Firefox Support Forum

When attempting to type text in a browser, two things happen, simultaneously when I hit the space bar, it wont allow me to actually ad a space and secondly it places a rectangular box on the screen. I have tried to reset defaults but nothing seems to eliminate the issue.

I am trying to use a CAC/PIV reader to authenticate and access a Microsoft OWA site. This process works fine on both Chrome and Safari but I'd prefer to use Firefox. So far, I've installed and loaded the Keychain-PKCS11 library and restarted the browser. When I start the browser--before trying to go to any page--I get this error:

"Please authenticate to the token “[TOKEN NAME REDACTED]”. How to do so depends on the token (for example, using a fingerprint reader or entering a code with a keypad)."

When I go to the log-in page and select the "login with CAC" option, Firefox returns a certificate-not-found error.

Hey all,

I have 4 devices connected to Firefox Sync.

1. Mac deskop
2. Mac laptop
3. iPhone
4. iPad

It appears that the sync will sync extensions between the deskop and laptop ok, but not tabs. Both computers can see synced tabs from the mobile devices but not from each other.

I have logged out and in, turned on sync and off and on again, changed device names just to see if that refreshed things, removed them from the logged in list to kick them out and then logged in again, changed the tick boxes for sync items and yet tabs will not sync.

When I look under History > Synced Tabs I see the two mobile devices and their tabs but I don't even see the other Mac listed, let alone its tabs.

Help appreciated.

When I'm working in Google Docs, the keyboard shortcut Shift + Command + 7 creates a numbered list. However, when I try to do this in Firefox, it overrides the Google Doc command and automatically opens the "Help" tab for the search engine. Is there a way to disable the "Help" tab's keyboard shortcut so that I can use shift + command + 7 to make numbered lists in Google Docs?

ever since i got firefox whenever i play a video, sometimes green rectangles pop up instead of pixels and the only way to fix it is to make the quality so low i can barely even see it anymore.

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China (i.e google, the Guardian) I get a "Did Not Connect: Potential Security Issue" message. I can access everything with a VPN active I also got this for Microsoft Edge but the problem resolved by clearing cookies (didn't work for firefox) How can I fix this

hi, I really trust Mozilla with my privacy needs. Are there any updates on digital wallets for e-commerce payments that I can use with the browser? The only way right now is for me to either use Apple or Chrome for my wallet, and i want to detach from those accounts!

Windvine Content Description Module updated - problem fixed. I had alternately disabled both Windvine and OpenH264 Video Codex, closed and restarted FireFox with no success. This AM, I updated Windvine, closed and reopened FireFox. Amazon Prime video now works very well. Thanks for your trouble shooting tips ! OS Monterey 12.7 FireFox 118.0.2 PS: FF Tab Manager has returned speedy browsing. Horray !

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove these bookmarks one at a time? And how do I prevent this from happening again?

Thank you, Harry

Everything started when I was fed up with ads on youtube. I purchased ad blocks. Then I had troubles with ad blocks. Ad blocks keeps breaking down. It will work for a few weeks then cracking. This went on for a long time until finally they said I had an old version, that I have to download the current version and they sent me a link. I tried it and then the link said I have to choose a paying option. I knew that's not a special link. They just sent me the same link for buying a new adblocks. I subscribed a 5 year program. And their service didn't even last a year.

In the mean time google keep flashing the ad of subscribing to youtube with a prime service.

But I started to download Firefox. I had a terrible time downloading it. I failed a couple of times. I finally managed to download and install Firefox. In the mean time the suspicion about google is messing around with my account started.

I haven't been happy with google for a long time, ever since they started to monitor people's comments on youtube. So after I deleted my videos and then I went into troubles of making comments on youtube. Finally I succeeded changing the code they gave me to a name I can remember. In the mean time they discontinued my account. All kind of things happening to me. I finally shrugged them off as a matter of miscommunication. But the flashing ads became a flashing warnings, something like you must choose google or discontinue adblocks. Then I started searching if there's a battle between google and adblocks. Finally firefox came through, and I was still troubled by annoying ads. Finally I got so mad, I just deleted adblocks completely out of my computer. And somehow I found firefox has an option I can turn on to block the ads. Ever since then I was enjoying watching youtube again. And google's warning became more frequent and I just close the window without choosing any options.

All through this period, I ran into troubles with my computer on and off. I keep telling myself it's because my grandson is playing with my computer. But I cannot help thinking things are really getting out of hand. I need some help.

My grandson finally getting used to using my daughter's computer. I really shouldn't have that much trouble any longer. This morning when the stock market started trading. My Robinhood page didn't update and showing the durrent stock prices. It went on for a while. I googled if the market is on holiday. It's not a holiday. Then I tried to refresh the page, and nothing works. I finally deleted the page and started a new page. Then it worked. This went on for about an hour. It seriously disturbed me a great deal. I chatted with Robinhood, and they said they didn't have any trouble with their internet. I know it's time to ask help from Firefox. It's google messing up with my account. Can anyone tell me otherwise? Please help.

when updating to latest firefox browser, all my tabs are gone. "Restore tabs" is not appearing as an option.

1 - any troubleshooting tips? 2 - does this happen everytime when updating firefox?

I use firefox on my mac to connect to the webgui on proxmox and casaos. Up until the recent update everything works great. Now, however, all I get is a blank screen with no activity. The same bookmark works great in safari and brave browser. I tried deleting the cache and reloading everything as well as the certs related to the websites. I even deleted firefox and reloaded and got the same behavior.

Doesnt happen with firefox on my linux or windows machines, only the macos. Doesnt happen on other browsers but I would like to keep using firefox.

I have this invasive purple Firefox icon that state that "firefox is capturing your screen". I hate it because it looks suspicious. I need it disabled and completely off. Otherwise, I have to get firfox uninstalled from my computer. I can't have something that I don't have control over. unacceptable.

How can I see what cookies have been installed? In "Privacy & Security" | "Cookies and Site Data" I can see the web sites that downloaded cookies and how many, but not what they are.

Hello. I was having issues with my open tabs in FF crashing in the past 24 hours. I had to restart FF this morning to get the problem to stop.

To my dismay, it appears that all of my Onetab data saved over the past year was wiped out in the process. I'm a writer, and I save these links for article research, and would like to recover as many as possible.

Any assistance would be appreciated! I use Idrive for backup, and would need to know the directory pathway if they were to help me to recover this data (if that's even possible).

Thanks in advance! Claudia

My Firefox (just updated to latest version) will not show videos from Ring.com. This has been going on for over a month and spans several version releases. However, I can get other browsers (Safari, Chrome, Vivaldi) to view the videos. (I am using a Mac, latest operating system.) I have just been trying to view a video from my Ring account for the last 10 minutes and it will not load and show.

Can you help?