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Dragging and Dropping an Image From a Website to Desktop for a “.jpg” File Extension

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the… (read more)

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the time on a Mac Book Air. When “.jpg” saving does not work, image file is saved as a “weblog” (see image below). How can I do a permanent fix?

Asked by dustyhuston 2 weeks ago

Last reply by cor-el 2 weeks ago

Updates

Many sites that I go to state that my Firefox is out of date. But, when I look for an update, I can't find one. I have my settings set to "Update automatically" so don't … (read more)

Many sites that I go to state that my Firefox is out of date. But, when I look for an update, I can't find one. I have my settings set to "Update automatically" so don't know if it is or isn't updated.

Asked by tiaria57 2 weeks ago

Last reply by cor-el 2 weeks ago

  • Archived

Top half of the Tab not Clickable

Mac OS 10.10.2 Firefox 78.9 Problem: When I go back from full screen mode, the half top of tabs(more like the 2/3 part to the tab) becomes not clickable. Only way to solv… (read more)

Mac OS 10.10.2 Firefox 78.9

Problem: When I go back from full screen mode, the half top of tabs(more like the 2/3 part to the tab) becomes not clickable. Only way to solve it is just to restart the browser.

There is another thing that could provide a bit more info. No matter whether I've ever made it full screen or not, the 2/3 top area of the tabs will never turn grey when I put my mouse on it.

No add-ons and themes installed. Tried safe mode and it didn't works.

The same bug exists on the other Mac, which runs an older version of firefox.

Asked by mm.melbourne.collins 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SCreen freezing and buffering

Hello! I work on a Mac and have constant problems with buffering and screen freezing. I have refreshed the browser twice as suggested. Each time I log on or move to anoth… (read more)

Hello! I work on a Mac and have constant problems with buffering and screen freezing. I have refreshed the browser twice as suggested.

Each time I log on or move to another page that colorful basketball appears for quite awhile. When I can finally move to the desired page, it freezes and that basketball appears again.

Help? I work from home and need to use this computer.

Thank you!

Asked by mlkelly9258 1 year ago

Last reply by Erwin Pratama 1 year ago

  • Archived

comcast email app won't load

for some reason my comcast email app quit loading two days ago on firefox. It had been loading well and still loads on safari and my android cell phone. any suggestions? … (read more)

for some reason my comcast email app quit loading two days ago on firefox. It had been loading well and still loads on safari and my android cell phone. any suggestions?

Asked by walkerheavy 1 year ago

Last reply by FredMcD 1 year ago

I try to login on Firefox or google the the sight of "sigsauer" but I get a forbidden you don't have permission to access this resource. I can certainly use safari. Why can't I use google or firefox

I try to login on Firefox or google the the sight of "sigsauer" but I get a forbidden you don't have permission to access this resource. I can certainly use safari. Wh… (read more)

I try to login on Firefox or google the the sight of "sigsauer" but I get a forbidden you don't have permission to access this resource. I can certainly use safari. Why can't I use google or firefox

Asked by st.dowdy 1 month ago

Last reply by cor-el 1 month ago

  • Archived

when I start my firefox I get an unwanted screen

when I first start firefox, I get a Google screen with several boxes of content - I had not previously gotten this, and I don't know where it's coming from? thank you … (read more)

when I first start firefox, I get a Google screen with several boxes of content - I had not previously gotten this, and I don't know where it's coming from? thank you

Asked by radwanakah 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Does FF browser ever log me out of a session due to a timeout?

Does FF have any role in logging me out of a website due to some time limit? I complained to a site that I lost a lot of typing because it had silently logged me out. I w… (read more)

Does FF have any role in logging me out of a website due to some time limit? I complained to a site that I lost a lot of typing because it had silently logged me out. I was told by one of their CS people "The issue is actually with your browser. Browsers have a security feature that automatically logs you out of secure areas if you are not moving around, which unfortunately excludes typing. The idea is if you were logged into your online bank account and left your computer, someone else could not sit down 5 minutes later and start doing things in your account. This feature is for any secured area, any area you have to login to access. It is not something we do or can prevent. I am very sorry for the inconvenience."

IMHO this is BS, but please tell me if FF could have terminated my session somehow. Thanks. GD

Asked by admin457 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Spectrum logon issue

We are entirely unable to logon to our Spectrum.net email accounts using Firefox and Safari on this computer: iMac OS 10.10.5. We CAN logon from a different iMac. The p… (read more)

We are entirely unable to logon to our Spectrum.net email accounts using Firefox and Safari on this computer: iMac OS 10.10.5. We CAN logon from a different iMac. The problem is not with Spectrum. I believe there is a setting that is not letting us in. I unchecked the box for "Show alerts . . ." about breached websites

What is the problem? Thank you

Asked by judydarby 1 year ago

Last reply by cor-el 1 year ago

  • Archived

As of the last few days I cannot access any instagram accont using Firefox browser

I cannot access Instagram using Firefox browser. This started happening about 3 days ago. I cannot even access Instagram.com it shows up as a blank screen (see screen sho… (read more)

I cannot access Instagram using Firefox browser. This started happening about 3 days ago. I cannot even access Instagram.com it shows up as a blank screen (see screen shot). I cannot access my Instagram account or those of the people I follow or people I don't follow but regularly check their Instagram account. I can access Instagram using my Safari browser but not Firefox. I have never had this problem before. I would be grateful for any help. Thanks! Esther

Asked by efigs 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

problem browser.

Despite having correctly set the choice parameters for opening the "search" page with a certain engine (eg Google), occasionally when a new search window is opened it ope… (read more)

Despite having correctly set the choice parameters for opening the "search" page with a certain engine (eg Google), occasionally when a new search window is opened it opens with the YAHOO engine, despite having eliminated this possibility in the Firefox settings.

Asked by Paolo Malaguti 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

add-ons

I have had Metamask installed for a long time but recently it has vanished from my browser and despite enabling it many times, deleting and reinstalling and turning it on… (read more)

I have had Metamask installed for a long time but recently it has vanished from my browser and despite enabling it many times, deleting and reinstalling and turning it on, it still is not showing up in Firefox. I tried connecting Uniswap to it and it sends me to the download metamask page even though I have already downloaded and installed. What is going on?

Asked by Nico 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago