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  • Archived

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After op… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How to disable autosave for bookmarks

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark . However, more often than not, a boo… (read more)

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark .

However, more often than not, a bookmark is being saved without me clicking the Save button .

My understanding is that it's a feature of sorts, but it's driving me bonkers, and I just can't remember what I need to do to not save a bookmark - hit esc. , click the star button again, use the keyboard shortcut, or whatever it is . Nor do I care to be frank, I really just want Firefox to not save a bookmark without confirmation , which I thought would be the main point of having the optional editor window .

Is there any way to disable autosave for bookmarks completely ? Sorry about the rant, it's just so unintuitive and annoying, and I'm tired of cleaning out my bookmark folders all the time ...

Asked by karlserer 1 year ago

Answered by TechHorse 1 year ago

  • Archived

Firefox Crashing on old iMac

Hi, I have an old mid 2011 iMac running on OS High Sierra 10.13.6. I have updated to the latest version, I restarted my computer, and Firefox crashes suddenly at least a… (read more)

Hi, I have an old mid 2011 iMac running on OS High Sierra 10.13.6. I have updated to the latest version, I restarted my computer, and Firefox crashes suddenly at least a couple of times a week, if not more. Is this a problem that can be fixed or is this just going to be the status quo now?

Thanks for any help or suggestions that may help. Mz. C

Asked by Mz. C 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Is Firefox desktop 108.x officially supported on macOS Ventura?

So, the system requirements system requirements for Firefox 108.x desktop only mention macOS 10.12 (High Sierra) through macOS 12 (Monterey) Is Firefox lacking support f… (read more)

So, the system requirements system requirements for Firefox 108.x desktop only mention macOS 10.12 (High Sierra) through macOS 12 (Monterey)

Is Firefox lacking support for the latest version of macOS 13 (macOS Ventura?)

Asked by Timothy 1 year ago

Last reply by James 1 year ago

  • Archived

When I click on a LINK or if I right click on a LINK a NEW Window opens with the opened NEW Tab. Happens about 99% of the time.

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Win… (read more)

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Window."

The result is a Firefox screen full of Single Windows with Single Tabs. Some Windows I may continue to add Tabs to but most of the time I copy the link from the NEW Window and paste the link on the older Window. If I am in a hurry the result will be many many Opened NEW Windows with one or two NEW Tabs. See attachments. This has been going on for at least 6 months now.

Note your checkbox titled "Email me when someone answers the thread" does not work but please email me at "[email removed from public]".

Thanks in advance!

Andy

Asked by AndyHutch1947 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can NOT download .zip archives from usual spot on my iMac, I CAN download the images

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning abo… (read more)

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

Asked by Doug 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why all of a sudden IS FIREFOX INTERFERING WITH SITES I have gone to in the past with no problem?

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Fi… (read more)

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Firefox INTERFERES with my browsing choices (I CAN'T CONTACT WEBSITE TO WARN THEM BECAUSE FIREFOX IS BLOCKING ME

Secure Connection Failed

An error occurred during a connection to www.homedepot.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by KC 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

unusual characters displayed

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them? See attached screenshot. … (read more)

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them?

See attached screenshot.

Asked by fschipizky 1 year ago

Answered by cor-el 1 year ago

  • Archived

vpn subscription, email

email Thunderbird allows attachment like pdf and jpg image files is it possible to have a VPM trial without charging the card until after the trial is completed you can… (read more)

email Thunderbird allows attachment like pdf and jpg image files

is it possible to have a VPM trial without charging the card until after the trial is completed

you can call me directly ? is that possible

Asked by cmyers 1 year ago

Last reply by Paul 1 year ago

  • Archived

Hyperlinks not working in Outlook

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a… (read more)

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a hyperlink: https://na01.safelinks.protection.outlook.com

This started occurring after the latest update, but after reviewing the support logs, I see this is not a new issue.

I have not yet seen a workable solution. Thank you in advance!

Asked by kermit_jones 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can no longer log onto most web sites...

I think I accidentally changed the proxy settings on Firefox for Mac V. 106.0.1. I get an error message with most websites now, including all Google sites, stating "Sec… (read more)

I think I accidentally changed the proxy settings on Firefox for Mac V. 106.0.1. I get an error message with most websites now, including all Google sites, stating

"Secure Connection Failed. An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." Please advise..

Roger Matile [email removed from public]

Asked by rmatile 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Return the header to WHITE with BLACK LETTERING. PLEASE NO COLOR!

Please return the header to the white background with black lettering. NO COLOR PLEASE! I don't want any changes to the setup or color or anything. Please return to orig… (read more)

Please return the header to the white background with black lettering. NO COLOR PLEASE! I don't want any changes to the setup or color or anything. Please return to original headers-----BLACK ON WHITE BACKGROUND. NO COLOR OTHER THAN BLACK ON WHITE1

Asked by bearbela 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

AdBlock Plus extension does not work after updating Firefox

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference. Thi… (read more)

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference.

This problem has not occurred after updating Firefox on my laptop Mac Book Pro.

Both computer use OS High Sierra (10.13.6).

Please advise. Thank you.

Asked by no1uno 1 year ago

Answered by no1uno 1 year ago

  • Archived

Asking for password.

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which o… (read more)

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

Asked by colin59 2 years ago

Last reply by colin59 2 years ago