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  • Archived

Firefox recently began blocking my companies instance of SAP to launch another page. How can I bypass (Error code: sec_error_unknown_issuer)

This Connection is Untrusted You have asked Firefox to connect securely to xxxx.xx.xxx, but we can't confirm that your connection is secure. Normally, when you try to con… (read more)

This Connection is Untrusted

You have asked Firefox to connect securely to xxxx.xx.xxx, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

xxxx.xx.xxx uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)

Asked by ntbinkle 6 years ago

Last reply by philipp 6 years ago

  • Archived

why are you blocking me from using my polar app that was working before

I was able to use my Polar WebSync before upgrading my OSX and now it is saying that FireFox is blocking me from using this because YOU don't recognize Polar. Well, I do… (read more)

I was able to use my Polar WebSync before upgrading my OSX and now it is saying that FireFox is blocking me from using this because YOU don't recognize Polar. Well, I do and how do I change this setting so I can use what I paid money for???????

Not Happy!!!!

And to top it off they don't have a direct email for help, I have to post this to the world not the people who came up with this POS

Asked by katidid700 6 years ago

Last reply by philipp 6 years ago

  • Archived

Firefox won't open PDF's (unless I use Private Browsing)

For some reason, since this morning, Firefox will no longer open PDFs in tabs on my Mac. I'll click on the link (or right-click 'open in new tab'), the page will open, di… (read more)

For some reason, since this morning, Firefox will no longer open PDFs in tabs on my Mac. I'll click on the link (or right-click 'open in new tab'), the page will open, display the pdf interface at the top, but won't load. Occasionally the grey loading bar will move across slightly and stop, although usually nothing will happen at all. If I click on the Document Properties section at the end, it gives me no PDF or file information whatsoever. The most confusing thing is that if I click on the PDF link and select 'open in new private window,' it will open the PDF as per usual - although I don't want lots of new windows open and would rather be able to stick to using tabs. I work through a lot of PDF's at once and having them all together is fairly important.

I've double checked updating Adobe, I've double checked updating Firefox. I've checked on the preferences menu to ensure that PDFs are set to 'Preview in Firefox.' All of these are fine. I've also cleared my cache and restarted everything a few times (just incase). I've also used Chrome and IE just to make sure it's not a file problem, and as expected, these load the PDFs fine. Does anyone have any idea why this has suddenly started happening?

Asked by coupdetat 5 years ago

Last reply by guigs 5 years ago

  • Archived

I'm using sync but my bookmarks won't sync from my macbook pro to my mac

I'm logged in to sync with the most up-to-date version (I think) on both computers, but the bookmarks from my macbook pro will not copy over to the firefox bookmarks on m… (read more)

I'm logged in to sync with the most up-to-date version (I think) on both computers, but the bookmarks from my macbook pro will not copy over to the firefox bookmarks on my mac. I've tried about:sync-log, because I saw on another solution that it might give information, but all that comes up it: { } So I am thinking that none of it is working. Please help!

Asked by melindybek 5 years ago

Last reply by guigs 5 years ago

  • Archived

cannot view PDF of phone bill

Since the latest update I am getting really frustrated with the security, it is a pain all i want to do is view my phone bill - it is a PDF from my account on Virginmobil… (read more)

Since the latest update I am getting really frustrated with the security, it is a pain all i want to do is view my phone bill - it is a PDF from my account on Virginmobile, the Mozilla help discussion is a circular message with no solution. I have made the updates automatic I have installed a PDF viewer, I have tried restart and all NO luck and I am now out of time..... I have to just not use Firefox as my browser to get the bill and if this is the same for my other accounts I will have to make another browser the defalt :( !

Asked by PhilPoz 5 years ago

Last reply by jayelbe 5 years ago

  • Archived

Why doesn't Firefox on OSX provide 'Select Previous Tab' and 'Select Next Tab' menu options (thus allowing customizable keyboard shortcuts?)

Every other app I use on Mac OS X with any sort of tabs (iTerm, Safari, Chrome, Sublime Text, MacVim, Finder, etc. etc.) provides two menu options to move between them: '… (read more)

Every other app I use on Mac OS X with any sort of tabs (iTerm, Safari, Chrome, Sublime Text, MacVim, Finder, etc. etc.) provides two menu options to move between them: 'Select Next Tab' and 'Select Previous Tab'. With these menu options, I can set a global keyboard shortcut in OS X that applies to *all* applications, so that moving between tabs is consistent across my apps. This works everywhere but Firefox, which doesn't have these menu options; instead I have to install a separate extension and set them manually. (The first such extension I tried works for some shortcut keys but for some reason not the ones I wanted; hoping another one will work.) Why doesn't Firefox provide these standard menu options?

Asked by chthor 5 years ago

Last reply by guigs 5 years ago

  • Archived

Is there an issue with Firefox and Mac OS El Capitan?

Mac keeps crashing since updating and some pages such as Facebook will not work properly often displaying large black areas which make it impossible to navigate... Is thi… (read more)

Mac keeps crashing since updating and some pages such as Facebook will not work properly often displaying large black areas which make it impossible to navigate... Is this an issue that Mozilla are aware of and are looking at?

Asked by NinthWave 4 years ago

Last reply by alex_mayorga 4 years ago

  • Archived

After updating "Refresh Firefox" I am no longer able to search in firefox search bar or go to youtube or google. I get your connection is not secure

I updated firefox with "Refresh Firefox" command inTroubleshooting information page. Now I can't access Youtube, Google and can't use the search function in the browser … (read more)

I updated firefox with "Refresh Firefox" command inTroubleshooting information page. Now I can't access Youtube, Google and can't use the search function in the browser window.

I get Your connection is not secure error page with no option to bypass.

The reason I updated firefox was because it was very very slow... it would take 5-10 minutes after opening before I could go to any web site. Now its fast but can't use web sites I use everyday.

Asked by Greenpeoplerock 4 years ago

Last reply by philipp 4 years ago

  • Archived

Mozilla uninstalled from MAC don´t know what or how, and cant be installed again

Mozilla web browser uninstalled by itself or mac or I dont know what, and I cant install it again. App does not appear when I run the downloaded program. Thanks AB … (read more)

Mozilla web browser uninstalled by itself or mac or I dont know what, and I cant install it again. App does not appear when I run the downloaded program. Thanks AB

Asked by ARBOL 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

How to get rid of the pop-in message "plugin-container.app needs to download the font "Osaka"?

I started to get this message when I opened one attachment in the received email in the Mail on my Macbook Pro. I opted for Skip, but it kept popping-in, so I chose Downl… (read more)

I started to get this message when I opened one attachment in the received email in the Mail on my Macbook Pro. I opted for Skip, but it kept popping-in, so I chose Download (there were only two options), it downloaded the file after a while in the unusual format, so I thought it would be the end of the matter. I restarted my laptop, but the message still pops in. I deleted the attachment I saved, but it keeps doing. Please help me to get rid of it altogether. Thank you. Lucy Heron

Asked by LHeron 3 years ago

Last reply by Scribe 3 years ago

  • Archived

Why do I get a warning about website slowing me down but nothing happens?

A yellow banner keeps on appearing at the top of my screen which says- A website is slowing you down, what do you want to do? On the right end are the options to stop, w… (read more)

A yellow banner keeps on appearing at the top of my screen which says- A website is slowing you down, what do you want to do? On the right end are the options to stop, wait, or X. No matter which I choose, nothing seems to happen. The message usually disappears before I can react to choose an option. It soon reappears.

Asked by ssmithpac 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Yesterday, I was using Firefox. Today, it disappeared from my dock. I can't find it to use it.

I downloaded Mozilla on my Mac yesterday, and it was working just fine. The icon was in the dock, and I just had to click on it to browse. However, when I tried to use it… (read more)

I downloaded Mozilla on my Mac yesterday, and it was working just fine. The icon was in the dock, and I just had to click on it to browse. However, when I tried to use it this morning, I couldn't find the Firefox icon or the program. I checked my launcher, and it wasn't there. What do I need to do to make sure I don't lose it every time I close my computer.

Asked by dgbolliger 3 years ago

Last reply by ideato 3 years ago