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Google account access/verification or MacOS Passkey causes Firefox to freeze

I've seen similar reports of this in the past. But I believe my case is different. I had to reset a password tonight, requiring me to re-login to the account in Firefox… (read more)

I've seen similar reports of this in the past. But I believe my case is different.

I had to reset a password tonight, requiring me to re-login to the account in Firefox. But, the tab/window would just freeze. I don't see anything immediately being blocked (ie: any DNS filter etc).

But, I CAN get it to work in Debugging mode, which suggests either there is an extension that is blocking it, or something else (some variable that is otherwise active in regular running Firefox). I just don't know which.

Has anyone else reported this and what might be the issue? I suspect uBlockOrigin (one), which I do use. But the other extensions I use are just for Youtube, IG, etc.

Thanks!

Asked by Forrest 1 month ago

  • Archived

GIFs "saving as" webp only

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired … (read more)

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?

Asked by Toni Serofin 1 year ago

Last reply by Toni Serofin 1 year ago

Page not loading correctly

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configurat… (read more)

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configuration page so I have to use Safari for that, but today it happened with my bank website. Please see the car website screen shots attached. Thanks Joseph

Asked by *JPS* 4 months ago

Last reply by *JPS* 4 months ago

  • Archived

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (read more)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 1 year ago

Last reply by cor-el 1 year ago

Lost bookmarks and data

I've lost my bookmarks after Firefox restarted after computer crash today. The bookmarks library is empty, and I could not find another profile. I could not find "Old Fi… (read more)

I've lost my bookmarks after Firefox restarted after computer crash today. The bookmarks library is empty, and I could not find another profile. I could not find "Old Firefox Date" on my desktop.

I'm on a Macbook Air, Apple M2, Sequoia 15.3.1

Asked by karenyengel 1 month ago

Firefox storage issues

2026Feb24 Dear Mozilla, I use Firefox as my primary web browser. I am constantly having to Force Quit Firefox in order to free up storage. Please work on making Firefox h… (read more)

2026Feb24

Dear Mozilla,

I use Firefox as my primary web browser.

I am constantly having to Force Quit Firefox in order to free up storage.

Please work on making Firefox handle storage better.

Asked by 2tptwv8nh9 2 weeks ago

  • Solved

Cannot connect

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a r… (read more)

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I am able to access the site using another browser, so there cannot be a problem with the site itself. This situation has only existed since Firefox did an update. So, the problem must lie with Firefox. If it is not fixed, then I fear that I will have to discontinue using Firefox as my online browser. Please have someone from technical support contact me. [edited email from community support forum]

Asked by dahibulger 1 month ago

Answered by jonzn4SUSE 1 month ago

DID MY 19000 BOOKMARKS REACH A LIMIT=ACC'T SYNC NOT WORKING

I have 4 macbooks and iphone w. about 10000-19000 bookmarks. Last n. I noticed what I bookmarked on 1 machine wouldn't show on another. A pop up said "your profile has r… (read more)

I have 4 macbooks and iphone w. about 10000-19000 bookmarks. Last n. I noticed what I bookmarked on 1 machine wouldn't show on another. A pop up said "your profile has reached a limit. A device can have ony one identity..make another (sic)...." I did that, and found the bookmarks from "classic" profile, WHICH I'VE HAD ABOUT 20 YEARS, weren't imported. I uninstalled, reinstalled Firefox, managed to get the bookmarks back via a desktop folder I'd made, thank god! It didn't restore the 50 passwords, and still won't accept the previous password..which is another can of worms-it actually won't let me change my p/w w.o "you may lose your personal bookkmarks passwords etc!:" Even the 32 digit code (which I had saved) is not working...and it doesn't let you get another one unless you have a p/w!!!! Is this sounding a vicious circle....I am going to not use sync or another profile, b'c I'd rather keep my personal data (bookmarks) and rightnow, I was able to 'restore' to the original profile!!

Asked by yuppiemobile69 2 months ago

HELP: EVERY TIME I OPEN FF, IT'FORGETS P/W' HAD ONE FF ICON.IN MAC DOCK TOTALLIING 3 (CA'N'T TELETE PROFILES!)

I HAVE NOTICED ON START UP, MY ACCOUNT NAE HAS A YELLOW FLAG TOP RIGHT PROFILES, AND A WHITE FLOWER. MY BOOKMARKS DISAPPEAR UNTIL I PICK A PROFILE AND ALL THREE SHOW UP … (read more)

I HAVE NOTICED ON START UP, MY ACCOUNT NAE HAS A YELLOW FLAG TOP RIGHT PROFILES, AND A WHITE FLOWER. MY BOOKMARKS DISAPPEAR UNTIL I PICK A PROFILE AND ALL THREE SHOW UP AT SME. TIM ON MAC DOCK!!!! I TRIED TO DELETE THE EXTRA PROFILEES 9"TEST 1, TEST 2, AND MAC 13) BUT IT WON'T LET ME AND IT MAKES MY BOOKMARKS DISAPPEAR AND SIGN IN YET AGAIN!! HOW DO I GET RID OF THESE EXTRA PROFILES, WHEN THEY WON'T DELETE UNDER "TRIPLE LINES IN TOP RIGHT SCREEN/CLICK ON PROFILE/MANAGE PROFILES/.pictture icons appear of ea. look like large flowers....I press delete on any of them and I get a black screen (removes me fom even the correct profilee I was using)!!!!

Asked by Olivia is goddess 2 months ago

Captcha for "unusual traffic" for Google Searches

Every few Google searches, I get an unsual traffic message with a captcha to prove I'm human. This only happens with Google searches and I don't have the same issue on Ch… (read more)

Every few Google searches, I get an unsual traffic message with a captcha to prove I'm human. This only happens with Google searches and I don't have the same issue on Chrome or Safari (I'm on a Mac). This only began about two months ago.

It's driving me nuts. I love so many things about Firefox, but this has been going on for months, and I'm about to give up. I found some "solutions" about privacy settings, but none of them have worked so far. I have changed IpV6 settings, privacy settings in about:config, and proxy settings in Firefox. Nothing has stopped it.

This only happens when I search on Google. It seems clear to me that Google and Firefox are not playing well together.

Is anybody else still experiencing this? Has anyone found a solution other than what I've noted above?

Asked by modwild 2 months ago

  • Archived

Refreshing Firefox

I have been asked to "refresh my browser". I look this up on Firefox and there is no simple answer, lots of technical talk, but nothing simple.I know this is a simple tas… (read more)

I have been asked to "refresh my browser". I look this up on Firefox and there is no simple answer, lots of technical talk, but nothing simple.I know this is a simple task. do I just close Firefox and reopen it?

Asked by rayduff 1 year ago

Last reply by cor-el 1 year ago

Multiple issues with latest Firefox 147.0.4 on macos Tahoe version 26.3

Hello, since your I have donwloaded your latest Firefox update I have multiple issues with Firefox 147.0.4 on macos Tahoe version 26.3 If you google "using firefox on mac… (read more)

Hello, since your I have donwloaded your latest Firefox update I have multiple issues with Firefox 147.0.4 on macos Tahoe version 26.3

If you google "using firefox on mac os tahoe 26.3" you will see that I am not alone.

I have been using Firefox for many years, and do not understand why newer Firefox versions are not fully tested before being released on the "market".

You are not alone; Google has also the same problem on macos Tahoe version 26.3. Might be good to contact Apple to solve this issue,before a domino effect!

Cordially

Michael

Asked by micheluk63 2 weeks ago

using Firefox somehow my bookmarks have been erased

I am technically challenged in my 80s. I have always used Firefax bookmarks. Somehow I can not pull them up today. It seems they have been erased. I have an apple com… (read more)

I am technically challenged in my 80s. I have always used Firefax bookmarks. Somehow I can not pull them up today. It seems they have been erased. I have an apple computer.

Asked by judyaconard 2 months ago

After updating Firefox to 148.0 on my M4 MacMini Sequoia 15.7.4, using an Admin account/desktop, the helper tool popup requests admin credentials on a non admin desktop!?!?

Currently the Helper tool blocks my use of firefox on nonAdmin desktops, and in doing so, looks like a spoofing scam popup seeking my password. After updating Firefox to… (read more)

Currently the Helper tool blocks my use of firefox on nonAdmin desktops, and in doing so, looks like a spoofing scam popup seeking my password. After updating Firefox to 148.0 on my M4 MacMini Sequoia 15.7.4, using an Admin account/desktop, on Firefox launch on a non admin desktop, the helper tool popup requests admin credentials !?!? As a 74yrOldNontechie Mac user since 1984, I thought that in the Mac world, when an Admin installs software on one desktop, that application then crosses all desktops used on that machine, ie if the software is really installed, even nonAdmin desktops should already have the Helper Tool. My internet facing desktops are never admins, hoping to deny Admin powers to any Internet attacks on my internet facing desktops, and my rarely used admin desktop goes on the net only for software download access/updates. How do I get Firefox to work on my NonAdmin desktops? Why does the firefox install NOT include the helper tool on nonAdmin desktops?

Asked by speedinput04 6 days ago