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  • Archived

Firefox account verification email is has timestamp rendered in Greek date instead of English

To post on this support forum I just created a Firefox account. The system then emailed me a verification code to check my address. While nearly the entire email was in E… (read more)

To post on this support forum I just created a Firefox account. The system then emailed me a verification code to check my address. While nearly the entire email was in English, the time seemed to be rendered in Greek. This seems a bit odd to me. My browser is set to English, with no other languages present. My IP address is in the Netherlands. See the contents of the email below.

Cheers, Maarten


Copy/paste this code into your registration form. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌‌ Firefox logo Is this you signing up? Firefox on Linux 's-Hertogenbosch, NB, Netherlands (estimated) IP address: 45.95.64.129 Πέμπτη, 17 Μαρ 2022 8:05:45 ΜΜ (CET) If yes, use this verification code in your registration form: 195505 It expires in 5 minutes. This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Mozilla Privacy Policy Firefox Cloud Terms of Service

Asked by geekabit 2 years ago

Last reply by geekabit 2 years ago

  • Archived

Make PDF behaviour in firefox consistent

PDF behaviour is pretty arbitrary. In my settings I have 'Always Ask' for PDFs and 'Always ask' for Downloads: where to save files. And yet - if I export a file from Go… (read more)

PDF behaviour is pretty arbitrary.

In my settings I have 'Always Ask' for PDFs and 'Always ask' for Downloads: where to save files.

And yet - if I export a file from Google Docs as PDF (an action which I would expect to trigger an 'always ask' even if that were not the setting I had already set) - it does not ask; it just downloads to my home directory (which is not a directory specified anywhere as a preference for where to download to).

I am aware that this is probably Google's being creepy and exploiting some setting or lack of setting, but firefox should protect me against this and when multiple settings are set to 'always ask', firefox should, y'know, maybe ... ask.

Seriously - why is firefox making it the user's job to work out what weird exceptions to an explicit policy should be dealt with as a separate case? If the download and save routines are activated then, if the settings are set to 'ask' - it should [profanity] ASK.

Zero tolerance for profanity even if censored. Profanity removed

Asked by annoyingfirefox 2 years ago

Last reply by pg_78 1 year ago

  • Archived

cannot figure out how to make scale and colorize scrollbars in firefox 98

Using firefox in linux mint 19.3 mate. Until firefox 97, I could control the size and color of the firefox scrollbars with a system CSS. Since a firefox update to versio… (read more)

Using firefox in linux mint 19.3 mate. Until firefox 97, I could control the size and color of the firefox scrollbars with a system CSS. Since a firefox update to version 98, firefox ignores those settings. Nothing has changed in my firefox settings, my about:config, or system settings. But now the scrollbars are barely visible low contrast narrow bars that are unpleasant to work with, and I can't figure out how to change this. suggestions? tnx

Asked by stranglehold 2 years ago

Last reply by stranglehold 2 years ago

  • Archived

Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the b… (read more)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Asked by Cryosleeper 2 years ago

Last reply by Terry 2 years ago

  • Archived

In LinuxMint 20.3 FF does not open in desktop which called it.

When I click on the Firefox icon the app opens in which ever desktop it opened in last, not in the one the user (me that is) is currently in. Annoying but not critical. … (read more)

When I click on the Firefox icon the app opens in which ever desktop it opened in last, not in the one the user (me that is) is currently in. Annoying but not critical.

This problem appeared after I upgraded to LM 20.3 and the latest FF in Flatpak so I have no idea if the problem is LM or FF or both.

Linux Mint 20.3 Cinnamon Firefox "Mozilla Firefox Flatpak - 1.0 98.0.1 (64 bit)

Asked by johnb0647 2 years ago

Last reply by johnb0647 1 year ago

  • Archived

Firefox snap package with Plasma Integration extension (KDE)

Hello, my Friends. There a way to use Plasma Integration (extension) with Firefox snap package? I'm using: Kubuntu 21.10 Firefox 98.0.2 (64-bit) Mozilla Firefox Snap for… (read more)

Hello, my Friends. There a way to use Plasma Integration (extension) with Firefox snap package?

I'm using: Kubuntu 21.10 Firefox 98.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002-1.0

Asked by Anderson Bairo 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Cannot autofill Credit Card Info

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on t… (read more)

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

Asked by The Singer Man 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Recover pre-previous session

I had a number of tabs open today (~40). Because Firefox started to malfunction, I had to restart Firefox. It happened to me before and I knew that I can restore my previ… (read more)

I had a number of tabs open today (~40). Because Firefox started to malfunction, I had to restart Firefox. It happened to me before and I knew that I can restore my previous session so I safely closed the tabs.

When I restarted it, I opened a tab and then I tried to open the Application Menu, but accidentally closed the window. Now, when I've re-opened Firefox and attempted to restore the previous session only that last tab appeared.

Is it possible to recover the pre-previous session? I use Ubuntu 18.04. Where is this information located? and how can I retrieve it?

Asked by amberbear 2 years ago

Answered by Dropa 2 years ago

  • Archived

How can I change the location of the dom storage?

I know websites are storing permanent data in profile/storage/default but I wanna change the location to another directory. I don't wanna disable the dom storage, I just … (read more)

I know websites are storing permanent data in profile/storage/default but I wanna change the location to another directory. I don't wanna disable the dom storage, I just want it all to go to another directory of my choice! How do I do that? I checked everything related to dom.storage in about:config but couldn't find any mention of the location. Will it work if I simply add a new value "dom.storage.targetdir"?

Asked by Valso 2 years ago

Last reply by Valso 1 year ago

  • Archived

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (read more)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

find product on a website.

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for… (read more)

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for years, with Ubuntu

Asked by Ron 2 years ago

Answered by cor-el 2 years ago

  • Archived

Can't Change Password

When I try to change my password, it makes me log in, which I do using my old password. Then I get to the change password screen, enter my old password, my new password, … (read more)

When I try to change my password, it makes me log in, which I do using my old password. Then I get to the change password screen, enter my old password, my new password, and my new password again to confirm. But it won't let me save it because it says "incorrect password." I know it's not the incorrect password, because I just used it to log in. I use KeePass, I copy the password, it is impossible to misprint.

  • Solved
  • Archived

after installing the extension video downloadhelper it's impossible to uninstall

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button … (read more)

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button the profile directory (/home/xxx/.mozilla/firefox/v6kxe18l.default-release-1648663005215/ for me) don't have a extension folder after refreshing firefox, when booting up i immediately get the extension reinstalled

This is clearely skooky behavior in my opinion and I really don't want this extension

Asked by Kylianalex 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox shows only window boarders on first start

Hi, since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a… (read more)

Hi,

since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a black frame, see image). If I close and re-open it, everything is fine. So its not really a big issue. However, it's annoying. Has anyone any idea what's the problem? This never occurred on my desktop PC, which should have the exact same configuration (except for any hardware related stuff).

Thanks for your help

Asked by philipp-schneider 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Reverse tab scrolling direction on linux

I.e. https://support.mozilla.org/en-US/questions/1014510 doesn't work on LMDE 5 (changing mousewheel.default.delta_multiplier_y to -100 causes all scrolling to be reverse… (read more)

I.e. https://support.mozilla.org/en-US/questions/1014510 doesn't work on LMDE 5 (changing mousewheel.default.delta_multiplier_y to -100 causes all scrolling to be reversed, not just tab scrolling.

Asked by maartentenvelden 1 year ago

Last reply by maartentenvelden 1 year ago

  • Solved
  • Archived

Horizontal scrolling w. touchpad doesn't work on linux

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizonta… (read more)

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizontally w. touchpad doesn't work for scrolling on pages nor for scrolling the tab list at the top.

Asked by maartentenvelden 1 year ago

Answered by maartentenvelden 1 year ago

  • Archived

"Send Tab To Device" feature has stopped working.

I run firefox 98.02 on several devices, on linux (Ubuntu 20.04.4 LTS, Ubuntu Studio) and at some point either the windows devices which still have send tab to device menu… (read more)

I run firefox 98.02 on several devices, on linux (Ubuntu 20.04.4 LTS, Ubuntu Studio) and at some point either the windows devices which still have send tab to device menu item are not sending or the linux device is not receiving the tab. The latter is probable as the menu item is no longer in the menu. Is there an "about:config" setting to get that back? Thanks.

Asked by daniel.a.sprouse 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firexfox Browser Crashes on Ubuntu 18.04

I have noticed that sometimes the firefox browser crashes when a video is playing. This has happened multiple times now. To debug the issue, this time i started the brows… (read more)

I have noticed that sometimes the firefox browser crashes when a video is playing. This has happened multiple times now. To debug the issue, this time i started the browser using terminal so that when the browser crash i will see the message on the terminal. This time i was watching a youtube video. And while the video was playing the browser first hangs(meaning the screen/video freezes and browser doesn't respond to any clicks or anything) for first 2-3 minutes and then it crashes. This time since i had started the firefox from terminal, after the crash i got the following printed out on the terminal: ``` user@user-Inspiron-xxxx:~$ /usr/lib/firefox/./firefox Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. CPU time limit exceeded (core dumped) ``` I am using Ubuntu 18.04 and Firefox version 98.0(64 bit). I have downloaded the tar file of this version from Mozilla's official site and then installed it manually on my machine. Can someone help me solve the issue and also tell me the reason for this crash.

Asked by jlame646 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Video won't play - how to debug ?

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380 I'm sure it is not Firefox as I have also tried Chrome and Ope… (read more)

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

Asked by oygle 1 year ago

Last reply by oygle 1 year ago