Firefox Support Forum

Whenever there's an update for Firefox (which is OFTEN), there's no notification or indication, the browser just... stops working. I use a Macbook running Big Sur.

I spent two hours this morning assuming that Google Docs was messing up or that my connection was bad, until I checked Firefox. Turns out that, once again, the browser update caused the browser to just stop functioning. This is far from the first time this has happened, and I'm really fed up.

I also hate this new thing where companies don't allow you to submit a support request, instead they want you to read through the help articles and post on the forums and do ANYTHING except contact them directly. I work in a customer support environment, so I know how dumb customers are, but making it impossible to contact you is not the solution.

Please help, I'm trying to see what actual DATE I went to the website, and/or the time. All Firefox history shows me is the order in which I went to the website. For example, if I got to History>Today> it just says that I went to supportdotmozilladotorg, not the date or time. Same if I go to "Last 7 days" - it's simply a list of the sites I've visited, not which day of the week I went to them. Any advice would be appreciated as this is somewhat urgent since I'm trying to report fraud from a website and need to show what date/time my activity was on there. Please help and thank you. I've attached a picture for reference.

Hi there, This is Akash. I am having difficulty logging in to my account for below website https://psiexams.com/TDLR After I click schedule exam/log in, it would not open the pop up window to enter the logging credentials and keep having circling dots. I could access the account using Safari browser. I unchecked the pop up blocker, but it did not help any. Please, help with this

Thank you, Akash

Outlook.com email client is displaying the text super teeny tiny in Firefox only. Anyone else having this problem or have a solve. It has nothing to do with the view>zoom size. Very frustrating because I do all my work in in Firefox and would hate to have to use another browser just to use email.

I like having cookies because I can stay logged into websites and it improves functionality. Unfortunately, during a tech support call awhile ago, they did something, and now my cookies seem to be disappearing once a month. I was just on Apple tech support for another issue, but they said they don't know anything about it. Is there something I can do through Firefox, or do I need to bug Apple again? It's possible that it was the Microsoft/Teams tech support. Any help or ideas would be appreciated. I want to keep my cookies.

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Help". It used to be that the latest window more or less stayed at the bottom and the others stayed in order so they were easy to find quickly. A recent upgrade made it so the windows are now alphabetized and constantly shuffling. Since they are alphabetized by the name in the page title, this often offers no clue as to what it is--like it might be alphabetized under like cart or home page or main or something general like that. Also, if you have different tabs in a window, that window might jump from the top to the middle if a different tab is last looked at. Bottom line: it is very difficult and non-intuitive to find a page when you have a lot of windows open--but it used to be easy. Is there a way to order the wondows the way you want them or go back to the chronological order of before? Seems like there must be a setting somewhere. Thanks so much for any help.

Just installed on iMac running Ventura 13.2.1. Web pages that are used repeatedly show jumbled text in important places. It's as though something has been encrypted but not un encrypted. Any ideas, before I have to go back to Chrome or Safari? Screenshot of example attached

When I scroll down on Instagram I almost always get an instability where scrolling keeps jumping back up. I can go down using the scroll bar on the side but the instability is still there and I miss posts and things jump around a lot.

Is this a known issue? Are there any tips for getting smooth scrolling on Instagram>

MacOS Ventura

Thanks, Greg

i can't find the name of the new cookie/tracker form moizilla i enabled last week, immediately going to utube (never logged ln to utube) it's obvious utube is no longer tailoring channels to my history. (but for years i've used firefox with its previous built in cookie/tracking enable. i also always have active Ghostery on full block).

i want to lower blocking for utube only, not remove because previous firefox before the "new" cooking/tracker utube did somehow store what type of channels to suggest. does utube use a cookie or a tracker to store channels to suggest? (note i do NOT login to utube, it's saving/storing my type of channels liked by other means than user account).

USA is nuts into fascism! of course americans don't want corporations recording our personal internet history then selling it to other corporations. to try to stop it citizens have to beg around mozilla, ghostery for complicated settings. even many of the help apps like ghostery r default to send them data, u have to hound around details in their preferences to disable them getting our history. citizens should have to be doing this to protect ourselves from corporations!

(ps. i upload my avatar, i see it on some pages, this page it's back to a B circle. i've uploaded successful 3 times yet it keeps disappearing).

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not rectify my problem i will start using Safari instead, had this problem now for sometime

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Hello, I have a set of passwords on Firefox mobile (iOS 16.3.1 and Mozilla Firefox 110.1 (28420)) that I am trying to sync with my desktop version of Firefox, however, none of the

The logs on desktop in "about:sync-log" show "error-sync-1679324467306.txt"

I believe I have tried absolutely everything there is to try in the help articles and forum here. Both devices are indeed signed into the same account.

Thanks for any assistance.

Here is the link to the logs: <iframe src="https://pastesite.org/view/embed/3134a0ba" style="border:none;width:100%"></iframe>

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but not showing up in the toolbar.

This is a Mac Studio, 2022.

I also have two other Macbook Pros. The extensions show up on my Firefox browsers there.

Thank you Polly

The one killer feature Safari on a Mac has that keeps me from fully embracing Firefox is its integration with Messages for two factor security codes sent via text. In Safari, you don't have to jump over to Messages to copy and comeback to paste the code into the field. A box drops down under the field you can click on to autofill the code right there on the webpage.

Does Firefox have this ability somewhere or are there plans to add it soon? I seem to have read that Apple allows third party apps to add this integration since Big Sur.

I have a new Macbook Air with OS ventura installed, two-finger trackpad scrolling is not working with Firefox. It works with Safari and other programs. I'd love to figure out the problem.

Thank you, Adam

Yahoo Mail will no longer allow me to get to their site without I put them in both Tracking Protection Exception and Cookie Exception. Is there a way to stop them from this? I'm on a Mac Mini (2018) Intel. I have my "Settings" in "Privacy & Security" set to - Custom: Cross-Site Tracking Cookies and Isolate other Cookies. I have had it set this way or similar with Yahoo Mail and all other sites for probably over 15 years.