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2012 MacBook Pro ..

I have a 2012 MacBook Pro, still using maverick's … I tried to upgrade Mozilla and now it doesn’t work. I am shy of what’s needed to run the latest Firefox version and … (read more)

I have a 2012 MacBook Pro, still using maverick's … I tried to upgrade Mozilla and now it doesn’t work.

I am shy of what’s needed to run the latest Firefox version and I’m not able to buy a newer laptop, how can I get restated again with the version that will still work on my MacBook ?.

Asked by servelshaddai 5 months ago

Last reply by James 5 months ago

Cursor not longer working.

We have two Macbook Air computers, both using Firefox. On one of them the cursor no longer works on a particular website. Both laptops have Firefox 301.03. The website … (read more)

We have two Macbook Air computers, both using Firefox. On one of them the cursor no longer works on a particular website. Both laptops have Firefox 301.03.

The website tech help said Firefox was not compatible with their site but the problem is only one of the computers. What could be causing the problem?

Asked by richillgal 5 months ago

Last reply by cor-el 5 months ago

Firefox and Mac OS sequoia

There are reports of conflicts between Firefox performance and Sequoia, how to resolve it? I would like to update from my current MacOS and I‘m not willing to give up Fir… (read more)

There are reports of conflicts between Firefox performance and Sequoia, how to resolve it? I would like to update from my current MacOS and I‘m not willing to give up Firefox as my primary browser. Could I get advice when it‘s save to update? Best regards RB



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by drreinhardberger 5 months ago

Last reply by Paul 5 months ago

Updates for firefox on macbook air

Hello, My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to sea… (read more)

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you

Asked by Mark Laurent 4 months ago

Last reply by James 4 months ago

Trouble using Firefox on New Computer

Hello: I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the sam… (read more)

Hello:

I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the same settings as the ones on my old Mac. What seems to be the problem? Is it the new chip?

Regards,

Moe

Asked by balal36 4 months ago

Last reply by NoahSUMO 4 months ago

Why do my tabs keep disappearing?

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previo… (read more)

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by Indywoman 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Password insertion

I got a password manager app but ended up uninstalling it. In the process, the normal insertion of my user name and password on accounts I use no longer happened. The i… (read more)

I got a password manager app but ended up uninstalling it. In the process, the normal insertion of my user name and password on accounts I use no longer happened. The information is still in my password file on my iMac, but when I access, for example, my bank, I have to enter my user name and password by hand. Before I tried the password manager (Roboform), there was no problem.

Asked by gerrikairos 4 months ago

Last reply by markwarner22 4 months ago

restore previous session

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest ve… (read more)

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest version of Firefox. Why does it no longer work?

Asked by jsalon 4 months ago

Last reply by cor-el 4 months ago

Watching video issue

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the dea… (read more)

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

Asked by shaned6 4 months ago

Last reply by James 4 months ago

Old version of MAC Os

Hello, I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ? Thanks for your help … (read more)

Hello,

I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ?

Thanks for your help

Asked by giovannidigiorgi 4 months ago

Last reply by James 4 months ago

Netflix on MacOS High Sierra

Can MacOS High Sierra play Netflix? I cannot update to the most recent Firefox because my 2012 iMac cannot update to Catalina. Netflix says I need a new version of Firefo… (read more)

Can MacOS High Sierra play Netflix? I cannot update to the most recent Firefox because my 2012 iMac cannot update to Catalina. Netflix says I need a new version of Firefox. How can I use Netflix on my iMac?

Asked by kenjarby 3 months ago

Last reply by TyDraniu 3 months ago

Firefox update

I downloaded the latest version of Firefox. The directions tell me to open the file that i just downloaded, which is fine, except that I don't know the file name or loca… (read more)

I downloaded the latest version of Firefox. The directions tell me to open the file that i just downloaded, which is fine, except that I don't know the file name or location. What is it, and where is it? or how do I f find out?

Asked by joverbek 3 months ago

Last reply by James 3 months ago

Re:my mac is 2009 IOS10.10

Hi My version of Firefox will not be supported after Jan 14th - I can't download an updated version of Firefox because my Mac is IOS 10.10 and apparently it needs to be a… (read more)

Hi My version of Firefox will not be supported after Jan 14th - I can't download an updated version of Firefox because my Mac is IOS 10.10 and apparently it needs to be at least IOS 12. What can I do? I will be updating my computer but I don't want to lose access to my docs etc on the 14th Jan. Thank you - I would appreciate help please.

Asked by Tricia Kemmis 3 months ago

Last reply by James 3 months ago

Browser upgrade possible for iMac 2007 OS X El Capitan impact

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 … (read more)

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 running OS X El Capitan. This notice came up when opening Firefox: " Your version of Firefox will start to have problems on January 14. A root certificate will expire, causing some preferences and other features to stop working. On March 14, 2025, add-ons and more features will also break." Following the instructions to update, in About Firefox window, it checks for updates and then shows Firefox is up to date. I've interpreted this as there's no version available that I can update to. Is that correct?

Asked by Deidre Seeto 3 months ago

Last reply by James 3 months ago