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  • Archived

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (read more)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Firefox always opens two windows when starting from a mail link.

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints a… (read more)

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Asked by Susan 2 years ago

Last reply by cor-el 2 years ago

  • Archived

cookies allow all

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this… (read more)

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by mekirby 1 year ago

Last reply by mekirby 1 year ago

  • Archived

MANY WEBSITES SEEM TO BE MISSING FONTS

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can p… (read more)

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can paste into another application and read the gobblity gook. So I think it is just a font issue. I really do not want to go back to Safari. Poshmark and Fedex are the two websites I experienced issues with today. Fedex would not interact properly with Firefox but I could find my tracking information on Safari. I have had the problem previously but did not have time to look into it that day. 16" Macbook Max M1 running Monterey



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by gay_white 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Tabs Reopen after Close is Unreliable

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of Fire… (read more)

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

Asked by doc.debit 1 year ago

Last reply by cor-el 1 year ago

  • Archived

web mail

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Ear… (read more)

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Earthlink. They have asked me to switch to Google Chrome where my email works fine. If you need to contact me , my phone is [phone# removed from public] and my name is Ken Westlund. My email is [email removed from public].

Asked by west47916 2 years ago

Last reply by Chris Ilias 2 years ago

Firefox will not Open on MacOS Version 14.6.1

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App. When I click on the icon the dot below shows that its active, but no windows appe… (read more)

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App.

When I click on the icon the dot below shows that its active, but no windows appear. I tried doing "Show all windows", but the screen just says "No Available Windows".

Asked by Existents 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

lost synced tabs on phone

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason wa… (read more)

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason was old imac froze on ios upgrade. cannot access FF. bought new imac. Can I recover with extension to access FF account I saw? Thanks

old imac ios Mojave 10.14.6 new imac ios Monterey 12.6.3 Samsung SM-G96OU imac Retina 5K 2020



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and not the mobile iOS.

Asked by liv4mic 1 year ago

Last reply by jonzn4SUSE 1 year ago

Aliexpress.us

Aliexpress.us will not load - Firefox cannot/will not redirect. Cleard cookies/catch, etc.- put exception for website in privacy. No change. Safari loads website just fin… (read more)

Aliexpress.us will not load - Firefox cannot/will not redirect. Cleard cookies/catch, etc.- put exception for website in privacy. No change. Safari loads website just fine. Any ideas? OSX 15.2

Asked by Citroenfan 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

Firefox using wrong ICC profile when copying and pasting images

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing … (read more)

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Asked by dndraccts 2 years ago

Last reply by cor-el 2 years ago

  • Archived

drag and drop to my desktop from FF no longer functioning

Hi there. I have a MacBook Air. It is running on 13.2.1 (22D68), which I think is Ventura. A couple of days ago I noticed that while I can still download any attachment… (read more)

Hi there. I have a MacBook Air. It is running on 13.2.1 (22D68), which I think is Ventura. A couple of days ago I noticed that while I can still download any attachment to the browser from gmail or hotmail, I can no longer drag and drop to my desktop. I have tried the download/drag and drop to my desktop capability on Safari from both gmail and hotmail, and it works fine. This seems to be a Firefox issue. Can you please tell me what I need to do to fix this issue? Thank you so much! Firefox is the best! James H.

Asked by jameshewitt 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Download files on MacBook Pro

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can … (read more)

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Asked by Sabine 2 years ago

Last reply by Sabine 2 years ago

  • Archived

Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (read more)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Asked by nezyounow 3 years ago

Last reply by TyDraniu 3 years ago

  • Archived

Mozilla Firefox Tweaked to obtain unauthorized info from users

I have been noticing that Firefox browser is being manipulated to obtain confidential information from users. Is Firefox doing anything to stop this? The crooks who are … (read more)

I have been noticing that Firefox browser is being manipulated to obtain confidential information from users.

Is Firefox doing anything to stop this? The crooks who are most likely military and Others affiliated with the government are surreptitiously accessing US Citizens computers and silently obtaining credit card information, banking, Venmo, Zelle Apple Cash, etc. and ROBBiNG citizens.

This is no joke. is Mozilla doing anything to protect their browsers from these hoodlums and corrupt government officials and there hired contractors?

The people you trust are not to be trusted.

Asked by WANNAKNOW2020 2 years ago

Last reply by Paul 2 years ago

  • Archived

Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (read more)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 2 years ago

Last reply by Terry 2 years ago

  • Archived

Checking System requirement for Firefox download

Hello. I would like to use Firefox on my Mac, but my processor is a 2.7 GHZ Quad-core Intel i5 and I would want to download the Vidiq extension. I have checked the othe… (read more)

Hello. I would like to use Firefox on my Mac, but my processor is a 2.7 GHZ Quad-core Intel i5 and I would want to download the Vidiq extension. I have checked the other system requirements and they are fine.

Will Firefox work with this processor? Would the Vidiq extension work ok?

Regards

Andy Reed ( UK )

Asked by arreed5 1 year ago

Last reply by jonzn4SUSE 1 year ago