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Addon warning unclear

Hi, an addon I was using was automatically disabled, with a banner containing the following text and a link to "see details": "This extension is restricted for violating … (read more)

Hi, an addon I was using was automatically disabled, with a banner containing the following text and a link to "see details": "This extension is restricted for violating Mozilla’s policies and has been disabled. You can enable it, but this may be risky."

This is vague and unhelpful, but maybe the "see details" link will provide more context.

If I click this link, I go to a new page which has the following: "This extension, theme, or plugin violates Mozilla's add-on policies. Version deleted"

This is even worse, as it's not clear what has happened, what I should do (if anything) and gives me no confidence in the process. Does "Version deleted" mean the developer deleted this, Mozilla deleted this, is it just this version or is it all versions? Why what it deleted, was there a security problem I should be concerned about, or does it no longer run on supported Firefox releases?

While I would be interested the reason for the specific addon, it seems to me there's a more important process and UX issue here.

Side note, there seems to be no topic for addons, which seems like an oversight.

Asked by aragilar 2 months ago

Last reply by wallowy 2 months ago

Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Asked by Blueking 2 months ago

Last reply by jbr 1 month ago

Changing the Appearance of Search Engine Bar

I want to know what should I change to change between these two appearances. I tried to change everything with `browser.search` in about:config, but I don't see anything … (read more)

I want to know what should I change to change between these two appearances. I tried to change everything with `browser.search` in about:config, but I don't see anything that changed it.

Asked by eiai.asabomu 2 months ago

Last reply by devnull 2 months ago

I'm unable to figure out how to transfer my Bookmarked Favorates and Pictures, Documents,and music folders and files from my Google Chrome web browser?

I have no idea what passwords from . csv.files are or where to find them on my Asus LinuxMint laptop? The only password and username that i entered into my LinuxLapt… (read more)

I have no idea what passwords from . csv.files are or where to find them on my Asus LinuxMint laptop?

 The only password and username that i entered into my LinuxLaptop  are the only usernames and passwords

that I've entered into my new computer. I've also entered my google Chrome username and password to set up my Thunderbird email service. I never wanted to sync all my usernames and passwords in my Acer laptop computer because I felt that that made it too simple for a hacker to access all of my personal Information and access to accounts. Mozilla Firefox wants a password for csv files or tsv files or HTML files ? I don' know what any of these files are or where to go to to find them or the passwords for these files. I just want to successfully transfer all of my Favorates folders and files then all my Documents and picture files to my new computer. I'm a Photography artist, Graphic Designer,abstract painter, and creative writer. I can't move forward in my creative pursuits without completing these tasks. Thanks very much for your help and information. I'm soon to be 80 years old and not a very good keypuncher on a computer. I'm happy to leave Microsoft Windows and Google behind but Linux Mint is all new to me.

Asked by Robb Paterson Eckner 2 months ago

Last reply by sanmon 2 months ago

Where do I findWhere do I find the Library in Firefox for importing bookmarks,files and folders from my Google Chrome Acct to Mozilla Fireffox

You listed some processes for importing Bookmarks,folders and files from a laptop with Google Chrome Bookmarks with passwords from CSV files or Bookmarks from HTML files… (read more)

You listed some processes for importing Bookmarks,folders and files from a laptop with Google Chrome Bookmarks with passwords from CSV files or Bookmarks from HTML files. I didn't have my printer installed on my new Linux Mint Firefox Laptop so I couldn't print out the instruction to follow. Hopefully, I now have my Canon Printer installed on my Linux laptop so that I can print out all the instructions in detail. The information was posted to the right of this comment box. Please post the information again so that I can print it for reference and to follow. Thanks very much.

                                             Robb Paterson Eckner

Asked by Robb Paterson Eckner 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Flatpak - No embedded Media/Video Playback

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel. Recently i switched from distro specific package managers to flat… (read more)

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel.

Recently i switched from distro specific package managers to flatpak as my application provider. The firefox flatpak won't play most embedded Video/Media on applications like in-browser fediverse clients, forums, blogs or wikis. Youtube works without any issues, Twitch is fine until there is an adbreak. Then it sometimes stops with the supported format/mime error (screenshot appended), only recoverable by cache-dismissive reload.

I used this Article https://support.mozilla.org/en-US/kb/audio-and-video-firefox and the links it contains to debug without any success. None of these samples play. just shows supported format/mime error https://test-videos.co.uk/bigbuckbunny/mp4-h265 At this test website 1. and 3. example won't play. I provided a screenshot before and after trying to click play on all the examples. https://www.tekeye.uk/html/html5-video-test-page

Contrary to the observed behavior about:support#media claims Software Decoding supported for everything except HEVC.

Chromium Flatpak has no such issues. So i copy the video url and play it with chromium. You can see: dire times.

Asked by ea8e27aa-3e5c-4e3f-89df-317234589d08 2 months ago

Last reply by jonzn4SUSE 2 months ago

enhanced tracking protection prevents web sites form working

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell … (read more)

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell phone provider and "Voip.ms" a phone provider.

When I log onto public mobile I cannot view my specific account information, I can see other menu information. voip.ms I cannot log on either chat or the main customer portal. This only recently changed within the last 4 days and I am using the same version of firefox.

Can you provide an explanation as to why this is occurring?

Asked by burjet 2 months ago

Last reply by jonzn4SUSE 2 months ago

Need help removing a Firefox suggest on android

This is a little embarassing to admit, but my firefox suggest keeps suggesting me spankbang.com when i type sp, I noticed this when i was trying to search spanish on the … (read more)

This is a little embarassing to admit, but my firefox suggest keeps suggesting me spankbang.com when i type sp, I noticed this when i was trying to search spanish on the search bar.

When I follow the suggestion to it's full autocomplete it leads to a video I watched a long time ago but have since cleared from my history. I tried long pressing spankbang to remove it from suggest but I don't really know how to remove this. I did include a screenshot, but the attached troubleshoot data is from my computer not my phone. I'm not sure how to include that.

Please help me, I have a date and I don't want to accidentally have that autocomplete.

Sincerely, Firefox Android User.

Asked by eesan.lee 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

After last update, more that 5 open tabs cause computer to freeze

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with … (read more)

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with the last Firefox update. It doesn't happen when I use Brave browser. What changed to cause this?

I'm running Mozilla Firefox for Linux Mint mint 100 - 1.0 version 141.0.3 (64 bit) on Linux Mint 22.1 Cinnamon. These are the latest versions of Mint and of Firefox for Mint.

Asked by Rhonda67 2 months ago

Last reply by Kiki 2 months ago

Firefox/Apparmor

Hello, i was trying to check my apparmor stuff because of the warning on Linux. Now i tried duck.ai to instruct me , but created more damage than anything else. It said… (read more)

Hello,

i was trying to check my apparmor stuff because of the warning on Linux. Now i tried duck.ai to instruct me , but created more damage than anything else. It said to set firefox in enforcement mode, now it wont start (well im using Firefox right now in complain mode)

How do I fix this problem that everything runs normally and safe?


Please help me! madmorph666@madmorph666-E14301:~$ sudo aa-complain /usr/bin/firefox /usr/bin/firefox wird in den Complain-Modus versetzt. madmorph666@madmorph666-E14301:~$ firefox ATTENTION: default value of option mesa_glthread overridden by environment. [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [Child 72430, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:72430): dconf-WARNING **: 03:12:53.181: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

Asked by ɰ4ደዪɘዶ 2 months ago

Last reply by Paul 2 months ago

Why a browser needs AI? I don't want this, turn this off, completely.

The settings page is vaguely providing an option to turn off this feature. I don't care what you want to call it, be it AI/ML/chatbot, it's not related to browsing the in… (read more)

The settings page is vaguely providing an option to turn off this feature. I don't care what you want to call it, be it AI/ML/chatbot, it's not related to browsing the internet and I don't want it. I don't want it to consume ANY resources of my computer, I don't want it to exist in my computer unless I EXPLICITLY use it, I don't want to be FORCED to go and search everything in about:config page to get it completely (probably) deactivated. Provide a button that DOES deactivate and hide (without running it in the background either) the whole AI/ML/chatbot integration. I don't want to use it, again, I don't want it being shoved in my face or my computer against my will. Firefox IS a web browser. Otherwise, let's stop making any kind of websites (eshops, newspapers, social media and other) since they will not be browsed by people that want to browse the web, since the web browser decided to put AI in front of everything to consume everyone's content and dictate their own design, alignments caused by bias disagreements etc etc.

Asked by kaotiskhund 2 months ago

Last reply by Paul 2 months ago