Firefox Community Forum

When I enter a company name into search this message appears:

Secure Connection Failed

An error occurred during a connection to vanilla-search.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thanks

I have some names that pop up in an autofill dropdown when trying to input names. Some of them are misspelled and some are obsolete. How do i delete these? I've looked in Privacy and Settings and they are NOT present under "Addresses and more". Those are complete addresses with names. The ones i'm referring to are just names that pop up in an autofill drop down. These are names that i can't seem to find anywhere in Settings.

I came across another thread here that said try highlighting the name and Shift+Fn+Delete. This does not work

Thanks in advance.

Before the update, I could use "cmd+shift+[number]" to open a new container tab. Now, nothing works. "cmd+t" opens a tab with "no container", which is completely different.

I already tried going to "about:keyboard", but opening a new container tab isn't even listed as an option.

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to do so. That worked, which verifies I had the correct password to begin with.

I then updated the browser to the latest version. When I type in the new password on startup of Firefox it works fine to reopen all the old tabs.

However when I go to look at any of the saved website passwords, the problem reoccurs again. I type in the new password but the box shakes, refusing it.

How can it be that the primary password lets me in fine when starting up Firefox, yet I get the shaking login box when I try to look at any saved website passwords? Surely if the primary password works for one it should work for the other?

Thank you, Shane

Hello, I have a few rows of website icons on my home screen for quick access to my most used sites. The rows were always spread across the screen so that the icons were a convenient size, and the text (i.e. labels) under the icons were complete and readable ... until yesterday. Now the icons are pushed together into a smaller area of the screen. Not only are the icons small, but the labels under many of them are truncated in order to fit into the smaller space. I did not make any changes to my settings so I don't know how or why this has happened. I am hoping that there is a way to restore the home page to its former state. Does anyone have a solution? Thanks for any help!

I have two profiles, one for work and one for my personal in the same account. I need to sync both of my profiles but do not want the information in the two profiles mixed together. I need to sync the information as I have a desktop and a laptop that I use for work, and mobile devices and another laptop for personal matters. If I am on work travel and need to access my personal profile on my laptop (because schlepping two machines is silly!), I want to switch my profile to the personal one. then when I am done I want to switch back to the work profile. How can I do this and is firefox set up to do this?

At some point I thought it would be a good idea to save my password for Amex and wells fargo so that I didn't have to enter it every time. When I go to their websites from firefox, they automatically populate at the sign in screen. How do I erase that ?

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when using Firefox browser that the time stamp on email in incorrect. It is a Firefox issue and happened during the most recent upgrade 5/12/26.

I updated Firefox a few minutes ago and closed everything to let it finish. When I reopened it, all my bookmarks were gone. I checked the restore option in the Bookmarks menu, but only today's date was available, and clicking it did nothing. I found the bookmarkbackups folder in my profile directory, but there's only one file—859 bytes, which is basically empty. I'm signed into a Firefox account now, but my bookmarks aren't syncing from the server, which suggests they were never synced. Is there any way to recover them, or are they just gone?

I have floccus extension installed to sync my bookmarks to my WebDAV server located in private network. The floccus bookmark sync is successful when the build-in VPN is turned off, but it reported NetworkError when the build-in VPN is turned on.

I am getting pop up after pop up using Firefox even though the pop up blocker is on. I am afraid that I need to use a different browser even though I have used Firefox for lots of years. I was especially annoyed that on more than one occasion a pop up happened when I was trying to get on my bank website. The pop up stated that access to my bank account had been blocked and I needed to call a phone number to have it unblocked.