff_sub3=263658499234&subid=201l4qc061gv

this popped up on mt browser yesterday with the firefox globe. does it come from firefox? what is it? it went into add-ons. it looked strange. when i clicked on it it dis… (read more)

this popped up on mt browser yesterday with the firefox globe. does it come from firefox? what is it? it went into add-ons. it looked strange. when i clicked on it it disappeared. i ran windows defender . no virus was found.

thank you.

Asked by kschwabe 3 years ago

Last reply by James 3 years ago