Firefox Community Forum

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

How can I block Google and other sites from knowing everything I do on Foxfire? Every time I visit anything that has membership Google is there asking to sign me in. I thought Foxfire was supposed to be somewhat private. Thanks!, Mark

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

• A screenshot of the memory usage in Activity Monitor when Firefox is running.
• A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The problem is that no comments at all show up when viewed in Firefox, I have to switch to Safari just to read and engage with the comment forum. Why is this happening? Any ideas? Thanks.

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Hi. While clearing my browser history the other night some of my bookmarks also got deleted. I understand once browser history is deleted it cannot be recovered, but is there any way a deleted bookmark can be recovered?

Firefox occasionally stalls during a page load or refresh. A quit/start sequence of Firefox resolves the stall without further action. Is there a key sequence that invokes a restart: Firefox 140.0.2 (aarch64), MacOS 15.5 (24F74)

Hi,

There is no customization panel under settings/home. can you please tell me where can i find the customization panel? I want to reset the wallpaper to default.

None of my streaming networks Peacock and Netflix wont work on Firefox anymore. We get errors saying our Browser is no longer supported. When checking, there is no new update for Firefox.

all bookmarks have disappeared along with my passwords. how do I get them back? previous answers haven't helped. before that, I would have trouble playing video and audio together, if I turned the audio off the video would work then when I turned the audio back on the video stopped. I am about ready to delete Firefox and use another browser.

I regularly use a website which intercepts command-option-up and command-option-down for its own navigation. This is a central part of my workflow with this website, and without it it becomes completely unusable.

After updating to Firefox 140.0.4, these shortcuts are now used by the browser to switch tabs. I have not found any way to configure this. Am I missing some obscure way to do this or is this just impossible?

I imagine this change was made to support vertical tabs, but I'm not using those, so the command-option-left and command-option-right shortcuts make more sense for my horizontal setup. (I don't use those shortcuts either, though- I use ctrl-tab and ctrl-shift-tab!)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.