Firefox Support Forum

At least 3 different times I have tried to completely remove firefox because it has a highjacker porn site attached. EAch time it is put back in when I down load firefox from your site at mozilla. Can you help me get rid of it. thanks...

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). Not sure if there is anything I, a user, need to do with any of my Firefox settings or is this a bug with Firefox itself. All help is appreciated. Thank you.

I have a number of people hacking me some in the US for unknown reasons and some outside the US because I have family that lives in China. I have someone trying to corrupt my Firefox by installing scripts and toolbars most of which I can remove easily.

This is the second time they have corrupted the address bar for my Firefox. The first time I was able to fix it by re-installing firefox from scratch and re-installing all my plugins. I don't want to do this every time one of the morons hacking me decides on a whim to mess up my firefox to try to get me to use a less secure browser like that disgrace that is internet explorer or some other browser.

Are you guys working on a bug fix for this? I searched around and it seems to be a re-occurring problem with Firefox

I have a pesty bug that follows re install of firefox, called click hyjacking, it has something to due with framework re directing, it re directs to a dozen different web site including micro soft voice warning that they have my information, I have McAfee Security, belive I got it when using spybot upgrade sercurity though, Im trying not to have to re install windows OS but Im getting ready. I have spent hourly researching and trying ideas that dont work, all malware scans come up blank, there must be a way to find the registry file and destroy! please help glenn

Kaspersky provided a pop-up to say that it could not "guarantee authenticity" of the connectdion...the App was Firefox with a URL of "comet.yahoo.com" and a Reason: "This certificate or one of he certificates in the chain is not up to date".

Crash ID: bp-45e8ce52-9b95-4469-865f-630851171023

Does not start. I have already tried uninstalling and reinstalling. Safe Mode does not run. Firefox does not open. The "Firefox has stopped working" window appears and allows you to close.

When I try to download some files such as the update for Flash, Firefox crash. I try to download as safe mode, but could not download without Firefox shutdown.

bp-c86897d6-8845-4f1e-8340-646e61171107

I think it is caused by a virus but whenever i search adw, adwcleaner or even click a link of that program mozila and every other search engine that i have tried closes. Also I have observer that my laptop has decreased its efficiency and i can no longer run games and programs I used to be able to.

sorry for broken english

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either.

Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

When Firefox loads it sometimes opens a new tab "from Firefox" using robot voice stating comp is infected with multiple viruses, says Firefox will be forced to disable comp if tab is closed ( I close it anyway, cause that's how I roll ). The rest of the time it opens a new tab (or more) for a company or search engine.

I keep getting messages in my browser that says "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please!

Unfortunately, when the screen freezes, I cannot take a picture!

When I try to access the control Panel I get a message that says " Windows cannot access the specified device,path, or file. You my not have the appropriate permission to access item " . I cannot even get into "My computer info"

Whenever a mistake is made in typing a url, http://searchguide.windstream.net automatically appears to try and search an alternate result, but instead fills the URL box with pages of jibberish that takes minutes to remove or delete, and then apparently times out and flags its own unsolicited efforts:

414 Request-URI Too Large

Simply X-ing out the tab and starting over is an option, but still a nuisance.

Blocking this particular web site, http://searchguide.windstream.net, would probably resolve the issue without blocking other services provided by Windstream.

Here is an example: If "democracynow.com" is entered instead of "democracynow.org" a huge amount of garbage is thrown into the url window by this unsolicited "searchguide" website and the following error message is presented by this unauthorized search effort: "414 Request-URI Too Large"

Other websites redirect appropriately, like "http://www.vitaletherapeutics.com" redirects without to "http://www.vitaletherapeutics.org" without automatically invoking http://searchguide.windstream.net and without creating the error message: "414 Request-URI Too Large"

If this is a form of web censorship and denial of access, I want to know more about it and help other web sites to take action to help ensure 1st Amendment inspired net neutrality, and to curb censorship.

Partial URL box/window content after unsolicited "searchguide" activity:

http://searchguide.windstream.net/search/?q=http%3A//searchguide.windstream.net/search/%3Fq%3Dhttp%253A//searchguide.windstream.net/search/%253Fq%253Dhttp%25253A//searchguide.windstream.net/search/%25253Fq%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//searchguide.windstream.net/search/%252525252525253Fq%252525252525253Dhttp%25252525252525253A//www.democracynow.com/%2525252525252526r%252525252525253D%2525252525252526t%252525252525253D0%25252525252526r%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526t%252525253D0%25252526t%2525253D0%252526r%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526t%2525253D0%252526t%25253D0%2526r%253Dhttp%25253A//searchguide.windstream.net/search/%25253Fq%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//searchguide.windstream.net/search/%2525252525253Fq%2525252525253Dhttp%252525252525253A//www.democracynow.com/%25252525252526r%2525252525253D%25252525252526t%2525252525253D0%252525252526r%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526t%2525253D0%252526r%25253Dhttp%2525253A//searchguide.windstream.net/search/%2525253Fq%2525253Dhttp%252525253A//searchguide.windstream.net/search/%252525253Fq%252525253Dhttp%25252525253A//searchguide.windstream.net/search/%25252525253Fq%25252525253Dhttp%2525252525253A//www.democracynow.com/%252525252526r%25252525253D%252525252526t%25252525253D0%2525252526r%252525253Dhttp%25252525253A//www.democracynow.com/%2525252526t%252525253D0%25252526r%2525253Dhttp%252525253A//searc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Google has taken over my computers, and have control of my browsers, phones, all my devices to include my printer. I just want to completely clean Firefox but there are files that they have made unavailable for me to delete. They went into my windows system files and loaded me down with add-on's and are using Parental Controls to limit my access to my own computer. Maybe it would be better if I closed my account and opened a new one after all my devices are clean, and back in my full control?