Firefox Community Forum

I am using Firefox on Ubuntu Linux. When I open WhatsApp Web, it does not work correctly. The page may not load properly or login does not complete. I have tried refreshing the page, clearing cache and cookies, and restarting Firefox, but the issue remains. Please help me troubleshoot this problem.

I was getting popping in audio both in Smplayer & videos on other sites. I discovered the problem went away completely when I closed the X tab. When it was open, I noticed another glitch. I keep a small video windows to keep track of my sleep time. The elapsed time is displayed on them. Only when X was open it was throwing it off by about 3 seconds a minute. I closed it in Firefox & signed onto X on Chrome & all these problems went away. This is the only web site that has ever done anything like this. What is Firefox's problem with X?

This is Firefox on a brandnew Fedora installation. Using Jupyter notebooks on Google Colab, I experience delays when typing into input fields. It's not quite a deal-breaker, but annoyingly sluggish. On a Chromium-based browser, Vivaldi, I don't notice this problem.

My hope is there is a certain overlap of the demographics using Colab, Firefox and Fedora. I wonder if there is a known problem in this area? Is there a configuration settings you can suggest?

Thanks in advance!

Bernd.

There are certain websites that, on firefox only, display apostrophes and quotations as Russian letters. For example, on google docs, if I type "He's such a great friend" it will display уHeТs such a great friendФ. When I open the document on the app, it is normal, but I haven't been able to figure out why it does this on my computer. I use Mozilla Firefox for Fedora 149.0.2 for reference.

Description of the issue: I am experiencing an issue where I cannot paste images from my system clipboard into the chat box of Doubao (a web-based AI chatbot: doubao.com).

Steps to reproduce:

   Copy an image to the clipboard.
   Open doubao.com in Firefox.
   Click on the chat input box and press Ctrl + V (or right-click and Paste).

Expected result: The image should be pasted into the chat box and ready to be sent.

Actual result: Nothing happens. The image is not pasted.

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Eventually, I launch a different Chromium-based browser and open the page there. Firefox for Android usually handles this issue.

So if you go to My documentation page , go down to point 8 and try and copy the Systemd unit file from the browser to an editor, the line returns are not preserved and instead spaces are substituted. If I copy the text from a chrome browser into an editor, the new lines are preserved. I've copied the HTML source code below.

       [Unit]
       Description=Apache Tomcat 11.0 Web Application Container
       After=network.target
       

       [Service]
       Type=forking
       

       Environment="JAVA_HOME=/usr/lib/jvm/java-1.25.0-openjdk-amd64"
       Environment="CATALINA_PID=/opt/tomcat/Base/temp/tomcat.pid"
       Environment="CATALINA_HOME=/opt/tomcat/tom11/"
       Environment="CATALINA_BASE=/opt/tomcat/Base/"
       Environment="CATALINA_OPTS=-Xms512M -Xmx1024M -server -XX:+UseParallelGC"
       Environment="JAVA_OPTS=-Djava.awt.headless=true -Djava.security.egd=file:/dev/./urandom"
       ExecStart=/opt/tomcat/tom11/bin/startup.sh
       ExecStop=/opt/tomcat/tom11/bin/shutdown.sh
       User=tommy
       Group=tommy
       UMask=0007
       RestartSec=10
       Restart=always
       [Install]
       WantedBy=multi-user.target
     

So the code is rendering correctly in the browser, but is being incorrectly copied by Firefox. Note if you copy the above from this forum across to an editor the new lines are preserved, but if you copy it from the website they are not.

Here are the dpkg/apt logs for update:

2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status half-configured firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status installed firefox:amd64 136.0.2~build1

The problem is that when I tried opening gmail in my ubuntu, it is stuck at loading page, but other browsers like edge can open it without any problem (on the same system).

I tried every thing I can in the support forum of gmail/mozilla/others, but it's still stuck at loading.

That's all.

I have been having a reoccuring problem signing into Apple / icloud accounts. Basically, it won't let me login even though the password is correct. There are several ways to fix the problem, you have to try each one since there is no consistent way to fix it.

1. Sign in using appleid.apple.com instead of icloud, which seems to work better.. 2. Clear site data for apple.com and icloud.com, which sometimes work. 3. Clear all browsing data, if the previous step doesn't work. 4. Create a new profile if the previous step doesn't work.

The problem is that the problem comes right back in the next login. No fix seems to last more than a few days. It's not an extension issue since the problem occurs even with extensions. It's not using standard tracking and ublock if enable is off for the apple domains.

Anyone has an idea what is causing this? There are no issue signing in using chromium based browsers. The issue has been around for a year now.

Firefox for Linux Mint mint-001-01 150.0.3 64 bit Issues with login on ups.com When I press on the Login radio button I get this:

Access Denied You don't have permission to access "http://www.ups.com/lasso/login?" on this server. Reference #18.e86ac917.1779017770.661111b8 https://errors.edgesuite.net/18.e86ac917.1779017770.661111b8

Works in all other browsers on same system, Chromium, Brave, Opera, etc Works on Windows 150.0.3 64 bit Cleared cache,cookies, disabled all extensions, disabled advanced tracking protection, every suggestion I could scrape the internet for. Ran Firefox logger and it found a 403 error. Any suggestions? about to nuke and reinstall

Recently upgraded to version 146.0 on Linux (Mint, Cinnamon)

YouTube will work fine when I first start the browser. Eventually videos will stop displaying and sidebar links will not be active.

From a separate forum article I cleared all site data and restarted Firefox. That fixes the problem for about 4 or 5 videos, then you need to rinse/repeat.

The latest incident seems to have been triggered when I tried to watch a video embedded in an X (Twitter) post. That failed. And the YT failed as a whole. X was open in a separate tab container at the time.

While I have both Privacy Badger and uBlock Origin installed, both are deactivated for YouTube.

See the attached images. The video is just not displaying, though the screen is reserving space for the player.

Both/all videos I have tested do work in Chromium.

1- I am forced to abandon firefox browser on desktop 2- I wont quit using firefox until mozilla keep fighting against google's discrimination 3- I am forced to see no proper error message 4- No proper reason is told to wait and try later 5- This war wont end

I hate google more than any company in this world.

Now every (not just any random ) video when play for 10 seconds shows me same ugly annoying message

"Something went wrong. Refresh or try again later"

NO refresh works later after one day or even after removing all the history and saved site data. Even re install of latest firefox has no effect on google. Changing user agent is not working either. Tor browser is the only way to watch any youtube video. BIG, GREAT AND MANY THANKS TO TOR NETWORK.

Tor is left for the only way i can have a little freedom to watch youtube videos.

My pain point is that why i am forced to abandon firefox. I have been using it for decades. I love it. Its my best browser ever.,

Why chrome is the only browser to be allowed to watch videos on you tube.

Even safari when used there is always warning saying your browser will not be supported in future.

Google is creating same kind of problems in Android OS too.

My friends, Let me ask, what our future under google umbrella?

I strongly encourage you to raise voice for browsers other than chrome especially for firefox.

I use updates on linux and my firefox is always latest. There is no chance of any corruption or security risk with firefox on linux. Google intentionally forcing me to use chrome.

I want you to help me if have any clue what is going on.

Will Firefox ever be updated to use end to end encryption so that users of Facebook Messenger can do audio and video chats as they did before META's change?

If not, Mozilla could lose a lot of Firefox users of Facebook Messenger. That includes me. I have been with FF since v0.93 :-P

Messenger audio and video chats work fine on several other browsers including Brave. There is even a Messenger App on the Microsoft store.

I would really like to see someone at Mozilla answer this.

Sorry folks, this is really confusing for me and it kind of snuck up on me like fading breaks on a car.

"This" computer is my main one and I use it the most.

I load youtube and get the usual list of suggestions. If I moved my mouse over any, they would start to play and I would "preview" them on that screen. I could select if I wanted the audio and subtitles.

All was good.

Fire fox has updated and the O/S has also over time and "recently" the "preview" stopped. (Oh well. Such is life.) I didn't think much of it.

Then the other day I was on ANOTHER machine (different O/S, similar/same plugins) and loaded youtube just for the sake of it and as I moved the mouse over the clips: I got the "preview".

I've shared the data from this machine. Kind of difficult to do it in/on THIS post from the OTHER machine also.

For clarity: It used to work. I didn't change any settings in any of the plugins/addons or FF settings. They were "working" as I wanted and so there was no reason to change them. I am guessing this is a "easy thing to fix" but the specifics of what I need to do is beyond me at this point.

I'd appreciate some guidance in how t find the difference between the two machine's settings so I can get the preview to work again.

Just to put it out there too: I have a "squillion" tabs open. They all seem to work and unless I really get carried away with things, Firefox 95% of the time behaves itself. Now and then it "locks up" and stops responding. The best solution is a total reboot and restart.