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  • Archived

firefox ( and Chrome ) wont connect on Macos10.15.6 .

One of my computers a Mid 2014 MacBook Pro laptop runs Safari fine with MAcOS 10.15.6 , but since the update will no longer connect to Firefox or Chrome browsers. A newe… (read more)

One of my computers a Mid 2014 MacBook Pro laptop runs Safari fine with MAcOS 10.15.6 , but since the update will no longer connect to Firefox or Chrome browsers.

A newer desktop iMac 2019 has completed the Update and has no problems running the most uptodate versions of Safari 13.1.2, Firefox 79.0 , or Chrome ( 84.0.4147.135 ). I tried re-installing the Firefox and Chrome programs , but no success.

Any suggestions on how to correct. Browser connectivity problem. (My network settings are identical on both computers )

Asked by loulavopa 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

saving passwords

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I wa… (read more)

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I want to save it again. Why does it keep asking me to save the password if it never saves it?

Asked by nickvatterott 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Mac Firefox update dialog

Can you please turn OFF the update window that happens every time I launch Firefox now? I do not have rights to update my machine and the updates are handled by corporate… (read more)

Can you please turn OFF the update window that happens every time I launch Firefox now? I do not have rights to update my machine and the updates are handled by corporate IT. It's extremely annoying.

Asked by me142 1 year ago

Last reply by FredMcD 1 year ago

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Bitwarden & DuckDuckGo Extensions in Toolbar

I just enabled FireFox sync, but for some reason I can't seem to get the Bitwarden Extension nor my DuckDuckGo Extension to show up in the top toolbar (top right) like it… (read more)

I just enabled FireFox sync, but for some reason I can't seem to get the Bitwarden Extension nor my DuckDuckGo Extension to show up in the top toolbar (top right) like it does on my other computer.

My 2 extensions are installed and running, so not sure why they don't show "up top"

Any help greatly appreciated.

Asked by MDP 1 year ago

Last reply by Wesley Branton 1 year ago

  • Solved
  • Archived

sync problem

i just downloaded the new version onto my macbook pro, and have lost all my bookmarks and other settings which is very annoying. It wants me to sync with another device b… (read more)

i just downloaded the new version onto my macbook pro, and have lost all my bookmarks and other settings which is very annoying. It wants me to sync with another device but I DON'T WANT to do that !! how can I avoid this and restore my settings/bookmarks etc or barring that, dump the new version and go back to the old one which worked fine which hopefully still has all my settings ?

Asked by paubry 1 year ago

Answered by cor-el 1 year ago

  • Archived

firefox will not let me get onto ebay.

Since I have installed the new version of firefox I can not get onto ebay's website. Ebay works fine on other browsers but not on firefox. the regular ebay website does… (read more)

Since I have installed the new version of firefox I can not get onto ebay's website. Ebay works fine on other browsers but not on firefox. the regular ebay website does not come up...it appears as an outline with only words without the ability to navigate normally on the website. I am not very tech savvy and I don't know how to fix this. Help

Asked by mmhr 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Colours are too saturated

I have the newest iMac since yesterday. MacOs Catalina 10.15.6 The colours in Firefox are since then way too saturated. There is a big difference with for example Safari.… (read more)

I have the newest iMac since yesterday. MacOs Catalina 10.15.6 The colours in Firefox are since then way too saturated. There is a big difference with for example Safari. How can I fix this? I understand that I should disable color management, but I have no idea how or where? (I am not a computer wizz, rather a dummy, so no complicated solutions please.)

Asked by cdv53 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Restoring lost tabs after a Refresh

I'm using Firefox as my browser, on a desktop Mac (OS). Please write out any possible solutions to my problem with as much detail as possible, step-by-step. (I'm recoveri… (read more)

I'm using Firefox as my browser, on a desktop Mac (OS). Please write out any possible solutions to my problem with as much detail as possible, step-by-step. (I'm recovering from a concussion, and at least for now, I need instructions to be very detailed. Thanks.)

I did a Refresh. (I've never done a Refresh before.) In the past, my tabs would be automatically restored if I quit and then re-opened Firefox. I assumed this would happen after the Refresh. My tabs did not get restored, and Restore Previous Session (in History) is greyed out. Same when I click on the button that looks like three horizontal lines, at the top right-hand corner of the menu bar. When I went to the Restore Tabs page that comes up when you re-open Firefox, the box that usually shows the tabs from the previous session was empty.

Please can someone help me get back the tabs I had just prior to doing the Refresh.

Asked by jane.alexandra.kessler 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Stopping automatic pdf downloads on Firefox using MacOS

It does not matter how many times I change this setting in preferences to "Open in Firefox" I still get this pop-up every time I click a pdf. It also does not matter how … (read more)

It does not matter how many times I change this setting in preferences to "Open in Firefox" I still get this pop-up every time I click a pdf.

It also does not matter how many times I select "open with preview" and click "Do this automatically for files..." box. Every time I click the next pdf the same thing pops up!?!?!?!

And additionally no matter my selection I make ends up leading to a pdf being downloaded automatically.

This is beyond frustrating. Please help.

Asked by douglasprice434 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox won't show embedded Instagram images on websites

Whenever I visit a website with embedded Instagram images, the images never show and I have to click on the link to view them. This doesn't happen in other browsers (Safa… (read more)

Whenever I visit a website with embedded Instagram images, the images never show and I have to click on the link to view them. This doesn't happen in other browsers (Safari, Chrome) for the same sites. I've turned off all add-ons (Clear Cache, Adblock Plus) and I'm signed into IG, but I still can't see the images. Are there other settings I need to change? Specific site: https://www.refinery29.com/en-us/2020/08/9987841/fall-haircut-trends-2020 and I've added a screenshot.

Asked by saraheogden 1 year ago

Last reply by OBW47 1 year ago

  • Archived

checking for flashback virus on osx

Checking for virus on osx running "defaults read /Applications/Firefox.app/Contents/Info LSEnvironment" in terminal returns "MallocNanoZone = 0". Is this normal? Should… (read more)

Checking for virus on osx running "defaults read /Applications/Firefox.app/Contents/Info LSEnvironment" in terminal returns "MallocNanoZone = 0". Is this normal? Should read "does not exist".

Asked by jerib123 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Gmail

I keep getting this message when trying to access any google page This browser or app may not be secure. Learn more Try using a different browser. If you’re already usin… (read more)

I keep getting this message when trying to access any google page This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I have gone and checked what people say and looked at what they want me to do and nothing is fixing it. It's not my account I can work with it on my phone but through firefox on my mac nothing. I had the problem before and it disappeared after a week but now it's getting longer than that and it's annoying. I don't know what to do.

Asked by merricrocker 1 year ago

Last reply by philipp 1 year ago

  • Archived

Facebook tracker Icon appearing in the center of the page.

Firefox just auto updated for me today and the browser is placing the Facebook Tracker icon right in the center of the page of whatever I'm looking at. It also adds a lit… (read more)

Firefox just auto updated for me today and the browser is placing the Facebook Tracker icon right in the center of the page of whatever I'm looking at. It also adds a little 1/4 circle in the upper left corner. It used to be just in the top bar - it doesn't appear there any more. How do I stop this, its super annoying.

Asked by dgelon 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago