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  • Archived

after ridding firefox it still contains highjacker-how do I get rid ?

At least 3 different times I have tried to completely remove firefox because it has a highjacker porn site attached. EAch time it is put back in when I down load firefox… (read more)

At least 3 different times I have tried to completely remove firefox because it has a highjacker porn site attached. EAch time it is put back in when I down load firefox from your site at mozilla. Can you help me get rid of it. thanks...

Asked by forgivness 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

cdn.socialannex.com/c/modulecheck.js is malicious, according to Kaspersky. Is there anything a user needs to do about this?

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). No… (read more)

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). Not sure if there is anything I, a user, need to do with any of my Firefox settings or is this a bug with Firefox itself. All help is appreciated. Thank you.

Asked by kjon99fm 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

when I press enter it does not go to website

I have a number of people hacking me some in the US for unknown reasons and some outside the US because I have family that lives in China. I have someone trying to corrup… (read more)

I have a number of people hacking me some in the US for unknown reasons and some outside the US because I have family that lives in China. I have someone trying to corrupt my Firefox by installing scripts and toolbars most of which I can remove easily.

This is the second time they have corrupted the address bar for my Firefox. The first time I was able to fix it by re-installing firefox from scratch and re-installing all my plugins. I don't want to do this every time one of the morons hacking me decides on a whim to mess up my firefox to try to get me to use a less secure browser like that disgrace that is internet explorer or some other browser.

Are you guys working on a bug fix for this? I searched around and it seems to be a re-occurring problem with Firefox

Asked by somedud3 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

tips on getting rid of Pointer Hyjacking (click and touching to long)

I have a pesty bug that follows re install of firefox, called click hyjacking, it has something to due with framework re directing, it re directs to a dozen different w… (read more)

I have a pesty bug that follows re install of firefox, called click hyjacking, it has something to due with framework re directing, it re directs to a dozen different web site including micro soft voice warning that they have my information, I have McAfee Security, belive I got it when using spybot upgrade sercurity though, Im trying not to have to re install windows OS but Im getting ready. I have spent hourly researching and trying ideas that dont work, all malware scans come up blank, there must be a way to find the registry file and destroy! please help glenn

Asked by theparrothead 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I believe I was "hacked" by an invitation to open my Firefox browser. Wanted to discuss this and alert you to the problem.

Kaspersky provided a pop-up to say that it could not "guarantee authenticity" of the connectdion...the App was Firefox with a URL of "comet.yahoo.com" and a Reason: "This… (read more)

Kaspersky provided a pop-up to say that it could not "guarantee authenticity" of the connectdion...the App was Firefox with a URL of "comet.yahoo.com" and a Reason: "This certificate or one of he certificates in the chain is not up to date".

Asked by David 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Crash ID: bp-45e8ce52-9b95-4469-865f-630851171023 Does not start. I have already tried uninstalling and reinstalling. Safe Mode does not run. Firefox does not open. The "… (read more)

Crash ID: bp-45e8ce52-9b95-4469-865f-630851171023

Does not start. I have already tried uninstalling and reinstalling. Safe Mode does not run. Firefox does not open. The "Firefox has stopped working" window appears and allows you to close.

Asked by Francisg 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

When I try to download some files such as the update for Flash, Firefox crash. I try to download as safe mode, but could not download without Firefox shutdown. bp-c86897… (read more)

When I try to download some files such as the update for Flash, Firefox crash. I try to download as safe mode, but could not download without Firefox shutdown.


bp-c86897d6-8845-4f1e-8340-646e61171107

Asked by eitaro501 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Mozilla closes whenever i search the word adwcleaner

I think it is caused by a virus but whenever i search adw, adwcleaner or even click a link of that program mozila and every other search engine that i have tried closes. … (read more)

I think it is caused by a virus but whenever i search adw, adwcleaner or even click a link of that program mozila and every other search engine that i have tried closes. Also I have observer that my laptop has decreased its efficiency and i can no longer run games and programs I used to be able to.

sorry for broken english

Asked by Endorth 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

What is "https://info.updaterex.com", it keeps trying to get into my computer on all browsers, my Avast security blocks it, where is it coming frin?

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told … (read more)

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either.

Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

Asked by wurlitzer55 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

When Firefox loads it sometimes opens a new tab "from Firefox" using robot voice stating comp is infected, says you will disable comp if tab is closed.

When Firefox loads it sometimes opens a new tab "from Firefox" using robot voice stating comp is infected with multiple viruses, says Firefox will be forced to disable co… (read more)

When Firefox loads it sometimes opens a new tab "from Firefox" using robot voice stating comp is infected with multiple viruses, says Firefox will be forced to disable comp if tab is closed ( I close it anyway, cause that's how I roll ). The rest of the time it opens a new tab (or more) for a company or search engine.

Asked by whitingrg 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I keep getting messages on my browser that say "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please!

I keep getting messages in my browser that says "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please! Unfortunatel… (read more)

I keep getting messages in my browser that says "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please!

Unfortunately, when the screen freezes, I cannot take a picture!

Asked by zoro.axa 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Since I installed Firefox I cannot acsess any settings in my computer.

When I try to access the control Panel I get a message that says " Windows cannot access the specified device,path, or file. You my not have the appropriate permission t… (read more)

When I try to access the control Panel I get a message that says " Windows cannot access the specified device,path, or file. You my not have the appropriate permission to access item " . I cannot even get into "My computer info"

Asked by 2014STinGRaY 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Blocking http://searchguide.windstream.net which automatically fills url box with an unsolicited search result and displays: 414 Request-URI Too Large

Whenever a mistake is made in typing a url, http://searchguide.windstream.net automatically appears to try and search an alternate result, but instead fills the URL box w… (read more)

Whenever a mistake is made in typing a url, http://searchguide.windstream.net automatically appears to try and search an alternate result, but instead fills the URL box with pages of jibberish that takes minutes to remove or delete, and then apparently times out and flags its own unsolicited efforts:

414 Request-URI Too Large

Simply X-ing out the tab and starting over is an option, but still a nuisance.

Blocking this particular web site, http://searchguide.windstream.net, would probably resolve the issue without blocking other services provided by Windstream.

Here is an example: If "democracynow.com" is entered instead of "democracynow.org" a huge amount of garbage is thrown into the url window by this unsolicited "searchguide" website and the following error message is presented by this unauthorized search effort: "414 Request-URI Too Large"

Other websites redirect appropriately, like "http://www.vitaletherapeutics.com" redirects without to "http://www.vitaletherapeutics.org" without automatically invoking http://searchguide.windstream.net and without creating the error message: "414 Request-URI Too Large"

If this is a form of web censorship and denial of access, I want to know more about it and help other web sites to take action to help ensure 1st Amendment inspired net neutrality, and to curb censorship.

Partial URL box/window content after unsolicited "searchguide" activity:

http://searchguide.windstream.net/search/?q=http%3A//searchguide.windstream.net/search/%3Fq%3Dhttp%253A//searchguide.windstream.net/search/%253Fq%253Dhttp%25253A//searchguide.windstream.net/search/%25253Fq%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//searchguide.windstream.net/search/%252525252525253Fq%252525252525253Dhttp%25252525252525253A//www.democracynow.com/%2525252525252526r%252525252525253D%2525252525252526t%252525252525253D0%25252525252526r%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526t%252525253D0%25252526t%2525253D0%252526r%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526t%2525253D0%252526t%25253D0%2526r%253Dhttp%25253A//searchguide.windstream.net/search/%25253Fq%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526t%2525253D0%252526r%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526r%252525253D%2525252526t%252525253D0%25252526t%2525253D0%252526t%25253D0%2526t%253D0%26r%3Dhttp%253A//searchguide.windstream.net/search/%253Fq%253Dhttp%25253A//searchguide.windstream.net/search/%25253Fq%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526t%2525253D0%252526r%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526r%252525253D%2525252526t%252525253D0%25252526t%2525253D0%252526t%25253D0%2526r%253Dhttp%25253A//searchguide.windstream.net/search/%25253Fq%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526r%252525253D%2525252526t%252525253D0%25252526t%2525253D0%252526r%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526r%252525253D%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//www.democracynow.com/%25252526t%2525253D0%252526t%25253D0%2526t%253D0%26t%3D0&r=http%3A//searchguide.windstream.net/search/%3Fq%3Dhttp%253A//searchguide.windstream.net/search/%253Fq%253Dhttp%25253A//searchguide.windstream.net/search/%25253Fq%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search......

Asked by galenvtp 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I'm a internet crime victim of Google (FBI involved) and I need control of my internet browsers, How do I delete everything?

Google has taken over my computers, and have control of my browsers, phones, all my devices to include my printer. I just want to completely clean Firefox but there are f… (read more)

Google has taken over my computers, and have control of my browsers, phones, all my devices to include my printer. I just want to completely clean Firefox but there are files that they have made unavailable for me to delete. They went into my windows system files and loaded me down with add-on's and are using Parental Controls to limit my access to my own computer. Maybe it would be better if I closed my account and opened a new one after all my devices are clean, and back in my full control?

Asked by mdoolittle2 2 years ago

Last reply by cor-el 2 years ago