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  • Archived

had to close firefox to fix printer issue- now can't retrieve project i was working on- can u help me?

It all started when I wanted to print a recipe for dinner from my laptop to our lexmark wireless printer. i was able to print it but it was faint b/c "low on black ink'"… (read more)

It all started when I wanted to print a recipe for dinner from my laptop to our lexmark wireless printer. i was able to print it but it was faint b/c "low on black ink'" was the reason ... new ink cartridge was installed - but "low on black ink" popped up. So hubby put in new ink cartridge but "low on black ink" showed up again. he restarted/cleaned the printer. still same message. he called lexmark "customer service" and hubby followed their directions for 4 hours. then i was told to quit firefox - i had many pages open b/c of our home remodel project so that i could show our contractor what i wanted. i was in the final stages of putting links in a folder when i was told to quit firefox. how do i retrieve those links. there's no history to restore.

Asked by Peggy1983 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Tabs that were open on laptop currently show "New Tab" but have no option to restore previous session. How can I regain access to information in tabs?

How do I regain access to previous tabs that are now showing "New Tabs" with no address in bar. I tried to regain access with going into history and "Restore Previous ses… (read more)

How do I regain access to previous tabs that are now showing "New Tabs" with no address in bar. I tried to regain access with going into history and "Restore Previous session" But that option is greyed out. No option to select that. I currently have several tabs open with this issue. Trying to regain access without loosing information. I currently am using a Mac Book Pro. Any help is appreciated. Thanks.

Asked by TonyFirefox3 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How can I get Firefox to load pages that open in new tabs?

I've been having trouble getting content to load for pages/links that open from a site into a new tab. I've encountered this issue using the TurboTax.com, MT.gov, and Uhe… (read more)

I've been having trouble getting content to load for pages/links that open from a site into a new tab. I've encountered this issue using the TurboTax.com, MT.gov, and Uheaa.org sites, and have been able to get the pages to load using Safari, so I feel it's a problem with my Firefox settings. I've tried entering in the site addresses in the Allow pop-ups option in Firefox preferences (even restarting FF and re-trying after), but the problem persists. Please advise.

Asked by r3db3ard 7 years ago

Last reply by cor-el 7 years ago

  • Archived

1 Click Video Download site appears every time I open Firefox

This website pops up all by itself every time I open Firefox: http://www.clickvideodownload.com/getting_started.php?od=13-12-15&cd=14-12-15&rid=861ef38c8271909 I … (read more)

This website pops up all by itself every time I open Firefox: http://www.clickvideodownload.com/getting_started.php?od=13-12-15&cd=14-12-15&rid=861ef38c8271909

I always close it without following its prompt to download their software. Can I block this site from my computer?

Asked by donnadetroit 4 years ago

Last reply by sdsoft 4 years ago

  • Archived

got this banner on my browser claiming to be firefox "improve browser privacy protection" is it genuine

Browsing a site a banner with firefox type logo covered middle of the page saying "improve browser privacy protection" and wanted me to click through. Surely Firefox upd… (read more)

Browsing a site a banner with firefox type logo covered middle of the page saying "improve browser privacy protection" and wanted me to click through. Surely Firefox updates automatically so is this a scam ?

Asked by 1Martin 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

My tabs are gone when I reset firefox

Hi, I have a Macbook Pro (OS X). When using Firefox I got a message saying it was running slow and it recommended me to "Reset Firefox", but promised that all my tabs (I … (read more)

Hi,

I have a Macbook Pro (OS X). When using Firefox I got a message saying it was running slow and it recommended me to "Reset Firefox", but promised that all my tabs (I have a lot of tabs open with important things) was gonna be saved and transfered.

After I reset firefox it updated into version 48.0.2 . My tabs are now gone. I googeled and found a troubleshooting guide telling me to copy/paste the old "profile", that Firefox saved with my previous settings/tabs etc on my desktop into the new profile folder to recover my old things (i was hoping for my tabs).

Unfortunatly, my tabs doesnt show up after dong so, even though I have now recovered my history, bookmarks etc.

What can I do to recover all those important tabs i had?

Would really appreciat the help!

Thanks in advance,

Best, Julius

Asked by julius_g 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

I can't get Genio out of my firefox browser! Please help!

I have done everything I can and followed every instruction to remove genio from my computer and it still takes over the search engine in my firefox. How can I get it ou… (read more)

I have done everything I can and followed every instruction to remove genio from my computer and it still takes over the search engine in my firefox. How can I get it out of my system completely? I am so frustrated!

Asked by Msmorae 5 years ago

Last reply by CoryMH 5 years ago

  • Archived

There are pictures under "Beth Cuje" that are not mine. How can I get rid of them?

https://search.yahoo.com/yhs/search?p=bethcuje&ei=UTF-8&hspart=mozilla&hsimp=yhs-003 Here is an example of a photo that is included under "Beth Cuje Pictures.… (read more)

https://search.yahoo.com/yhs/search?p=bethcuje&ei=UTF-8&hspart=mozilla&hsimp=yhs-003 Here is an example of a photo that is included under "Beth Cuje Pictures." There are others also, but this one is offensive. How do I get rid of it?

Asked by Bethcuje 5 years ago

Last reply by philipp 5 years ago

  • Archived

"Show my windows and tabs from last time" is not an available option on the "preferences / general / when Firefox starts" menu.

Running Firefox 39.0.3 on Mac OS 10.7.5 "Show my windows......" shows on the pull down menu from "When Firefox Starts", However, I cannot select it. I want to maintain … (read more)

Running Firefox 39.0.3 on Mac OS 10.7.5 "Show my windows......" shows on the pull down menu from "When Firefox Starts", However, I cannot select it.

I want to maintain my own home page, and all the tabs from my previous session. How do I do that?

Asked by rbmp 4 years ago

Last reply by cor-el 4 years ago