Firefox Community Forum

I had an automatic install of your latest program for my computer and when I restarted it I had lost all my passwords and bookmarks. I would like to know how to get them back,

I'm very much computer-ignorant. I'm getting messages on various sites that I need to update my current browser. Downloaded latest Firefox, but lost as to next step. I'm on LinuxMint.

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task bar/start menu/whatever. I opened my system moniter to see what was going on when i tried to start firefox and the processes do not show up in the process list. I tried a reinstall with the ubuntu software store and no noticeable change in behavior. Not sure how to get into the profile section, the option for it with a right click on the firefox icon does nothing seemingly. Under normal operations i have seen two firefox processes listed.

I made the mistake of letting the browser automatically update. Today when I turned on my computer Firefox opened a fresh page (deleting all the tabs I had open) asking me if I wanted to import saved passwords and browsing data. That was annoying enough on its own, but instead of importing from the old version, it imported everything from my other browser which I had kept separate and different for numerous reasons.

On top of that, when I try to load web pages of any sort, it just sits there loading and does nothing so the browser is entirely unusable to me right now. Please tell me that there is an easy fix and/or a way to get all my data back.

I'm trying to install ad blocks and it seems that the Firefox browser doesn't recognize itself as a Firefox browser. It's telling me to download Firefox when I'm using a Firefox browser in the first place

Last night, my computer crashed while running Firefox and now whenever I try to run it, I get an error message that says "Couldn't load XPCOM" and the browser closes itself.

I've tried reinstalling Firefox multiple times through the uninstaller and by manually removing the files in Program Files and appdata, but I still get this error. If it helps, I also get this error when installing a fresh Firefox installation.

I hope I can get this solved soon because I have a ton of deadlines coming up for school and I'm not able to clock into my remote job, either... Any help is appreciated

So I've been beating my head against the wall on this one... first I couldn't load Firefox and the error message would say 'Firefox is active but not responding.' I looked into that, it suggested deleting the profiles.ini file... I did, and it didn't do anything. I then tried deleting the profile folder entirely. That changed the error at least. Now it says 'no profile.'

So, I tried following directions to create a new profile. Win+R, firefox.exe -p and then tried to create a new profile and... nothing. "An unexpected error has prevented your changes from being saved."

Unsure if its connected, but at the same time, several Steam games have been struggling to sync to the cloud, and Discord stopped working to the point I needed a clean install.

Already tried to do a clean install with Firefox and that didn't work either.

I have had problems with virus programs and repairs. First I got blue screen took it to Best Buy they totally screwed it up. When I got it back they lost my D drive and totally changed the personally of the computer. I could not longer access Firefox with the code and they lost all my bookmarks. I managed to get some of the bookmarks with an older version of Firefox however, I want to use a newer version but apparently I can't take my bookmarks with me in addition I have an old Firefox file on my C drive but can't copy bookmarks without losing the bookmarks I already have installed. To try and put it simply, I want to go to new version of Firefox and take both sets of my bookmarks

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to the newer version!

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you