Showing questions tagged:

I wast to recover using recover keys, but there is no >forgot password< button at sign in, how do I get to the button?

My primary password was change on June 16, 2026. I did not initiate the change, nor have information about the new password. I have recovery keys I would like to try. I … (read more)

My primary password was change on June 16, 2026. I did not initiate the change, nor have information about the new password. I have recovery keys I would like to try. I am not certain whether when the password was changed the recovery keys were as well.

The first step in support instructions is to click >forgot password< button at sign it. There is no such button.

Open 1

On Ununtu 24.04 I did an update and youtube doesn't work on FIrefox 152.0.4

On Ununtu 24.04 I did an update and youtube doesn't work on FIrefox 152.0.4. I did an update from the Software updater and videos don't play on youtube any more. I go… (read more)

On Ununtu 24.04 I did an update and youtube doesn't work on FIrefox 152.0.4. I did an update from the Software updater and videos don't play on youtube any more. I go to youtube, click on a suggested video and it goes to that page and everything shows up except the video window. I have the title and the comments and the row of suggested videos on the right, but no video player and no video. Someone suggested I push the F12 key and look under console and there is an error there, a sourcemap error and that it isn't a valid URL . I don't know what that means. I asked on the AskUbuntu site but they get really far down in the weeds and I have no idea what they are asking or saying. I thought I'd see if you guys might know. thanks

Open 2

Firefox disconnects my sync account and deletes all extensions every time it restarts

Firefox is disconnecting my account every time i restart the browser. I've made sure it's not set to clear data when restarting. I found a support forum post for mac wher… (read more)

Firefox is disconnecting my account every time i restart the browser. I've made sure it's not set to clear data when restarting. I found a support forum post for mac where they weren't installing it and were running it from the dmg, but i'm using the firefox that was installed during cachy installation, which firefox gives /usr/bin/firefox, when runnign it from terminal (or anywhere) the command in btop is /usr/lib/firefox/firefox. its really frustrating because i lose my session data, have to log back in again, have to redownload all my extensions, ahve to reconfigure all my extensions every time the browser restarts

I'm on CachyOS on COSMIC de with a btrfs file system. I've tried uninstalling and reinstalling firefox. I've tried making a new profile. I really don't want to use a different browser, but this isn't functional.

Solved 2

Clicking a ling opens multiple windows

When I click a link multiple Firefox windows open all with the profile select. I close them one by one but clicking the link again opens the same five windows. Where is t… (read more)

When I click a link multiple Firefox windows open all with the profile select. I close them one by one but clicking the link again opens the same five windows. Where is this behavior stored?

Open 1

Fonts are mixed up and do not scale

Fonts are not scaled correctly. Too big and overlapping and too small on same page. Not scaling to fit page. Worse on Youtube and gmail. Screen shot is from this page! … (read more)

Fonts are not scaled correctly. Too big and overlapping and too small on same page. Not scaling to fit page. Worse on Youtube and gmail. Screen shot is from this page!

Open 1

Newbie just installed Linux Mint

Hello everyone, I'm a newbie to Linux, just installed Mint on a Lenovo desktop Thinkcentre M81. I can't figure out how to connect to the internet. I have Surfshark VPN,… (read more)

Hello everyone, I'm a newbie to Linux, just installed Mint on a Lenovo desktop Thinkcentre M81. I can't figure out how to connect to the internet. I have Surfshark VPN, Race modem and router. I have read various documentation and watched videos. My problem is I don't know what to enter in the Mint network setting, connections (verbiage, is so different) or doesn't connect on it's own. Also, the only way I can connect is using my phone as a dongle. And I can't connect without it. Also connected thru Foxfire.

Please help, I'm 79 yrs old and it takes awhile to understand what I'm doing.

Thank you and lovers to you all for reading this!

Linda

Open

How to keep the browser from messing with the language of websites?

I speak more than one language and want to have transparency and control of the content. Therefore I always want to see any website in it's native language first. My pref… (read more)

I speak more than one language and want to have transparency and control of the content. Therefore I always want to see any website in it's native language first.

My preferred situation then would be to have a menu in the tab where I may choose a translation. In the case of a multi-lingual site I want to have those languages as additional options on top - with an indicator for the sites default language. So I may first choose the sites language, then (possibly) into which that is translated into.

But at present I can use only the settings of preferred language for multi-lingual sites, never knowing what language was the base for the content. (Presumably the most accurate content of the website.) And I can add languages for translation and sort them, while - weirdly - I cannot delete them later as there's no control element for getting rid of (maybe accidentally) downloaded ones.

Is there a solution already? Did I miss something in the settings? And: Where is the „translation panel“ to which the settings „Translations - More translation settings“ refer to in the block „Never translate these sites“?

Open 4

UI elements turn black due to a theme loading failure.

On Arch Linux with the latest version of Firefox, the interface elements turn black due to a theme loading failure. 'This issue persists even when using the default theme… (read more)

On Arch Linux with the latest version of Firefox, the interface elements turn black due to a theme loading failure. 'This issue persists even when using the default theme.

Going to Settings and disabling the theme (which automatically falls back to another theme) resolves the problem.Re‑enabling the problematic theme does not reproduce it immediately. However, the issue reappears after restarting Firefox.

System Info: OS Arch Linux x86_64

├   KER  Linux 7.1.3-arch1-2
├   PAK  1537
├   AGE  34 days
└   USR  chen-shuhan@archlinux


WM niri 26.04 (Wayland)

├   SHE  fish 4.8.0
├   TER  kitty 0.47.4
└   TFO  JetBrainsMapleMono-Regular (13.5pt)
Open 1

Page translation sometimes does not work

I'm using Firefox from the official Ubuntu repository (packages.mozilla.org). I have used the (very cool) "translate page" feature successfully, but for some reason it do… (read more)

I'm using Firefox from the official Ubuntu repository (packages.mozilla.org). I have used the (very cool) "translate page" feature successfully, but for some reason it doesn't seem to work on https://wiki.openstreetmap.org/wiki/NL:Basisregistratie_Adressen_en_Gebouwen which I'd like translated to English. Even though Firefox thinks the page was translated, only one of the headings seems to be in English.

I would like to understand how to troubleshoot this and help you improve this great feature. Thank you in advance.

Open 4 1

Can't print a pdf from the print option in Ultimate Guitar but chrome will

I use a program called Ultimate Guitar Tabs. It is fantastic for finding chord sheets for playing guitar songs and being able to download them as a PDF file with the lyri… (read more)

I use a program called Ultimate Guitar Tabs. It is fantastic for finding chord sheets for playing guitar songs and being able to download them as a PDF file with the lyrics and chords shown. Unfortunately I have tried doing this simple press of a button save as PDF in Firefox and all I get is a colored screen either blue purple red etc and no PDF. I have tried the exact same thing in Google Chrome and it does it flawlessly. I don't want to use Google if I don't have to, but at this stage I have to and would be pleased if Firefox could address this problem and make life easy again. I updated Firefox today and everything seems ok except for this PDF problem. I imagine their will be other people affected by this and it may not seem like a big deal but Ultimate Guitar Tabs is the industry standard for teaching people how to play songs on guitar and is used by most muso's world wide to teach students how to play specific songs. Please note It affects both Linux Mint (My main system) and windows 11 (My Laptop). If Google chrome can do it on both Linux & Windows 11 I am sure you should be able to address this problem.

Please advise asap if you need more info etc.

Thanks and regards, From Australia, Steve Paul

Open 1

The translator is not working (AI)

Good afternoon! Translation (AI) is not working. There is no pop-up window, no icon in the address bar. I made the settings according to the instructions, reinstalled Fi… (read more)

Good afternoon!

Translation (AI) is not working. There is no pop-up window, no icon in the address bar. I made the settings according to the instructions, reinstalled Firefox (152.0.4 (64-bit)).

Can you tell me how to fix the situation?

PS: I have attached screenshots.

Solved 5

Home page (4 rows, Linux FF) too tiny after update, search results useless

I have used 4 rows of site icons on my home page for years. (Linux FF since 2013, various distros.) After an update, they became tiny AND so close to the bottom that a zo… (read more)

I have used 4 rows of site icons on my home page for years. (Linux FF since 2013, various distros.)

After an update, they became tiny AND so close to the bottom that a zoom of even 110 percent was unacceptable. (I prefer 100 percent.) 100 cut off the labels at the bottom.

I deleted my search bar from homepage yesterday, and had already deleted top stories and weather years ago.

Several searches over the last few days have done nothing.

Screenshot of zoom at 110 and straight 100.

Solved 4