Firefox Community Forum

I keep getting this message when I try to sign in on Firefox. Chrome let's me sign on but i much prefer Firefox. Any suggestion? {

 "callId": "019af035f2b87df29b68e1abfcc65288",
 "errorCode": 403005,
 "errorDetails": "Unauthorized user",
 "errorMessage": "Unauthorized user",
 "apiVersion": 2,
 "statusCode": 403,
 "statusReason": "Forbidden",
 "time": "2025-12-05T20:30:58.752Z"

}

I have lots of bookmarks saved and when I start typing the name of one I'd like it to appear first not after a lot of suggestions that I may or may not find useful.

Why is this not a simple option?

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

How can I block Google and other sites from knowing everything I do on Foxfire? Every time I visit anything that has membership Google is there asking to sign me in. I thought Foxfire was supposed to be somewhat private. Thanks!, Mark

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

• A screenshot of the memory usage in Activity Monitor when Firefox is running.
• A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

I have the latest version of Firefox on my Mac with macOS Tahoe latest version.

I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” to an unusable size.

I tried to reload but, this makes no difference. The only solution is to open a new Firefox web page.

I went to the community support page and typed in the problem.

I then tried “Share Data” > this opened a new page.

I then discovered that my input on… https://support.mozilla.org/en-US/questions/new/firefox/form ...had been erased. I had to start again.

Firefox is generally my favourite secure browser, but this issue needs to be fixed.

Thanks AJ

Hello,

I am in a situation where I am a student at the university of Gothenburg. At the university the students have their own spaces at a cyberspace cloud storage facility. The place is called Canvas. In Canvas the students subject are lined up and information about each subject is also stored and other features about the students education. The place is only about university information and education. Yesterday, I tried to log in to my account into Canvas at the university of gothenburg, at Handelshögskolan on my computer. It was not a success. I tried to use the regular webbrowser for Apple, Safari, but it was not a problem there and I was able to login. I was also able to login to my account on my cellphone, which is logged in via an application downloaded from Appstore.

I do not wish to use Safari because it is not purposeful in the usage in the direction via education that i am looking to achieve.

How can you help me solve this please?

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close firefox. I have no problem signing in with a different browser (Safari).