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sign in did not accept 6 digit code

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me I'm also having trouble with the browser: when I left my desk this morning … (read more)

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me

I'm also having trouble with the browser: when I left my desk this morning for a 1/2 hour and came back, the history showed places I had not visited nor would I. Have you seen that before? Nancy

Asked by nancy68 1 year ago

Last reply by cor-el 1 year ago

can't log in after changing password

hi, i recently changed my firefox sync password and primary email. no problems here. everything went smoothly. then went away on a little holiday. when i got back, the b… (read more)

hi,

i recently changed my firefox sync password and primary email. no problems here. everything went smoothly. then went away on a little holiday. when i got back, the browser didn't accept my password. thinking 6 days of sun and heat must've melted down my memory cells, i reset it. unproblematic process. received email notifications about the update. but the same thing happened again. i very slowly and carefully typed the password several times, copy&pasted it, just in case, then reset it once more, just in case. then restarted firefox. then deleted and downloaded it again. still doesn't work.

i can log into mozilla acounts with the new password, so the issue with the browser.

please help! i have years of stuff saved on that account - it would be really tragic to lose it.

thank you already.

(also, i don't have 2FA set-up)

Asked by ninika 4 months ago

Last reply by ninika 3 months ago

Time has not updated since daylight savings

Firefox on Mac shows the wrong time. I have followed every support thread I have found so far - checked that the problem is Firefox and not the websites in question, chec… (read more)

Firefox on Mac shows the wrong time. I have followed every support thread I have found so far - checked that the problem is Firefox and not the websites in question, checked that the time via Firefox's console is wrong, checked that resistFingerprint is false, trashed cookies and preferences, booted in Troubleshoot Mode, altered system settings. Nothing has worked. The time has been accurate until a few weeks ago when daylight savings time started.

Asked by tenshirei 4 months ago

Last reply by zeroknight 4 months ago

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Site recovered ... but I still cannot access them? HELP!

https://www.nhlottery.com Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent… (read more)

https://www.nhlottery.com

Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent, etc. However, as of today, staff have reported it is up and running with no risk.

I have an account that I am unable to access due to browsers reporting security issues. I don't know what to do? Im sooooooo not a techie, but I can follow directions. Help! ST

Asked by Terzakis & Associates 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

2 windows always open when clicking on a website link

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywh… (read more)

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywhere why that issue keeps popping up because I've used firefox nightly and haven't had that issue at all. Any help would be appreciated!

Asked by zen_god87 1 year ago

Last reply by cor-el 1 year ago

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"Shadow" Icon?

Hello, I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I a… (read more)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

Asked by firefox1749 1 year ago

Last reply by cor-el 1 year ago

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Can't open a PDF in Firefox on Mac

Recently I am unable to open PDFs in Firefox, but no problem with other browsers such as Chrome. I have not changed anything and the other posts about this problem did no… (read more)

Recently I am unable to open PDFs in Firefox, but no problem with other browsers such as Chrome. I have not changed anything and the other posts about this problem did not provide a solution for my system. Photo attached shows the blank screen I'm given when clicking on a PDF.

Asked by jessicastokey 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

passwords disappeared

moving from pc to mac. all is going great. download and install firefox. sign in and sync. all good. start cleaning up old passwords (no more microsoft email i never… (read more)

moving from pc to mac. all is going great. download and install firefox. sign in and sync. all good. start cleaning up old passwords (no more microsoft email i never used, etc.). then i see a yellow triangle on my icon in the address bar. click. says i'm not logged in. hm. so i log back in.

and all my passwords are gone except for the brand new firefox password i just created. that's it.

thank goodness i had the pc open and was able to immediately make html and csv copies of bookmarks & passwords from it, but firefox had the yellow triangle again. wasn't going to log in that time and lose everything.

my question is this: there is ZERO information on how to import the .csv file into firefox. i can't figure it out. please don't put the same link i've followed five times already before seeing what it looks like now. it's worthless.

so. how do i get my 132 passwords back?

thank you.

Asked by T R E N T R E K E R 1 year ago

Last reply by T R E N T R E K E R 1 year ago

  • Archived

Login pop up box not working in 103.0.2 (Mac)

https://www.puzzle-nonograms.com/ There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it j… (read more)

https://www.puzzle-nonograms.com/

There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it just sits there. This is obviously something introduced in the new version so any help would be appreciated. Thank you

Asked by stuartgreaves 1 year ago

Last reply by stuartgreaves 1 year ago

  • Archived

YouTube videos constantly showing loading circle and not playing.

Thanks Mozilla for great browser. I ONLY use Firefox nothing else. The question in the subject field was posted 7 years ago. I am still having this problem in version 1… (read more)

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

Asked by JEP 1 year ago

Last reply by ukskys.com 1 year ago