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  • Archived

'Use autoscrolling' and 'Enable DRM' settings keep being unset

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be … (read more)

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be affected. It does seem to unset both at once, never one or the other at a time.

I have begun using Firefox routinely on two computers, both signed into the same sync profile. My best guess is that maybe one profile is overwriting the other? Both of these options are set on the second system, but maybe there's something going wrong with the sync?

Thanks, Patrick

Asked by patrickking 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago

  • Archived

The recent download item open button does not trigger the opening of the folder and if I download a file for a second time it opens/run/user/1000/...

Hello, I was trying to fix this issue on my browser but I was not able to do it. The OS is Ubuntu 20.04.3 LTS 64-bit. Currently, I'm using Firefox version 99.0a1 but I ha… (read more)

Hello, I was trying to fix this issue on my browser but I was not able to do it. The OS is Ubuntu 20.04.3 LTS 64-bit. Currently, I'm using Firefox version 99.0a1 but I had the same issue on version 97. Also, I have this issue on only one of my PCs. As I said in the subject: - The browser freezes the whole PC and I have to force reboot it. (I already disabled the hardware acceleration) - the recent download item open button does not trigger the opening of the folder. - If I try to download a file, the browser ask me where to save it. But if I try to download another one the browser shows me the directory with path /run/usr/1000/... I tried to delete places.sqlite but I received the same result. ... I'm attaching two screenshots also. Thanks a lot!

Asked by Boyan Bozhidarov 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox 97 os/system print dialog

Hi, how do we set Firefox 97 to use the os/system print dialog? Before Firefox 97 we could change these settings in about:config: print.tab_modal.enabled = false widget… (read more)

Hi, how do we set Firefox 97 to use the os/system print dialog?

Before Firefox 97 we could change these settings in about:config:

print.tab_modal.enabled = false widget.use-xdg-desktop-portal = true

But they are both gone now.

There is now widget.use-xdg-desktop-portal.print, which is an integer (2 by default).

But no matter what integer it is set to, we still don't get the os/system print dialog.

We are using Arch Linux, but we don't expect that to be of any importance -- after all, it worked before Firefox 97.

Thanks for your time :o)

Asked by johnny1000 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox and thunderbird: invisible dropdown menus / missing overlay planes

Hi all, due to the occurring problem I cannot select topic to describe best my type of question: Description of fault: Using Open Suse Leap current version 15.3 (KDE) w… (read more)

Hi all, due to the occurring problem I cannot select topic to describe best my type of question:

Description of fault: Using Open Suse Leap current version 15.3 (KDE) with all patches installed (zypper dup: no action required) In either thunderbird and firefox application (but e.g. not in dolphin or k3b or gimp...) I have following problem: When pressing any entry in File ... View... bar I do not get a visible dropdown menu to chose from Firefox specific: When I try to use a bookmark folder in the bookmark bar there is no visible dropdown menu to chose from When I try to chose from a dropdown menu inside the content of a web site i will get no visible feedback at all.

BUT: when I want to chose a bookmark that should appear in a dropdown list and I move the mouse to that remembered position I see in the lower left corner the bookmark's address and I can chose it! The same happens with the dropdown menus from the the File.... View... Help line. I am able to chose a command once I remember where to point to.

So I guess all what is missing is the overlay plane where the menu contents reside.

This problem occurs in 95% of the time I use both applications, BUT there are 5% of the time where everything works like a charm. I have no idea what i do differently in that usage. Whenever Firefox works normal, also thunderbird does. Is it somehow a KDE releated problem?

How can I fix that problem? Any hints?

Thank you

Johannes

Asked by schjo 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

We are once again asking for Reading List on Desktop

We are once again asking for Reading List on desktop The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why hav… (read more)

We are once again asking for Reading List on desktop

The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why have Reading List at all?

Asked by HairyTexan 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

"Your browser is being managed by your organization". I am a home user WTF?

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods… (read more)

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods for remeding this situation do not work. Please advise on how to change the policy to allow update please

Asked by Let's Jump 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Invalid Symlinks in Ubuntu I am using 97.0.2

I have a locked file that shows up as Invalid Symlinks error. I am not sure but I think it may be Profile.ini Here is what I am getting that tells me its a Non-Existent D… (read more)

I have a locked file that shows up as Invalid Symlinks error. I am not sure but I think it may be Profile.ini Here is what I am getting that tells me its a Non-Existent Destination file. My question is why is it Invalid symlink and what can I do to fix it? Here is what I get: Lock In symlink folder /home/butch/.mozilla/firefox/6q1a4nt2.default-release 127.0.1.1:+2708 type of error Non-existent Destination File 2022-03-08 21:15:25

When I deleted it wouldn't open so I had to completely reinstall it. My Email address is: [removed email from public]

Butch Owens

Asked by butchowens 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox - laggy scrolling since 98.0.

OS: ArchLinux DE: i3wm, X11 GPU: GTX770, Kepler, proprietary nvidia driver Firefox version: 98.0(64-bit) Hi! Since updating Firefox to 98.0 I've been experiencing sudden… (read more)

OS: ArchLinux DE: i3wm, X11 GPU: GTX770, Kepler, proprietary nvidia driver Firefox version: 98.0(64-bit)

Hi! Since updating Firefox to 98.0 I've been experiencing sudden performance drops(lags/freezes/stutters) while scrolling. `about:support` page shows that compositing is `WebRender`. The issue occurs with fresh profile without any addons installed and also in `firefox-nightly`(100.0a1). However, scrolling is totally smooth in 97.0.2 and earlier versions of Firefox.

What changes in Firefox 98 could cause this, and are there any settings in `about:config` I can try to tune to solve the issue? These are the settings I've always used, and, as I mentioned, scrolling was smooth before 98.0:


gfx.webrender.all = true general.smoothScroll.mouseWheel.durationMaxMS = 400 general.smoothScroll.mouseWheel.durationMinMS = 200 mousewheel.min_line_scroll_amount = 40 mousewheel.system_scroll_override.enabled = false

Asked by Alexey104 2 years ago

Last reply by mjstep61 1 year ago

  • Archived

Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the b… (read more)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Asked by Cryosleeper 2 years ago

Last reply by Terry 2 years ago

  • Archived

Cannot autofill Credit Card Info

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on t… (read more)

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

Asked by The Singer Man 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (read more)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox shows only window boarders on first start

Hi, since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a… (read more)

Hi,

since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a black frame, see image). If I close and re-open it, everything is fine. So its not really a big issue. However, it's annoying. Has anyone any idea what's the problem? This never occurred on my desktop PC, which should have the exact same configuration (except for any hardware related stuff).

Thanks for your help

Asked by philipp-schneider 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

"Send Tab To Device" feature has stopped working.

I run firefox 98.02 on several devices, on linux (Ubuntu 20.04.4 LTS, Ubuntu Studio) and at some point either the windows devices which still have send tab to device menu… (read more)

I run firefox 98.02 on several devices, on linux (Ubuntu 20.04.4 LTS, Ubuntu Studio) and at some point either the windows devices which still have send tab to device menu item are not sending or the linux device is not receiving the tab. The latter is probable as the menu item is no longer in the menu. Is there an "about:config" setting to get that back? Thanks.

Asked by daniel.a.sprouse 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firexfox Browser Crashes on Ubuntu 18.04

I have noticed that sometimes the firefox browser crashes when a video is playing. This has happened multiple times now. To debug the issue, this time i started the brows… (read more)

I have noticed that sometimes the firefox browser crashes when a video is playing. This has happened multiple times now. To debug the issue, this time i started the browser using terminal so that when the browser crash i will see the message on the terminal. This time i was watching a youtube video. And while the video was playing the browser first hangs(meaning the screen/video freezes and browser doesn't respond to any clicks or anything) for first 2-3 minutes and then it crashes. This time since i had started the firefox from terminal, after the crash i got the following printed out on the terminal: ``` user@user-Inspiron-xxxx:~$ /usr/lib/firefox/./firefox Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. CPU time limit exceeded (core dumped) ``` I am using Ubuntu 18.04 and Firefox version 98.0(64 bit). I have downloaded the tar file of this version from Mozilla's official site and then installed it manually on my machine. Can someone help me solve the issue and also tell me the reason for this crash.

Asked by jlame646 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unable to change "Download Actions" in settings.

In Firefox Settings (General) there is a section 'applications' that allows you to [[choose an action based on file types|https://support.mozilla.org/en-US/kb/change-fire… (read more)

In Firefox Settings (General) there is a section 'applications' that allows you to [[choose an action based on file types|https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actions]]; such as PDF (open in FF, save, etc)

This menu is not functional for me. When I click on the down arrow to change the option, it should open a list - but nothing happens.

I tried rebooting & restarting FF, but the issue remains.

I am using FF 98 on Linux Manjaro.

Asked by riquez 1 year ago

Last reply by Terry 1 year ago

  • Archived

Please explain why i can't read an html file with Firefox

I installed Rust on my laptop and want to browse to the documentation which is installed at file:///home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share… (read more)

I installed Rust on my laptop and want to browse to the documentation which is installed at file:///home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share/doc/rust/html/intro.html. I try to open this in Firefox and this fails with the message: Access to the file was denied

The file at /home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share/doc/rust/html/intro.html is not readable.

   It may have been removed, moved, or file permissions may be preventing access.

I have read permissions on the file. No matter, it fails. I try to open the file using Firefox and navigate the directory structure rather than typing in the location. The file opens in the browser, the location is listed as file:///run/user/1000/doc/1f137432/index.html. Can you explain to me why Firefox cannot render a file that is where i put it and has appropriate permissions yet can render the same file where I did not put it? I have always been a fan but this looks more like a virus than I am comfortable with.

Asked by lochlann 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox Browser crashes Repeatedly on Ubuntu 18.04

I am using Firefox 98.0(64 bit) on Ubuntu 18.04 and it crashes sometimes while i am browsing. I have downloaded the tar file from the official site and then installed it … (read more)

I am using Firefox 98.0(64 bit) on Ubuntu 18.04 and it crashes sometimes while i am browsing. I have downloaded the tar file from the official site and then installed it manually on my system. To debug this this time i opened the firefox from terminal and waited for it to crash. After some time while i was browsing, it suddenly crashed as i expected. The output that i got after the crash on the terminal was: ``` user@user-Inspiron-xxxx:~$ /usr/lib/firefox/./firefox

      1. !!! [Parent][PContentParent] Error: Send(msgname=PContent::Msg_DestroyBrowsingContextGroup) Closed channel: cannot send/recv


      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Reply_DiscardBrowsingContext) Channel closing: too late to send/recv, messages will be lost
      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Msg_DestroyBrowsingContextGroup) Channel closing: too late to send/recv, messages will be lost
      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Msg_DiscardWindowContext) Channel closing: too late to send/recv, messages will be lost

Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. CPU time limit exceeded (core dumped) ```

What is the cause of this crash and how to solve it. After the crash i also typed: about:crashes on the address bar of the browser but when i pressed enter, i got a blank page on the top which No crash reports have been submitted was written.

Asked by jlame646 1 year ago

Last reply by jonzn4SUSE 1 year ago