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  • Archived

Delete Bookmarks

I can't delete any bookmarks. I've followed directions, but under the three dots there is no delete option. I'm using Catalina 10.5 on a Mac. Firefox works correctly a… (read more)

I can't delete any bookmarks. I've followed directions, but under the three dots there is no delete option. I'm using Catalina 10.5 on a Mac. Firefox works correctly and well on my MacAir.

Any help would be appreciated.

Thanks.

Asked by 1dgallup 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Latest update slows down opening my email

This is the 3rd time trying to post my question. When I open some of your automated replies which do not help, and try to go back, my question disappears. The latest upda… (read more)

This is the 3rd time trying to post my question. When I open some of your automated replies which do not help, and try to go back, my question disappears. The latest update was irrelevant to my usage, so I resisted uploading it. In trying to get rid of the frequent reminder to update, I apparently did load the update. Now it takes longer to load my email, or switch to my wife's email. She is not happy, which makes me unhappy. Can that update be reversed?

Asked by fllpjl43 1 year ago

Last reply by la3amon 1 year ago

  • Archived

I can't open a website I usually can in firefox

I tried opening my outlook email which was supposed to redirected me to my school outlook site. Usually It worked when I do that but for some reason now it doesn't work. … (read more)

I tried opening my outlook email which was supposed to redirected me to my school outlook site. Usually It worked when I do that but for some reason now it doesn't work. I tried opening it in my other browsers and it works. Only Firefox couldn't open it.

I found this site https://support.mozilla.org/bm/questions/1028755 and i tried to do the steps on how to fix it, but it still didn't work. I still couldn't go in the site. Is there any way for me to be able to access it again? what should I do?

Asked by resya171 1 year ago

Last reply by la3amon 1 year ago

  • Archived

Page wont load - redirecting incorrectly

I am developing a website. I have uploaded the files to my webhost server. When I visit the page I get the following error. The page isn’t redirecting properly An error o… (read more)

I am developing a website. I have uploaded the files to my webhost server. When I visit the page I get the following error.

The page isn’t redirecting properly

An error occurred during a connection to www.themindcreative.net.

This problem can sometimes be caused by disabling or refusing to accept cookies.

Never seen this before, been using this webhost for over a decade and numerous websites. This only started with the new website and after the latest Firefox update. I have a support ticket in with Dreamhost but have not heard back.

Obviuosly I cant just allow all cookies - thats ridiculous. Every other website I visit displays just fine and I have most cookies turned off with the strict/strong tracking protection turned on in Firefox preferences.

Any idea what this 'redirect' error message means? And how to fix it?

Cheers Adam

Asked by adam63 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Developer v80 Mac OS failes to render new css even after cache flush and reload

I've been using Firefox Developer version for some time now on Mac OS and have never had a problem like this before. However, since version 80, Firefox Developer fails t… (read more)

I've been using Firefox Developer version for some time now on Mac OS and have never had a problem like this before.

However, since version 80, Firefox Developer fails to render the new css after a change and save has been made to the style sheet even after multiple browser refreshes. Caching on the server end has been disabled so I'm really trying to find a solution to this issue as it has forced me to find alternative browsers to develop with like Safari since Firefox Developer has become unusable for me.

I've gone through and performed manual cache flushes on the browser from the settings/preferences panel. On occasion, by quitting Firefox Developer edition and relaunching it will then render the new changes but only after a quit and relaunch and sometimes using a private window as well. This is happening with multiple hosting services so it's not any particular provider.

This is most annoying. I've even reset Firefox Developer a number of times to default settings without any extensions etc. and still the problem exists.

Earlier version of Firefox Developer don't seem to be exhibiting this problem. I'm not running any proxy's or special configurations with the settings either.

Any assistance to finding a workaround would be greatly appreciated or I'm going to have to stop using Firefox Developer version altogether.

Thank you,

Asked by dan139 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Time consuming process to access Yahoo mail via Firefox

I recently purchased a 2020 iMac and have found accessing my yahoo mail account cumbersome. Each time I open Firefox, I have to start from scratch to access my yahoo emai… (read more)

I recently purchased a 2020 iMac and have found accessing my yahoo mail account cumbersome. Each time I open Firefox, I have to start from scratch to access my yahoo emails (search for yahoo mail sign-in link, enter yahoo email account, enter yahoo password). Incredibly time-consuming and frustrating. On my previous iMac (purchased 2008!), yahoo mail opened immediately when Firefox opened, making it very easy to quickly check my email. I have been unable to reproduce this rapid access route, despite spending a few hours on the phone with Yahoo (which finally gave up and suggested asking Firefox). Bookmark for yahoo mail vanishes when Firefox is closed and then re-opened. Same for top sites. Direct yahoo email access remains only as long as Firefox remains open. I would appreciate help in creating an efficient route from opening Firefox to reading my yahoo emails. Thanks!

Asked by georgeleehorton 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Disaster with new version

I downloaded the latest version of Firefox, but now I have lost all my bookmarks and settings. I can't seem to get back to my old profile. What can I do to restore my boo… (read more)

I downloaded the latest version of Firefox, but now I have lost all my bookmarks and settings. I can't seem to get back to my old profile. What can I do to restore my bookmarks and settings?

Asked by petegor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can history suggestions prioritize subdirectories?

Hi there! I would is there any way to have Firefox search bar history prioritize subdirectories? I typically only visit these subdirectory URLs and not the main one. For… (read more)

Hi there!

I would is there any way to have Firefox search bar history prioritize subdirectories? I typically only visit these subdirectory URLs and not the main one.

For example, when I go to reddit I would want to visit "https://www.reddit.com/r/all/", but Firefox puts "https://www.reddit.com/" at the top of the list when I type in "red".

The same happens for sites such as Discord. I would like "https://discordapp.com/app" to be the first in the list when I type, but "https://discordapp.com/".

I have tried to search on this forum and wasn't able to find anything. I have also added a bookmark to the subdirectories and bumped up "places.frecency.bookmarkVisitBonus" to 5000. However, the basic URL remains at the top of the suggestions.

Asked by Phill 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmarks toolbar

just switched to 2020 MacBook Air. when adding a bookmark to the bookmark toolbar, the icon and name shows. How do I delete the name so only the icon shows? Not sure i… (read more)

just switched to 2020 MacBook Air. when adding a bookmark to the bookmark toolbar, the icon and name shows. How do I delete the name so only the icon shows? Not sure if it's part of the new touchpad or what!!!

Asked by apvisionMac 1 year ago

Last reply by Chinmay 1 year ago

  • Archived

i can't scroll down on the privacy & security preferences so I can't reach the segment where I can delete cache/cookies. what do i do? turned off the Mac laptop and turned it back on. nothing. i HATE that there is no person to talk to over the phone!

I followed the instructions on the help site. Went to preferences. Went to Privacy and Security. But when I try to scroll down to find the Delete Cache/Cookies (or whate… (read more)

I followed the instructions on the help site. Went to preferences. Went to Privacy and Security.

But when I try to scroll down to find the Delete Cache/Cookies (or whatever it says -- I don't know because I can't get to it!), my laptop scrolls down to Sync, the next category below Privacy & Security.

I turned off the Mac laptop and turned it back on. nothing. Help.

I'm sure I'm doing something incredibly stupid and it's a quick fix. If only there were a phone number to call . . .

Asked by joanryan1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

accessing Twitter

I suddenly am unable to access Twitter on Firefox, either when I use my bookmark for Twitter or when I search for Twitter on Google and click on the link to the main Twit… (read more)

I suddenly am unable to access Twitter on Firefox, either when I use my bookmark for Twitter or when I search for Twitter on Google and click on the link to the main Twitter homepage. Nothing happens with either case. The other browser I use (Safari) has no problems accessing Twitter.

Asked by Doug 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Will Firefox retain open tabs and saved browsing sessions when upgrading Mac operating system?

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the u… (read more)

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the update, so that the last current session will open up with all the previously open tabs?

Asked by 777bb 1 year ago

Last reply by la3amon 1 year ago

  • Archived

How to load css/js on a site with an unsecure connection

Hi, firefox browser (using it on a macbook, the version is up to date) will no longer load the css/js on a site that i use frequently. It's not a problem on the side of t… (read more)

Hi, firefox browser (using it on a macbook, the version is up to date) will no longer load the css/js on a site that i use frequently. It's not a problem on the side of the site, as it works fine on chrome and safari (and even on my mobile ios firefox browser). After troubleshooting a bit (deleting and redownloading the browser/removing all addons/ensuring that the page style isn't set to 'no style'/deleting the cache/adding it as an exception to enhanced tracking protection/enabling 'security.enterprise_roots.enabled to true in advanced configuration), and exploring help articles of a similar nature, I've determined that it most likely won't load the stylesheet because the site has an unsecured connection. This is a site that I use frequently and I trust enough to continue using with an unsecure connection, but I've been unable to get Firefox to recognize it as an exception in a way that will allow me to use the site in its full capacity.

Asked by summertimesadness99 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Preferences not save if Firefox not in Applications folder (Mac Mojave)

I put my applications in SubFolders inside Applications folder. Firefox was in one of them. Each time I quit it, my preferences settings were lost, and I had to reconnect… (read more)

I put my applications in SubFolders inside Applications folder. Firefox was in one of them. Each time I quit it, my preferences settings were lost, and I had to reconnect to my Firefox account. Since I put Firefox in Applications folder (not in a subfolder) it works. I think it should work even in a subfolder.

Asked by Tom25 1 year ago

Last reply by OBW47 1 year ago