Showing questions tagged: Show all questions
  • Archived

Every time I log onto Zoom I have to download the app again-how correct this?

Zoom help tells me I have to make sure the setting for the Zoom plug-in to always be on but I don't know how to do this, or even if I have a Zoom plug-in. Thanks for any… (read more)

Zoom help tells me I have to make sure the setting for the Zoom plug-in to always be on but I don't know how to do this, or even if I have a Zoom plug-in. Thanks for any help!

Asked by Bee 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Default browser

Since the last update my default browser is Yahoo, and the list in Preferences contains only BrowserDefault and PlaySearchNow. I am getting really skeptical about any ne… (read more)

Since the last update my default browser is Yahoo, and the list in Preferences contains only BrowserDefault and PlaySearchNow.

I am getting really skeptical about any new updates from you guys.

How do I get my list of browsers back, specfically Google?!

Asked by Crothlind 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lockwise password storage = poor security

I noticed there is something in the Firefox browser now named Lockwise which allows anyone using my computer to see all my passwords. This seems to be a major problem whe… (read more)

I noticed there is something in the Firefox browser now named Lockwise which allows anyone using my computer to see all my passwords. This seems to be a major problem when it is supposed to be concerned with security. If my laptop is stolen they will have access to all my passwords now???? This does not look like a security feature to me. How do I get rid of or disable this function?

Thx

Asked by drewwilliamson86 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Passwords out of sync between FF 78 ESR and 82+

Hello, I'm using Firefox for Mac on several machines. Some of them run 78.4.1 esr and others are on the newest FF 82. Passwords and history are set to sync. I created a n… (read more)

Hello,

I'm using Firefox for Mac on several machines. Some of them run 78.4.1 esr and others are on the newest FF 82. Passwords and history are set to sync. I created a new login item in 78.4.1 esr however I don't see it in FF 82 which is reflected in the logins count: it's 92 in FF 78.4.1 esr while it's 91 in FF 82. FF 78 ESR doesn't use system proxy but its own. In the "Manage Devices" section it shows all my devices with every FF counterpart and the correct date and time last active.

Asked by scrutinizer1 1 year ago

Last reply by scrutinizer1 1 year ago

  • Archived

Streaming problem

I can no longer stream CBS All Access. They are saying that I have some kind of ad blocking problem in my software therefore they cannot play movies with their ads. Fir… (read more)

I can no longer stream CBS All Access. They are saying that I have some kind of ad blocking problem in my software therefore they cannot play movies with their ads. Firefox recently did a download on Nov. 18. It was 78.5 Oesr. Could that be the problem? Does 78.5 Oesr have some kind of an ad blocker? If so, how can I uninstall it?

Asked by Greg 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

WidevineCdm plug-in

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message. Error Code F7702-1003 At the top of the p… (read more)

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message.

 Error Code F7702-1003 

At the top of the page in a thin yellow box it says

 The WidevineCdm plug-in has crashed. 

It suggested that I reload the page and the plug-in would reset itself. I did but it didn't.

How do I fix this problem?

Asked by sheralyn.lerner 9 months ago

Last reply by jack.brach 8 months ago

  • Archived

WideVine plugin crashing on Netflix

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-inst… (read more)

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-installed this app, but nothing has helped. Not sure what else to do. Any suggestions would be helpful. Thank you in advance.

Asked by sjsutherland89 9 months ago

Last reply by pauls.filter 9 months ago

  • Archived

Unable to play video on Netflix and HBO Max due to Widevine plugin problem.

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's cau… (read more)

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's causing me to not watching a show or movie? Or it's a crash that can be fixed?

What can I do? Or what can be done?

Asked by waold957 9 months ago

Last reply by pauls.filter 9 months ago

  • Archived

WidevineCdm plugin crash

Last week (14 April 2021) I was able to watch videos on netflix and hulu. This week (21 April 2021), however, a yellow bar appears across the top of the page, saying, on … (read more)

Last week (14 April 2021) I was able to watch videos on netflix and hulu. This week (21 April 2021), however, a yellow bar appears across the top of the page, saying, on the left-hand side: "The WidevineCdm plugin has crashed Learn more...", and, on the right-hand side, "[Reload page] [Submit a crash report]". Repeated submissions of crash reports, as well as repeated reloading of the page, results in exactly the same: same yellow bar, same inability to watch videos. Likewise, clicking on "Learn more" merely results in the widevine.com page, which states that the company does not service end-users. In addition, last week (14 April 2021), I purchased a video on youtube, and watched part of it. This week (21 April 2021), wanting to watch the rest of the video, all I encounter is: "Your browser can't play this video. Learn more." Clicking on "Learn more" yields "Your browser is up to date. You can use YouTube's latest features!" Repeat ad nauseam. So, it seems that, even though my browser is up-to-date, I am still unable to watch videos on either youtube, hulu, or netflix.

Asked by maikstrik 9 months ago

Last reply by HenricuzHotmail 9 months ago

  • Archived

Widevine CDM Keeps crashing

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashi… (read more)

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashing. I reload the page (as it suggests) and it still wont work. I refreshed Firefox and that didn't work. I also tried to chat with Widevine but their page said "Widevine is a technology provider and we do not provide support to end users. Please contact your application or service provider for support on your particular issue."

Does anyone know what I can do to solve this problem? I really appreciate your help!

I'm on a Mac and the version Im using is 10.9.5. My firefox browser is 78.10.0esr (64 bit).

Asked by karely_moncada 9 months ago

Last reply by pauls.filter 9 months ago

  • Archived

Amazon Music Crashing: Widevinecdm?

Amazon Music suddenly won't play/started crashing. A yellow bar comes up on top of the screen saying The Widevinecdm has crashed. It was running fine until yesterday and … (read more)

Amazon Music suddenly won't play/started crashing. A yellow bar comes up on top of the screen saying The Widevinecdm has crashed. It was running fine until yesterday and I can't think of any changes I've made. Or did I update Firefox, it's so automatic I don't remember. I'm running OS 10.9.5 on an older Macbook Pro with Firefox 78.10. Thanks.

Asked by sabatia7 9 months ago

Last reply by HenricuzHotmail 9 months ago

  • Archived

widevinecdm

Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I … (read more)

Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I go to ¨about firefox¨ it says, it´s updated but under it it says ¨you are currently on the esr update channel¨. What does that mean?

Asked by erum.majeed93 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox Update Killed Netflix/Prime streaming. Please help work around it?

I am sure if you've opened this thread, you are already familiar with the issue: Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know … (read more)

I am sure if you've opened this thread, you are already familiar with the issue: Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know you had crashes and you can't watch anything.

It appears to be a known bug, however for a long time now, no fixes.

Please help?

Asked by mrsfloyd 9 months ago

Last reply by cor-el 9 months ago