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## Youtube keeps "pausing" the video im playing

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only ext… (read more)

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only extensions are honey, ecosia search and stylus

Asked by atiedebee 3 weeks ago

Answered by jscher2000 3 weeks ago

• Solved

## Containers in Private mode

It is my understanding that in Private browsing mode, tabs aren't isolated from each other and all tabs share the same (in memory) cookie jar and thus, for instance, exis… (read more)

It is my understanding that in Private browsing mode, tabs aren't isolated from each other and all tabs share the same (in memory) cookie jar and thus, for instance, existing third-party cookies are possibly sent in the same private session.

Why multi-account-containers addon is not avaliable in PB when it can be beneficial?

Asked by Izar 3 weeks ago

Answered by jscher2000 3 weeks ago

• Solved

## Firefox bookmark.html damaged

Hi guys i'm new in the forum so i have no idea if anybody else allready had my problem,i've tried to fix it myself but i cant seem to get it done. Yesterday i had a probl… (read more)

Hi guys i'm new in the forum so i have no idea if anybody else allready had my problem,i've tried to fix it myself but i cant seem to get it done. Yesterday i had a problem with my OS linux,and i had to reinstall the system,while i was pretty sure i had all bookmarks saved in an external HD i went straight to a quick format and reinstall of the OS,after installed all the due system update.

The Problem:

While i was importing the bookmarks.html i stored in external HD i noticed that nothing was being added in the bookmarks of Firefox,so i tried few times just in case i was doing something wrong but still nothing was being added in the bookmarks,so i tried to import the bookmarks on Tor Browser and the same thing happened nothing was imported. So it came to my mind that the .html file could've been damaged. Now i tried many ways to open the file either in command line or text editor i even tried using libreoffice,in the case of text editor,command line such gedit,pico,nano it loaded the file but it was heavily encrypted,in the case of libreoffice shortly after i tried to open the file popped up a message telling me that the file was corrupted and libreoffice couldn't read it and stopped.

I need a solution to either fix the .html file or decrypt it so i can recover the web addresses inside and it would be very bad for me since my bookmarks.html is 3.3Mb large with ALOT of bookmarks inside.

Can anybody tell me how to?

Thank you in advance for any help or suggestion that may help me to retrieve my bookmarks. Ludo.

P.S. OS Linux BackBox 7 up to date along with it latest version of Firefox that update server provides me.

Asked by zmikymiky1976 3 weeks ago

Answered by zmikymiky1976 2 weeks ago

• Solved

Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I try to open Preferences page from menu - it will not open, even new tab isn't created.

If I start firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 all works fine. Problem appeared after I accidentally used all of my laptop RAM with other app. Firefox didn't crashed, but after reopening this issue is began appearing.

I use Linux Mint 20, and apt-upgraded all packages (including firefox) right after this issue first appeared. I tried to: - restart browser (didn't work) - restart laptop (didn't work) - use different profile (didn't work) - use browser safe mode (didn't work) - clear caches (didn't work) - disable all extensions (didn't work) - use different versions: 75.0, 87.0, 82.0, freshly-compiled by myself (didn't work) - refreshing firefox (didn't work) - run firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 (worked, but it's obviously unsafe and don't fix the root problem)

I found some issues and bugs that looks pretty similar to mine: https://support.mozilla.org/en-US/questions/1245935 https://support.mozilla.org/en-US/questions/1235332 https://support.mozilla.org/en-US/questions/1279656 https://bugzilla.mozilla.org/show_bug.cgi?id=1433065

Also, after closing firefox, it stays running in processes, and I can't open new window for 30 seconds or more after closing old window.

I think it's bug and problem is somewhere in firefox sources. Do you have any ideas, how can I fix this?

Asked by ivushkinalex 2 weeks ago

Answered by ivushkinalex 1 week ago

• Solved

## Firefox fails to use some local fonts

After installing the Native MathML extension (to get MathML typeset equations on the Wikipedia, as suggested on mediawiki.org), all equations set by MathJax/MathML turned… (read more)

After installing the Native MathML extension (to get MathML typeset equations on the Wikipedia, as suggested on mediawiki.org), all equations set by MathJax/MathML turned to using STIX instead of Latin Modern. I'd like them to stick to Latin Modern instead.

The only possibly related setting I've found is font.name-list.serif.x-math in about:config, whose value is Latin Modern Math, STIX Two Math, […]. I tried to manually change the font family specification of some text to see if Firefox could use Latin Modern Math to begin with, but apparently it can't (see first screenshot attached), while it loads STIX allright (second screenshot). Latin Modern is not the first locally installed typeface I haven't been able to use, but it's the first one I have really tried to (I don't remember which one the other typeface was).

My Latin Modern font comes from TeX Live 2019 installed using the TUG installer, not Fedora's package manager. fc-list | grep -i "latin modern math" returns /usr/local/texlive/2019/texmf-dist/fonts/opentype/public/lm-math/latinmodern-math.otf: Latin Modern Math:style=Regular. I'm running Firefox 87 on Fedora 33.

Asked by Fulan 2 weeks ago

Answered by Fulan 1 week ago

• Solved

## Security risk with certificate

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk "Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem dur… (read more)

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk

"Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem durch die Website verursacht und Sie können nichts dagegen tun. Sie können den Website-Administrator über das Problem benachrichtigen."

That is what I did. I called that shop and told about that warning. The lady on the phone also went to the address, but she did NOT see that warning. She confirmed that her PC was OUTSIDE of sz-shop.de like mine.

So the problem is a potentially wrong warning? Or how can we explain that I see a warning and other people do not see it?

Asked by firefox jolexin 1 week ago

Answered by TyDraniu 1 week ago

• Solved

## Creating folders in Firefox

My computer was updated with the latest linux and the latest firefox browser. I want to create folders in my bookmarks. All the help answers say to go to Bookmarks and cl… (read more)

My computer was updated with the latest linux and the latest firefox browser. I want to create folders in my bookmarks. All the help answers say to go to Bookmarks and click on 'Menu'. That does not come up as an option. All I get is: Show all bookmarks; bookmark this page; bookmarks toolbar; other bookmarks. I can't find anything similar in tools, edit, or file. I also don't get 'Edit Bookmarks' like was in the last edition I had.

Asked by petro_08332 1 week ago

Answered by TerryN21 1 week ago

• Solved

## Firefox does not load any pages or settings or login for firefox account

Hi everyone, Thanks a lot for taking time reading this! :) I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, firefox op… (read more)

Hi everyone,

Thanks a lot for taking time reading this! :)

I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, firefox opens normaly after rebooting, remembered all tabs and my firefox account etc., but it's just not loading anything. I can still type in a web adress or something in the search, I can also still select the drop-down menu on the right ("Open menu") and select e.g. "Settings", but nothing happens afterwords. Same problem for all websites. Some of the main buttons are also not functional (refresh, back/forward). I attached a screenshot from the "empty" firefox (but not sure if that's of any help anyways ;) ).

I tested a couple of things so far, nothing helped:

1) Internet is working, I tested ping, apt is working as well as a differnt browser I installed now).

2) I reinstalled firefox completely by running the following commands:

      sudo apt update
sudo apt purge firefox // sudo apt --purge autoremove firefox
sudo rm -rf .mozilla
reboot
sudo apt update
sudo apt install firefox

      (Since I removed the profile folder, the standard tab and bookmarks open/show after starting firefox now, as expeced. I'm also not longer logged in.)


3) By starting firefox via the console, no error messages were shown

4) I created a second ubuntu unser profile, to test if firefox would work there: it doesn't

5) Since I have a dualboot with Win10/Kubuntu 20.04, I started Windows and tested firefox there: it is working as usual.

6) I also obviously tried to google this problem, but either I put the wrong keywords in or this problem is pretty unique/new?

If you need any further information on my system, I'm happy to provide them! Thanks a lot for any recommendations and further ideas, what to do! I'm pretty much desperate for a solution by now, as during home office a not well working system is a pain! ;)

Thanks and stay safe, Katrin

Answered by TyDraniu 6 days ago

• Solved

Hallo, My previous thread was archived, but further regression has occurred so I'll bring it up here again as feature requests are down. I'm still using 56 one reason bei… (read more)

Hallo,

My previous thread was archived, but further regression has occurred so I'll bring it up here again as feature requests are down. I'm still using 56 one reason being that there are separate control options for the start page and the home page. I like to start with a blank page, but have the home button available for my #1 destination. The current version of firefox combines start and home pages, thus taking away my options to separate these elements. For a while it wasn't in the GUI, but you could fix it in the about:config (which was my previous "solution"), but with the latest updates this has been removed as well.

How do I get separate start and home pages? If I could assign a value to the home icon that didn't affect the start page, that would work too.

         Tak!


Asked by matieusinjon 1 week ago

Answered by cor-el 1 week ago

• Solved

## Not able to see any page actions after clicking the button in the address bar

When I click the three dots in the address bar to open the page actions, I am not able to see any options it shows an empty box. It started happening recently. My version… (read more)

When I click the three dots in the address bar to open the page actions, I am not able to see any options it shows an empty box. It started happening recently. My version is 84.0.

Thanks in advance for helping out.

Ps. I have attached the screenshot of what exactly is happening.

Asked by Diode 1 week ago

Answered by FredMcD 1 week ago

• Solved

## "www firefox com cn"

Sir/Ma'am, My system is a standard install, and when I open Firefox, click Help, About Firefox, and then click the linked word (Mozilla) "Firefox is designed by Mozilla" … (read more)

Sir/Ma'am,

My system is a standard install, and when I open Firefox, click Help, About Firefox, and then click the linked word (Mozilla) "Firefox is designed by Mozilla" it takes me to "www firefox com cn" ?

Is the version of Firefox in the Linux repositories the China version with an American facelift?

I know you all do not have command and control of this, but I thought someone should be aware that the default Firefox browser for Linux installs seems to be the CCP Firefox and not American version. With all the CISA activity, it might be something to look into.

Kernel: 5.4.0-70-generic x86_64 GCC v: 9.3.0 Desktop: Cinnamon 4.6.7 Distro: Linux Mint 20 Ulyana Base: Ubuntu 20.04 focal

Firefox for Linux Mint: 87.0 (64-bit)

Asked by SyntaxNero 1 week ago

Answered by SyntaxNero 1 week ago

• Solved

## Searching bookmarks no problem but how to get location of bookmark from search?

Hi, searching for bookmarks (with sidebar) is no problem. There are several cases where I look, if something or similar had been bookmarked already. With this I want to a… (read more)

Hi,

searching for bookmarks (with sidebar) is no problem. There are several cases where I look, if something or similar had been bookmarked already. With this I want to avoid doubling/tripling/'moreling' bookmarks. But if I find something already bookmarked, I do not know in my about 1000 bookmarks where the bookmark is located. I tried to show properties of the found bookmark but it does not tell where it is placed. So I would have to look manually about 100 folders to find where the bookmark is located.

The most easy solution I think, would be indicating the place of the bookmark when showing settings of bookmark. On hovering over the found bookmark in a third line of popup could be told the location of this bookmark and would be visually more pleasant I think.

Else I have to put the bookmark doubled in a more visible location and delete the bookmark found by search. This workaround works but is not intuitive and bothersome (and costs much more time).

As this solution would be easy to implement, I hope, this can be implemented 'soon'. I think, this would help many others, too. (At least I heard from several others in my environment, that they miss such a thing.)

Not forgetting, thanks for the great browser, Niels

Asked by N 1 week ago

Answered by TerryN21 6 days ago

• Solved

## Graphic artifacts in normal mode (in a safe mode, they are absent)

a similar problem in a browser installed with apt (but when running in safe mode, there is no problem, and manually disabling extensions and cleaning / refreshing firefox… (read more)

a similar problem in a browser installed with apt (but when running in safe mode, there is no problem, and manually disabling extensions and cleaning / refreshing firefox, does not help). When installing via snap, there is no such thing, but it does not suit me for work, since there is a problem with profiles.

I would be very grateful for your help in solving this problem.

Details: Имя Firefox Версия 87.0 ID сборки 20210318103112 ID дистрибутива canonical User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:87.0) Gecko/20100101 Firefox/87.0 ОС Linux 5.8.0-48-generic #54~20.04.1-Ubuntu SMP Sat Mar 20 13:40:25 UTC 2021

• Solved

## Firefox Developer edition on ubuntu asking to reinstall the package on every update

I downloaded firefox developer edition from: https://www.mozilla.org/en-US/firefox/developer/ But almost every 5-6 days it shows a prompt saying firefox have an update, d… (read more)

I downloaded firefox developer edition from: https://www.mozilla.org/en-US/firefox/developer/ But almost every 5-6 days it shows a prompt saying firefox have an update, download it from website we will help you install it. It's inefficient and time consuming to manually download and setup firefox after every update.

Asked by yashrathicricket 6 days ago

Answered by cor-el 6 days ago

• Solved

## Custom page for new tabs

Hello, how can I get similar functionality to "New tabs" as I have for "Homepage and new windows"? Because right now all I can do is either choose to open Firefox's home … (read more)

Hello, how can I get similar functionality to "New tabs" as I have for "Homepage and new windows"? Because right now all I can do is either choose to open Firefox's home page or a blank page, but I would like to be able to open my custom sites just as I do for "Homepage and new windows".

Firefox version 87.0

Asked by Raudonkepuris 5 days ago

Answered by cor-el 5 days ago

• Solved

## FF profile choice problem on Linux Mint with Claws email

I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles hav… (read more)

I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles have the same syntax; I checked the files. Neither one is set to be the dominant one. Typically, I don't use more than one at a time.

I also use Claws mail. Whenever I get any mail with a link I want to check out, I just used to click on that link and it opened in a new tab in the FF browser profile that was currently open. Similarly, whenever I wanted to see the HTML version of a mail, I right-clicked on the html-icon and chose open. Again, it picked the open browser.

Now, though, whenever I pick either one of those options above, I get the "Choose User Profile" box. If I pick the profile that is currently open, I get an error telling me that it's already running.

Since I mostly read email when I use the no-work FF profile, I tried to add "firefox -P NotWork -no-remote --class NotWorkProfile" but that also resulted in the choose user profile box to open.

My current work-around is to copy the link and open it in a new tab, or pull the whole mail into the tab to see the HTML version. Quite annoying.

Is there any way to get it to ignore all other profiles but the currently open one? Thank you for anyone who has an idea. Let me know if there's anything else I may add to explain the situation.

[My apologies if this isn't the right forum; I'm also attempting to ask this question in the Linux Mint and Claws forums, if those exist.]

Answered by cor-el 2 days ago

• Solved

## Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (read more)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7

Asked by Nikola Lozanovski 2 days ago

Answered by Nikola Lozanovski 5 hours ago

• Solved
• Archived

## Actually, FF doesn't crash, it's hanging, when i try to open links or sending forms, are processed with JS

Any link or button which is processed with Javascript causes firefox to hang. Its window doesn't responsing, however, after some seconds, a small window (that seems like … (read more)

Any link or button which is processed with Javascript causes firefox to hang. Its window doesn't responsing, however, after some seconds, a small window (that seems like a js-alert window) is shown. This window has 2 buttons, but there's no text in a whole window. Window's title in taskbar is just "Untitled window". If i close this window, firefox hangs again for a few seconds (the main window is having artifacts of other windows until that small window will be shown again)

In certain cases, after i kill the main window process, there is appeared the requested by link window.

I've got these bugs on Gmail options page, for example (but that trouble finding me everywhere on the net, on forums, sites, portals etc.)

I've tried to disable all the plugins, remove my ~/.mozilla, rebuilding firefox – no results.

Firefox is built on Gentoo linux OS. emerge --info firefox can be found here: http://pastie.org/1318950

--- Sorry for my english, guess there are a lot of mistakes again, right?

Asked by fargred 10 years ago

Answered by the-edmeister 10 years ago

• Solved
• Archived

## How to get to the Questions section of this support website?

Hi there, This website's really twisting my mind: I posted some question some time ago and there is no way to get back to it because my dashboard is empty and there is no… (read more)

Hi there,

This website's really twisting my mind: I posted some question some time ago and there is no way to get back to it because my dashboard is empty and there is no apparent link to the questions section of this website. Thanks to Google I sneaked my way through https://support.mozilla.com/en-US/questions and then only I could find my question again.

Turning in circles again and again on a website is not nice for the end user. I know you seem to want people to go through your troubleshooting process---which I can understand, but all I want is to review my already asked question.

It would be nice if you added some link somewhere---if I missed it, please point it out to me.

Regards, Benjamin

Asked by jesuisbenjamin 9 years ago

Answered by cor-el 9 years ago

• Solved
• Archived

## Browser will no longer open a new tab when clicking on search results, would like to do this so I don't have to use a differnt browser

I often want to keep a tab open and go back to the search. It used to be that clicking on a search result opened a new tab,but now it replaces the search with that link s… (read more)

I often want to keep a tab open and go back to the search. It used to be that clicking on a search result opened a new tab,but now it replaces the search with that link so that I have to back out of it to get to the search and use history to see where I have been. This is a dealbreaker for me. There does not appear to be any way of restoring this behavior, even in about:config. Help

Asked by John 11 months ago

Answered by jscher2000 11 months ago