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  • Archived

all my bookmarks are missing

I see a red message saying "The bookmarks and history system will not be functioal because one of Firefox's files are in use by another application. Some security softwar… (read more)

I see a red message saying "The bookmarks and history system will not be functioal because one of Firefox's files are in use by another application. Some security software can cause this problem."

Asked by radhagarcia 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

At consumerreports.org I am not able to use the “compare” function; I get the message “Your comparison chart is currently empty”. Any suggestions?

The Consumer Reports site allows for the comparison of up to 5 items. I had been able to use the "compare" function until I installed version 36.0.4. I have disabled ex… (read more)

The Consumer Reports site allows for the comparison of up to 5 items. I had been able to use the "compare" function until I installed version 36.0.4. I have disabled extensions and retried, but no luck.

Thanks for your help.

Asked by MountainJim 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox Plugin Content (Shockwave Flash) Quit UNexpectedly - crashes getting worse and worse

Process: plugin-container [25578] Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Ident… (read more)

Process: plugin-container [25578] Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Identifier: org.mozilla.plugincontainer Version: 1.0 Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: plugin-container [25578] User ID: 501

Date/Time: 2015-05-13 22:00:40.892 -0600 OS Version: Mac OS X 10.10.2 (14C1514) Report Version: 11 Anonymous UUID: 720ACAD6-6411-1ECD-F85A-59E32FF88896

Sleep/Wake UUID: DCCAD628-F798-4136-A099-86149F8E3D4F

Time Awake Since Boot: 400000 seconds Time Since Wake: 900 seconds

Crashed Thread: 3 Chrome_ChildThread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0: -->

   __TEXT                 0000000100000000-0000000100001000 [    4K] r-x/rwx SM=COW  /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container

Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff8b0257ba sem_wait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c2463b9 0x10be74000 + 4006841 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf75c8d 0x10be74000 + 1055885 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf78544 0x10be74000 + 1066308 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c012b70 0x10be74000 + 1698672 5  ??? 0x000000011527e5b6 0 + 4649903542 6  ??? 0x0000000115289bb4 0 + 4649950132 7  ??? 0x0000000114e45ea5 0 + 4645478053 8 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 9 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 10 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 11 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf02c13 0x10be74000 + 584723 12 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c0023e0 0x10be74000 + 1631200 13  ??? 0x00000001128c8f7e 0 + 4606168958 14  ??? 0x0000000114e46e5c 0 + 4645482076 15  ??? 0x0000000114e47373 0 + 4645483379 16 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 17 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 18 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 19 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf02c13 0x10be74000 + 584723 20 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c0023e0 0x10be74000 + 1631200 21  ??? 0x00000001128c8f7e 0 + 4606168958 22  ??? 0x0000000114e4929c 0 + 4645491356 23  ??? 0x0000000114e49c86 0 + 4645493894 24 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 25 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 26 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 27 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf04829 0x10be74000 + 591913 28 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf6da91 0x10be74000 + 1022609 29 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf6d96c 0x10be74000 + 1022316 30 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c069bd5 0x10be74000 + 2055125 31 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c1a9905 0x10be74000 + 3365125 32 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c1aa87d 0x10be74000 + 3369085 33 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c297571 0x10be74000 + 4339057 34 com.apple.CoreFoundation 0x00007fff8a83c681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 35 com.apple.CoreFoundation 0x00007fff8a82e80d __CFRunLoopDoSources0 + 269 36 com.apple.CoreFoundation 0x00007fff8a82de3f __CFRunLoopRun + 927 37 com.apple.CoreFoundation 0x00007fff8a82d858 CFRunLoopRunSpecific + 296 38 com.apple.HIToolbox 0x00007fff8eba1aef RunCurrentEventLoopInMode + 235 39 com.apple.HIToolbox 0x00007fff8eba186a ReceiveNextEventCommon + 431 40 com.apple.HIToolbox 0x00007fff8eba16ab _BlockUntilNextEventMatchingListInModeWithFilter + 71 41 com.apple.AppKit 0x00007fff8f084f81 _DPSNextEvent + 964 42 com.apple.AppKit 0x00007fff8f084730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194 43 com.apple.AppKit 0x00007fff8f078593 -[NSApplication run] + 594 44 XUL 0x00000001005f3baf 0x10030b000 + 3050415 45 XUL 0x00000001005f3696 0x10030b000 + 3049110 46 XUL 0x00000001005e824c 0x10030b000 + 3002956 47 XUL 0x00000001021fddc7 XRE_InitChildProcess + 1479 48 org.mozilla.plugincontainer 0x0000000100000ccb 0x100000000 + 3275 49 org.mozilla.plugincontainer 0x00000001000009c4 start + 52

Thread 1: 0 libsystem_kernel.dylib 0x00007fff8b01f4de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8b01e64f mach_msg + 55 2 XUL 0x00000001022133d1 0x10030b000 + 32539601 3 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 4 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 5 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8b025232 kevent64 + 10 1 libdispatch.dylib 0x00007fff9685da6a _dispatch_mgr_thread + 52

Thread 3 Crashed:: Chrome_ChildThread 0 libmozalloc.dylib 0x0000000100029b1f mozalloc_abort(char const*) + 31 1 XUL 0x000000010034b386 0x10030b000 + 263046 2 XUL 0x000000010034b151 NS_DebugBreak + 1281 3 XUL 0x000000010060195f 0x10030b000 + 3107167 4 XUL 0x00000001006027ed 0x10030b000 + 3110893 5 XUL 0x00000001005d8e4c 0x10030b000 + 2940492 6 XUL 0x00000001005dd895 0x10030b000 + 2959509 7 XUL 0x00000001005e824c 0x10030b000 + 3002956 8 XUL 0x00000001005ef74d 0x10030b000 + 3032909 9 XUL 0x00000001005dda47 0x10030b000 + 2959943 10 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 11 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 12 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 4: 0 libsystem_kernel.dylib 0x00007fff8b01f4de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8b01e64f mach_msg + 55 2 com.apple.CoreFoundation 0x00007fff8a82eb34 __CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fff8a82dffb __CFRunLoopRun + 1371 4 com.apple.CoreFoundation 0x00007fff8a82d858 CFRunLoopRunSpecific + 296 5 com.apple.AppKit 0x00007fff8f1e833b _NSEventThread + 137 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 5:: BackgroundThread 0 libsystem_kernel.dylib 0x00007fff8b024136 __psynch_cvwait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239f2b 0x10be74000 + 3956523 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010be8390e 0x10be74000 + 63758 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d3d 0x10be74000 + 3956029 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d82 0x10be74000 + 3956098 5 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239ac7 0x10be74000 + 3955399 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 6:: BackgroundThread 0 libsystem_kernel.dylib 0x00007fff8b024136 __psynch_cvwait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239f2b 0x10be74000 + 3956523 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010be8390e 0x10be74000 + 63758 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d3d 0x10be74000 + 3956029 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d82 0x10be74000 + 3956098 5 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239ac7 0x10be74000 + 3955399 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Asked by davemendoza 5 years ago

Last reply by user293 5 years ago

  • Archived

Firefox never opens the start page i select

Whenever i close firefox window or quit firefox, it loses my tabs. When i start the browser back up, i am back on start page every time. I have changed the settings for t… (read more)

Whenever i close firefox window or quit firefox, it loses my tabs. When i start the browser back up, i am back on start page every time. I have changed the settings for this, but no matter what i set it to, i always get the start page. I have reset my browser, removed all plugins, cleared all data, made sure firefox does not clear data on exit, and even tried removing prefs.js. I am really stumped here. I have tried everything that other people had fix their issue, but they all had dumb problems like a setting not set correctly. None of the other 50 people who asked about this seemed to have the same issue that I am having. I am running MFf 39.0 on 64x osx 10.10.4

Asked by decommish 5 years ago

Last reply by guigs 5 years ago

  • Archived

Why does Yahoo continue to overwrite my pages when searhing.

I continue to do the process but the problem still occurs. Is there a sure fix or do I find another web browser. I cant tell you how stressed I am each time I search for … (read more)

I continue to do the process but the problem still occurs. Is there a sure fix or do I find another web browser. I cant tell you how stressed I am each time I search for something and Yahoo comes up. Please help me stop it.

Asked by TheDominator 4 years ago

Last reply by John99 4 years ago

  • Archived

Firefox drag & drop crashes entire OS, what's happening?

Hi everyone, experiencing a problem with firefox on my Macbook. When I try and drag & drop an image from file to an online uploader, it crashes my entire OS. The file… (read more)

Hi everyone, experiencing a problem with firefox on my Macbook. When I try and drag & drop an image from file to an online uploader, it crashes my entire OS.

The file shrinks down to thumbnail size when hovering over the drag & drop space (as normal) but then gets stuck at that point. Then, whenever I try to click on anything at all (start-up menu, a different program) the thumbnail just appears under my cursor, I cannot click away and the whole OS becomes unresponsive. My only out as far as I can see is a hard reset.

Has anyone else experienced this problem and how do I fix it? Thanks in advance for any input.

EDIT: the problem is also present when uploading conventionally. The file uploads but then my cursor is stuck in a form of "force select" - for example if I move it over another program it'll just then drag that program around with it and refuse to drop it, thus screwing up my entire OS. I even managed to CMD+Q quit out of Firefox this time, but once initiated the problem doesn't disappear.

Asked by GoGojira 1 year ago

Last reply by cor-el 1 year ago

  • Archived

font conflict

My Helvetica Neue Linotype font is a conflict in my Firefox browser. I am on Mac OS 10.10.5 up to date with FF 59.0.2. I am trying to upload 3 .png images for you but it'… (read more)

My Helvetica Neue Linotype font is a conflict in my Firefox browser. I am on Mac OS 10.10.5 up to date with FF 59.0.2. I am trying to upload 3 .png images for you but it's stalling, the circle keeps going round and round. Not helpful. Would someone please contact me and address this problem. Helvetica Neue is one of the most common typefaces in the world. Your browser should always honor it. You can call me at 203-797-9497.

Asked by ginnyhull 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Vendors cannot keep up with your changes. I use IE now because of update issues. Very annoying++

So many times I have been trying to communicate with people I buy from. They do not update their browser and suddenly we cannot communicate. You need to fix this. … (read more)

So many times I have been trying to communicate with people I buy from. They do not update their browser and suddenly we cannot communicate.

You need to fix this.

Asked by changeforgoodreason 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

How can I create a simple macro that will type my full email address when I type just a few keys?

How can I create a simple macro that will type my full email address when I type just a few keys? That's all I'm looking for and I've looked everywhere but can't find an … (read more)

How can I create a simple macro that will type my full email address when I type just a few keys? That's all I'm looking for and I've looked everywhere but can't find an answer.

Asked by JimH 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Keep getting more than weekly updates and this keeps crushing.. WTF?

Updates keep coming almost daily. However, I open 4 tabs with different info and the browser crashed and shuts down attempting to reopen and reload. This has been going o… (read more)

Updates keep coming almost daily. However, I open 4 tabs with different info and the browser crashed and shuts down attempting to reopen and reload. This has been going on for at least the last 4 updates. Wouldn't it be more efficient if they fixed and tested the update properly before rushing to a quick new release? They've been releasing patches over a worn out NEW outfit.

Asked by goesaroundthebush 5 years ago

Last reply by philipp 5 years ago

  • Archived

Keyboard stops working when using Japanese Hiragana input

Whenever I use the Hiragana input method for Japanese (Mac) the keyboard freezes up every other time I try to type. After typing one sentence or phrase in Japanese, I nee… (read more)

Whenever I use the Hiragana input method for Japanese (Mac) the keyboard freezes up every other time I try to type. After typing one sentence or phrase in Japanese, I need to manually switch to another language, then switch back to Japanese to unfreeze the keyboard for use in Firefox. I seems to get stuck when I am offered to choose between homophonous logographs i.e. 用紙 and 要旨, and although the arrow keys work to toggle between different choices, 'enter' nor 'space bar' will register, thus preventing me from naturally exiting the drop down scroll and moving on. This problem only occurs inside Firefox, and only with Japanese Hiragana (Chinese Pinyin works fine ironically). In Safari and other browsers the input method also works fine. Thank you for answering my question.

Asked by houstonphbu 5 years ago

Last reply by alex_mayorga 5 years ago

  • Archived

Firefox crashes

My Firefox keeps crashing especially when I am trying to play farmville 2 out on the internet. Can you tell me why and what I need to do to fix it please. Thank you … (read more)

My Firefox keeps crashing especially when I am trying to play farmville 2 out on the internet. Can you tell me why and what I need to do to fix it please.

Thank you

Asked by jwosburn3759 4 years ago

Last reply by Azharul Islam 4 years ago

  • Archived

--- Apr 14, 2018, 11:48:30 AM Starting system scan… Checking { MallocNanoZone = 0; } for pattern .* /Applications/Firefox.app/Contents/Info: Trojan.OSX.Fla

I just updated Firefox to latest iteration. CLAMX shows: - Apr 14, 2018, 11:48:30 AM Starting system scan… Checking { MallocNanoZone = 0; } for pattern .* /Applicati… (read more)

I just updated Firefox to latest iteration. CLAMX shows: - Apr 14, 2018, 11:48:30 AM Starting system scan… Checking {

   MallocNanoZone = 0;

}

for pattern .*

/Applications/Firefox.app/Contents/Info: Trojan.OSX.Flashback FOUND Live Infections Found: 1

Asked by vtowle 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

With Firefox, all type in LinkedIn and Facebook looks like "A"s in boxes. Help!

When going directly to LinkedIn and Facebook with Firefox, the type looks like "A"s in boxes. Please tell me how to remedy this situation. I tried to upload an image of… (read more)

When going directly to LinkedIn and Facebook with Firefox, the type looks like "A"s in boxes.

Please tell me how to remedy this situation.

I tried to upload an image of the "A"s in boxes but it was not uploading.

Asked by AllieD 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I've turned on the do not track feature but I still have many sites tracking me. What can I do to stop them from doing this?

I can tell that sites are still tracking me, if I search for an item on ebay the next time I go to Amazons site I see the item I was searching for on ebay on the Amazon p… (read more)

I can tell that sites are still tracking me, if I search for an item on ebay the next time I go to Amazons site I see the item I was searching for on ebay on the Amazon page. I would like this to stop can you help with this problem?

Asked by mconrad 5 years ago

Last reply by Adriel 5 years ago

  • Archived

I had firefox on my old vista laptop that died. I did not have a chance to export my favorites/bookmarks.

I had Firefox on my old vista laptop that died. I did not have a chance to export my favorites/bookmarks. I downloaded Firefox on this new mac book pro. Need help on how… (read more)

I had Firefox on my old vista laptop that died. I did not have a chance to export my favorites/bookmarks. I downloaded Firefox on this new mac book pro. Need help on how to be able to find/ recover everything that I had saved on Firefox. I don't remember if I every registered with older Firefox but I did use it for yahoo and that might have been my login. Thank you for any information that would help!

Asked by Joanne firefox 5 years ago

Last reply by the-edmeister 5 years ago