Showing questions tagged:

I can't get the 'Trouble shoot' mode to light up in the 'Help' button in the bar

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work. Donna Hall [edited email from communi… (read more)

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work.

Donna Hall [edited email from community support forum]

Open 110

How do I run updates of OS and web browsers on my imac 21.5 inch with OS X El Capitan

Hello! I have an imac 21.5-inch (late 2009) on my table with OS X El Capitan running on it. It has the following specifications: 1. Processor - 3.06 Ghz Intel Core 2 Duo … (read more)

Hello!

I have an imac 21.5-inch (late 2009) on my table with OS X El Capitan running on it. It has the following specifications: 1. Processor - 3.06 Ghz Intel Core 2 Duo 2. RAM - 8 Gb 3. Graphic card with 256 Mb

I have not been able to update the OS to run most recent Applications, and most of it, the web browsers are not updating as well.

What should I do to get through? Thank you.

John Pwajok [edited emails from community support forum]

Open 111

Down Loading Firefox

1/19/26 I have used Firefox for years and now it looks like Microsoft Bing has taken over and I cannot get Firefox back. It installs to a certain point and stops. Can … (read more)

1/19/26 I have used Firefox for years and now it looks like Microsoft Bing has taken over and I cannot get Firefox back. It installs to a certain point and stops. Can you help me? email: [edited email from community support forum]

Open 105

compatibility error

After today's W10 update, I'm getting an error on Firefox: XULRunner: Error: Platform version 129.0.2 not compatible with minVersion >= 128.0.2 maxVersion <=128.0.… (read more)

After today's W10 update, I'm getting an error on Firefox:

XULRunner: Error: Platform version 129.0.2 not compatible with

minVersion >= 128.0.2
maxVersion <=128.0.2

What do I do now? It's a Lenovo 64 bit machine.

Archived 1 131

how to update my browser

My Apple MacBook Air is 10 years old but it does all I need. I'm 80 years old and marginally functional with computers I'm getting a bar that says I need to update my br… (read more)

My Apple MacBook Air is 10 years old but it does all I need. I'm 80 years old and marginally functional with computers I'm getting a bar that says I need to update my browser. I want to continue using Firefox like I have been for years. I've been trying to update in every way I can see to try but no success. Can anyone help me?

Archived 1 28

Can no longer use Firefox on Mac Book Pro.

After Upgrading to Sequoia operating system on Mac Book Pro, I could not longer open Firefox. After over an hour on the phone with Apple, the problem could not be resolv… (read more)

After Upgrading to Sequoia operating system on Mac Book Pro, I could not longer open Firefox. After over an hour on the phone with Apple, the problem could not be resolved. At Apple's suggestion, I eliminated Firefox and downloaded a fresh version of Firefox for Mac but I cannot upload it.

Archived 1 106

Firefox Developer Edition on Chromebook

I am having to download Foxfire Developer Edition for a course that I am taking, but I am unable to figure out to go this. There is not enough information on the internet… (read more)

I am having to download Foxfire Developer Edition for a course that I am taking, but I am unable to figure out to go this. There is not enough information on the internet to get this done. I have watched videos on YouTube, but they are not helpful. I am new to this and would like some guidance in the matter. Video link for the referenced video: https://www.youtube.com/watch?v=n8YvpOPYmAo

Archived 1 56