Firefox Community Forum

Mozilla VPN repeatedly gives "authentication error" when I try to log in, I have tried reset but no difference. I am working on Linux Mint with Firefox. Any tips?

l have had numerous problems with passwords not being accepted, and also when l needed help for the reason is that la am82 years old and l am realy trying hard to understand progres however l can usualy get by. However when l need help it is not forthcoming where as it used to be.

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why.

When I go to about:logins, I see none of the accounts listed. Even when I input a search in the search box, nothing. I don't know what could be causing this. See attached screenshots. Don't worry, there's no concern of leaking account details, because they aren't showing up.