Firefox Support Forum

Hello Firefox Community,

I'm reaching out because I've encountered an issue while trying to install an add-on on Gmail, and I'm hoping someone here might be able to help me out. The issue happens with any add-on, but the one I wanted to install is (https://workspace.google.com/u/0/marketplace/app/todoist_for_gmail/815972520808)

When trying to install an add-on, I get directed through to give the add-on permissions and I get thrown to the following error 400 each time (see screenshots). I've already tried a few troubleshooting steps, such as clearing my browser cache and cookies, disabling other add-ons/extensions, and even restarting my browser, but unfortunately, none of these actions have resolved the issue.

I'm sure this problem is a more general issue with Firefox. I reached out go Google and they could not help and the installation was successful on Chrome. I also tried installing other add-ons and a similar problem occurs. If anyone else has experienced a similar problem or has any suggestions for troubleshooting steps I can try, I would greatly appreciate your insights.

Additionally, if there's any specific information or logs I should provide to help diagnose the issue further, please let me know, and I'll do my best to provide whatever is needed.

Thank you in advance for any assistance you can offer!

Best regards, Kamil

Trying to use a dapp - ape terminal- to connect metamask wallet. I have disable all other extensions. i have disabled and re enabled metamask but error "metamask not detected". The same dapp is able to connect with metamask on chrome. Not sure what is the problem with Firefox.

When browsing in Firefox and I'm trying to select buttons to click, Firefox often now shows me a menu instead of allowing me to click. I have to migrate away from the button elsewhere on the page a few times and then get back to the button. Sometimes that works. Sometimes it doesn't. Why is it doing this now?

The Command+M keyboard shortcut only minimizes Firefox one time after the initial boot of the system and stop working thereafter. Opening the Window menu in the top menu bar and then clicking minimize also fails to minimize Firefox. The only thing that works to minimize the Firefox window is clicking on the minimize bar on the top left of the window.

How do I get COMMAND + M to consistently minimize Firefox?

I love pocket but it is infuriating. I do something and a pocket page suddenly comes up with like 10 pictures and click links to articles. (And I don't know what I did to get this pocket page to come up. It happens when I do something online and I can't replicate it! It's always by accident. I google pocket and login but ti's not the same page with the same articles.) I see several articles I would like to read. I click on one and at least I can usually read that one, but then I go back and can't find the other articles I wanted to read and I cant get back to the same page displaying the articles. Now there are different articles! Today I clicked on one I wanted to read, was told to log in, which I did, then it took me to a pocket page which didn't have the article i wanted, and I cant find it. I also wanted to read another article and can't go back to find it either. This is infuriating! Can anyone help? And I doin't even know how to get back here to find your answer unless it goes to my email chaplaindon2000@gmail.com help!

I've been trying to reply to my previous question here: https://support.mozilla.org/en-US/que.../1440060, but my reply ends with an error - c attached. Therefore, I'm starting this new thread.

First, thank you for the answers. I have run into an issue and also have a follow-up question.

Follow up question: A while ago, I changed the autoplay settings in about:config, but I noticed they reverted to default. Do these settings reset with major browser updates? Or could it be that the settings' names changed, resulting in the default value being applied? Should I periodically check these values to ensure they haven't changed?

Issue: I updated the settings in about:config as mentioned in https://support.mozilla.org/en-US/questions/1440060 by cor-el. It appears to have stopped the autoplay of videos. However, after browsing Google News and Yahoo News articles for about 30 minutes, my browser crashes. This happens under the same usage pattern as before. The browser becomes unresponsive, and if I click on anything, I see the rainbow Apple spinning wheel. Eventually, I have to force quit the browser. See attached.

Thank you!

I use OnlyKey usb key as FIDO2 MFA with most of my accounts. On Firefox 123.0 on MacOS Sonoma 14.2.1 (23C71) however, I get presented with multiple pop ups to touch my usb key but the key expects only one input/touch and it fails when I touch it the second time. This was not the workflow that I used to use before and it still works fine on MacOS ventura with Firefox + protonmail.

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would like to report it to Firefox and I can't find how to do that either. Thank you

Despite reading support guides, Searches, nothing works. In the Firefox settings - make default provides pop up that does not action change when Firefox is selected. The reason for pursuing this ? clicking hyperlinks opens Safari on my iMac and not Firefox.

Safari is very slow to open, freezes anything else I'm doing and I simply want the links to open in Firefox. Are there any actual solutions that work? cheers

I keep getting prompted to use Firefox's suggested passwords — but now i have no idea where any of them are. Where do they live? How can I access them? If i'm not automatically prompted, I have no idea where they are or how to fill them in.

I've been using a third party window manager on iOS and have shortcuts assigned to resize and reposition windows. Recently I've noticed that the behavior for Firefox is significantly different and my initial guess is that something in Firefox is intercepting my shortcuts and resizing my windows instead allowing my window manager to handle it. For reference, the shortcuts I have for my third party window manager are listed below and result in different behavior when focused on Firefox compared to other applications:

• Position window left: `Cmd + Ctrl + H`
• Position window right: `Cmd + Ctrl + L`
• Position window center: `Cmd + Ctrl + M`

Is there a way to disable this?

Hello,

Safari has a menu option to "Close All Windows" (Command, alt W).

I am curious to know why Firefox doesn't.

The only way to close-all that I am aware of, is to quit Firefox and restart. Very frustrating!

There are sub-menu functions for individual tabs and such, but no simple way to clear the browser.

(I'm on Mac OS Sonoma)

Thanks

I blamed on Facebook last release when it started to interrupt comments and edits, either attempting to reload the page, or simply hitting "back" one or 2 pages, even when I am thinking and do not touch the keyboard. Then I discovered the same feature while edited a post in X. Different sites, the same behavior. So, I removed all Firefox related controls from the touch bar, and the problem disappeared. I am not sure, was it the result of upgrade to MacOS 14.3, or upgrade of Firefox to 122, or is something wrong with Macbook Pro hardware?

Hi,

This appears to be an ongoing issue with several community support pages now archived, but the problem still persists. This is after applying cor-el's workaround in https://support.mozilla.org/questions/1413716.

OS: MacOS 14.2.1 FF: 122.0

As suggested in the related instructions, I tried with both ^ (just the first datestamp shown consistenly) & * (datestamp appears shortly in first post, then disappears very quickly <1sec), with results shown respectiively.

Is this a Mozilla issue or FB trying to be funny...? If the former can we have a bug ref that can be followed. All I see from the community posts are questions being archived once the cor-el workaround has been added. This isnt a lot of use for those still effected...

I'm currently looking for a job, and I keep my windows separated by category, so I have one that is job search related, and the other that is more general. In my job search window, I have many tabs open for different job postings that I want to hang on to /keep track of. When I want to jump to one of these tabs, I open a new tab and type in whatever its title would be, and then when it pops up in my history I click the "Switch to tab" shortcut to get to it. I find it saves time as opposed to sifting through 50 tabs. In this case, I was trying to find a tab that was opened to a sales job posting, and I clicked switch to tab. However, it took me to a what I think is an entirely separate window, one that I didn't even have open previously, and my jobs window disappeared. I tried to reopen it in History, but it didn't show up. Does anyone know what might have happened here, and how I can recover that window?

On my MacBookAir (M2) audio on a lot of sites is out off sync (Imgur, X) but not on YouTube or streaming services (netflix and others). I restarted FF in save mode: no improvement. FF is up to date. OSX is up to date.

If I open a website in Safari there is no problem: audio/video perfectly in sync; gifs on Imgur.com for instance.

Not sure but on my MacBookPro (Intel) there was no such a problem.

Suggestions?