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'Import from a File' button in the Passwords tab does not work

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' optio… (read more)

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' option in the drop down menu of the Logins and Passwords tab. After following a guide that instructed to set signon.management.page.fileImport.enabled to true in the about:config page, the option appeared. However, the said option is unresponsive to any clicks. The drop down menu simply closes once the option is selected, without any other reaction.

I'm not sure if this is a related problem but I am also unable to use the Import Wizard that appears on performing Alt+F and choosing 'Import From Another Browser...' The Import Wizard window only appears with a message that says "No programs that contain bookmarks, history or password data could be found."

Firefox browser version: 103.0.2 (64-bit) OS: Ubuntu 22.04 (64-bit) Windowing System: Wayland

Funnily enough, the 'Browse..' button for adding images under this support question doesn't work either.

Asked by Fuzzy 10 hours ago

Answered by jscher2000 - Support Volunteer 10 hours ago

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  • Archived

kb switch to another window, NOT another tab!

I know i can slow click on the icon to get to a second window, but there must be a kb for that. the help muddles the meaning of tabs and windows. I want to switch to th… (read more)

I know i can slow click on the icon to get to a second window, but there must be a kb for that. the help muddles the meaning of tabs and windows. I want to switch to the next window with a different tab bar where i put pocket so i can save to it

Asked by Fluffy the cat 1 year ago

Answered by Terry 1 year ago

  • Solved

Some pages do not display

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websi… (read more)

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websites, where I am unable to login although the page displays correctly (an error message appears on one of them: "Please check the consistency of your URL").

This is quite annoying, especially because I cannot find anything related on the web. I use Firefox on POP OS 22.04.

Thanks. Cheers.

Asked by Julien Larena 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Linux Firefox not accepted by online sales websites in Zorin OS and Linux Mint

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15Y… (read more)

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15YO Dell Dimension 900.

I've had no problems with Linux Firefox for many years. I do not use any other Non-Linux OSes. Linux Mint updates Firefox regularly and so do I in that OS. I'm currently in a free version of Zorin which doesn't seem to push out updates, so my Zorin Firefox may be sadly out of date.

At any rate, today in Zorin, when I went to several of the bigger online sales platforms, they refused to accept my Firefox and suggested Chrome, Opera, and Safari; Target suggested Firefox.

Went to Mozilla to try and upgrade, but it didn't offer the Linux browser automatically when it read my computer. I was only offered the Windows browser. This may be because the computer is an old Dell Windows machine that I converted to Linux or it may not. I've never had this happen before.

Yesterday in Linux Mint, in which Firefox is upgraded at least weekly, the same thing happened once with a big online retailer. They said my browser was outdated and unsafe.

What's going on? I'm wondering if Linux OSes are simply not being accepted when the big retailers are doing software upgrades, or is something going on with Firefox?

Asked by vineyridge 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

firefox switching to tab with login prompt everytime on startup

everytime I open firefox, it automatically switches tabs like these which require authentication to log in. even though their password is saved, I am still required to cl… (read more)

everytime I open firefox, it automatically switches tabs like these which require authentication to log in. even though their password is saved, I am still required to click in sign-in button.

Its really annoying that these kind of tabs get opened automatically, and then I have to switch back. Is there a way to disable this autoswitch or better, let the authentication happen automatically since the password is already stored ?

Asked by kushagraR 1 week ago

Answered by cor-el 1 week ago

  • Solved

Some (working) search engines are missing from settings/search.json.mozlz4 - where are they?

I've some search engines which was configured a lot of years ago (or maybe was imported from another browser many years ago). They are working in address bar (e.g. I can … (read more)

I've some search engines which was configured a lot of years ago (or maybe was imported from another browser many years ago). They are working in address bar (e.g. I can enter there "cve something", press Enter and get redirected to https://cve.mitre.org/cgi-bin/cvekey.cgi?keyword=something), but not listed neither in about:preferences#search nor in my profile's search.json.mozlz4 (I've unpacked and checked it - it contents does match about:preferences#search). I've tried to grep for "cvekey.cgi" in my profile folder but get no results (I suppose these "hidden" search engines are stored in some sqlite file).

I'd like to have these hidden search engines listed in about:preferences#search. I can even manually re-add them, but how can I find complete list of all configured search engines?

Asked by powerman-asdf 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Many legitimate Web Sites not loading

Hi I have been experiencing rejection of access to many legitimate Web Sites. I have attached the error I get even when trying to get to a mozilla web page. This is get… (read more)

Hi I have been experiencing rejection of access to many legitimate Web Sites. I have attached the error I get even when trying to get to a mozilla web page. This is getting both frustrating and limiting in my desire to support, which I do, Mozilla's strategy of privacy and freedom.

I am using Fedora Linux Version 34 and Firefox Version 100.0.2 64 Bit. I did not experience these problems months ago. I have kept everything up to date as far as I can with my OS limits, if any.

I want to examine what is going on and would like to know where to look. Any help would be appreciated ... Robert

Asked by robweir 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Twitter videos and some other sites not working.

Since i have my new laptop, i do not get twitter videos, bbc news working. Youtube and vimeo does work! Guess its about html5? Have checked mediasource and javascript set… (read more)

Since i have my new laptop, i do not get twitter videos, bbc news working. Youtube and vimeo does work! Guess its about html5? Have checked mediasource and javascript settings in about:config and they are okay. Do not have this problem in brave browser.

Anyone has an answer?

Thanks in advance!

Asked by peter.terpstra7 6 days ago

Answered by peter.terpstra7 6 days ago

  • Solved

small numbered boxes started appearing on webpages behind each element on a page

Today, web pages started showing small numbered boxes behind each element on a webpage. As you move down the page, the numbers are in sequence. I tried the font settings.… (read more)

Today, web pages started showing small numbered boxes behind each element on a webpage. As you move down the page, the numbers are in sequence. I tried the font settings. They are all set at what they should be. I also tried the config settings, no joy. If I restart in troubleshooting mode, the boxes go away. Note: I am using Linux Mint, and Firefox just updated yesterday to V103.0.2. Any help would be appreciated.

Asked by bawlmer23 5 days ago

Answered by cor-el 5 days ago

  • Solved

Can't make WikiSpecies list display reddish "unused" color

I got help with this from your group some weeks ago, but I had to reinstall my Ubuntu OS (linux v.20.04.4 -- using firefox) recently and can't recall the answer. When I v… (read more)

I got help with this from your group some weeks ago, but I had to reinstall my Ubuntu OS (linux v.20.04.4 -- using firefox) recently and can't recall the answer.

When I view a WikiSpecies list of file names (e. g., see https://species.wikimedia.org/wiki/Pentatominae), the instances which have been installed but never used should be in a different (reddish) color. I am attaching an image of a page containing a file named "Abadia" (first one on the left, just under "A") which is unused. I also am attaching an empty "Creating Abadia" which is the result of clicking on "Abadia".

Please tell me how to change the image of an unused, empty file. I recall that there were two different choices SOMEWHERE in the system, "Always" and "Never" I think: One of them forces a system-level color pattern which includes reddish unused items; the other allows the used to program arbitrary displays such as the above (typical example from the dconf editor is 'bg_color: #f0f1f2; selected_bg_color: #023C88', but this editor does not change the appearance of a file instance.

Asked by jwill1000000 3 months ago

Answered by Terry 3 months ago

  • Solved

Firefox use what to choose folder in KDE Plasma?

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But fi… (read more)

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But firefox looks not though both use gtk3 as UI

Firefox choose folder got wrong when use a USB HDD

Asked by kearney 3 months ago

Answered by kearney 3 months ago

  • Solved

Blank pdfs

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely … (read more)

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

Asked by jesse20 1 month ago

Answered by jesse20 1 month ago

  • Solved

[SOLVED] cannot save page/file to local drive

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" i… (read more)

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

EDIT: the issue was solved by installing the following packages, as shown in this question :

xdg-desktop-portal xdg-desktop-portal-gtk

Asked by gi4c0ph 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

"Container Windows" feature request

There is not "Usability" topic. Hence selected "Other". Containers are one of those features that I use almost in every Firefox session. It clearly segregates my office a… (read more)

There is not "Usability" topic. Hence selected "Other".

Containers are one of those features that I use almost in every Firefox session. It clearly segregates my office and personal work. I am asking for a feature, that could already be there somewhere in the advanced configuration (about:config).

Before asking let me set the context. Before containers, I used profiles to separate my work. But the disadvantage of profiles is that the cache, auto-fill, history all those convenient features are not the same everywhere. But the advantage of profiles is that every shortcut key, clicking of link would open in the same work area profile. I don't have to open context menu and select a profile each time.

"Container Windows" could be such a feature which is best of both worlds. I am not aware if this is already there. At least the feature is not obviously visible. There is a feature in "multi-container plugin" which can move all the tabs belonging to a container to a separate window. if we add a feature, in this plugin or Firefox core, to bind a particular window to just one container then it can bring all the goodness of "profiles" and we can still use all the features of "containers".

1. Clicking a link in other application would open the default container (no-container) window 2. Control+Click, by default, opens tab in a bound container window, and hence in the same container 3. Context menu in all windows (bound and unbound) still gives an option to open tab in any container

Please let me know how to do this, if this is already implemented. Or tell me where to raise this feature request.

Asked by Pankaj Jangid 6 days ago

Answered by Paul 6 days ago

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  • Archived

address bar menu

When you click on the address bar a drop down menu appears which allows you to immediately select a site that you visit frequently. How do I remove an item from this men… (read more)

When you click on the address bar a drop down menu appears which allows you to immediately select a site that you visit frequently. How do I remove an item from this menu?

Asked by jeitel 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Youtube Message For Rented Video "! Sorry, there was an error licensing this video" Fix Needed

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play … (read more)

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play button. "Free" Youtube videos work just fine, paid content gets this message. Have firefox-9.5.0.2.ta.bz2, use Linux updated software. Followed all previous suggested Support, cannot seem to find fixes that included DRM, Safemode switch, etc. Thanks for previous help, still stuck... anymore ideas appreciated. Also, difference between running "normal and beta", please explain, and how to know "differences?"

Asked by Gerb 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Solved

Where is the trash folder for bookmarks?

FF 100.0.2 Ubuntu 22.04 LTS I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on… (read more)

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

Asked by Quentin 2 months ago

Answered by cor-el 2 months ago