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  • Archived

Cannot download any email attachments

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open … (read more)

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments.

If a solution cannot be found for this, I will have to discontinue using Firefox.

Thank you for your help.

Wendy

Asked by w.oren 1 year ago

Last reply by Paul 1 year ago

  • Archived

Emails in gmail account being blocked from printing them out.

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is … (read more)

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is a pop-up. Help!!!

Asked by jackie.pearsonmft 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Enlarging the font size in toolbar

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or… (read more)

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or tabs. The default is a microfont that is hard to read for some of us. The old add-on is no longer useful, and one other suggestion I was able to find involved changing the settings in configsys. That is an absurd solution for someone not familiar with changing code or intimidated by the process. I'd love to know if there is an easier solution that I'm missing here. And if not ...why?!

Asked by itsizzi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox won't let me save any passwords/login info

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it… (read more)

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

Asked by jcordonhill 1 year ago

Last reply by Damon 1 year ago

  • Archived

Firefox icon color on Dock

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you … (read more)

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you

Asked by Carlo 1 year ago

Last reply by web65 1 year ago

  • Archived

Ghostery

Hello there - I have the Ghostery free ad blocker installed, but this morning there was a problem and it is not working. When I try to go to the Ghostery hub, I get a mes… (read more)

Hello there - I have the Ghostery free ad blocker installed, but this morning there was a problem and it is not working. When I try to go to the Ghostery hub, I get a message "File not found". I have restarted my computer, Mac iOS, 12.6 Monteray, quit and reopened Firefox several times, and the same message appears. I really like the ad blocker! What's going on and how can this be fixed?


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by devorahwittig 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

EZY Photo add on to mozilla

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mo… (read more)

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mozilla Firefox preferences and the extension is activated. I have not set the extension to private. But don't see a EZY Photo tab on my home page nor do i see one when i open a program like Preview, Photo Booth, Photos, Google Photo. Any suggestions on what I am not doing right?

Asked by madrobdm2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to see images online in their original size, instead of fit-to-the-window?!

I have Firebox as my default browser, both on my iMac and my PC laptop. Problem is, when I click on a photograph on line, it loads the image fit to the screen, instead of… (read more)

I have Firebox as my default browser, both on my iMac and my PC laptop. Problem is, when I click on a photograph on line, it loads the image fit to the screen, instead of its original size! How can I change the setting on both my devices so this won't happen?! When I use Chrome, those images are all loaded in their original, large size, but not when I use Firefox! WHY?!!! I have tried the Firefox settings but can't find a solution! Thank you for your help.

Asked by UIPHD87 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox V112 (64 bit) slow to load pages

Hi all. Permit me to say thank you in advance to the people responding. I am running a late 2010 MacBook Air, Firefox V 112 (64 bit), IOS 10.13.6. Search Engine is Duc… (read more)

Hi all. Permit me to say thank you in advance to the people responding.

I am running a late 2010 MacBook Air, Firefox V 112 (64 bit), IOS 10.13.6. Search Engine is Duck Duck Go. Web pages have become very slow to load. Lower left hand part of the screen displays "waiting for Duck Duck Go, waiting for YouTube, etc." I have the same problem with a like vintage Lenovo V460 running Windows 10. It's not the router because my smartphone loads pages wicked fast and it uses my router for data. The phone is using Firefox Focus.

Changing the browser to Safari speeds loading. Changing the browser to Edge does the same for the Lenovo V460.

This problem began with both computers after Firefox recent updates, although I don't recall when it started. Suggestions? I have been a Firefox user since forever ago and I'd really like to keep using it.

Thanks again.

Allen.

Asked by Allen Green 1 year ago

Last reply by Allen Green 1 year ago

  • Archived

CONNECTIVITY

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. T… (read more)

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. Talking is most helpful. Tim

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.effulgencefoundation.org. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by timpotter 10 months ago

Last reply by Paul 10 months ago

  • Archived

Settings Flaw

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this? … (read more)

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this?

Asked by dwjxcpt 10 months ago

Last reply by dwjxcpt 10 months ago

  • Solved
  • Archived

Can't select Firefox's top Menu bar (File, Edit, View, History etc...) straight after installing add-on

I have just installed the Window Titler add-on for labelling Firefox windows. As soon as I did and as soon as I completed the step in the customise page to add Titles to… (read more)

I have just installed the Window Titler add-on for labelling Firefox windows.

As soon as I did and as soon as I completed the step in the customise page to add Titles to windows (tick bottom left box), I have lost the functionality to select any of the overall standard Firefox Menu options across the top: everything from Firefox to Help are visible as per normal, but I can only actually click on 'Firefox' to make it do anything. File, Edit, View, History, Bookmarks, Tools, Window and Help are all there still but are unclickable - nothing happens on any of them.

I can click the hamburger menu on a window toolbar and select menu options there. But the overall one is as above. How can I get it working?

Asked by l569 10 months ago

Answered by l569 10 months ago

  • Solved
  • Archived

Installed the Window Titler add on and then... now Yahoo email doesn't work properly on Firefox

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launchin… (read more)

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launching.

Now though when I use Yahoo in Firefox, I can't reply, forward or select ANY of the buttons to action an email. Other buttons work. But if I launch Yahoo in Safari they work.

Problem happened exactly as I installed the add-on. Any ideas what's going on?

Asked by l569 10 months ago

Answered by l569 10 months ago

  • Archived

Full Screen Videos leaving desktop Menubar space

Hello If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutio… (read more)

Hello

If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutions but can't find anything that works.

Attached is a screengrab of what I mean, the black space being a video trying to play full screen.

Cheers for any help

Tom

Asked by tomthepen 10 months ago

Last reply by tomthepen 9 months ago

  • Solved
  • Archived

Credit card autofill feature has disappeared from settings??

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under priv… (read more)

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

Asked by cobbsimone 10 months ago

Answered by zeroknight 10 months ago

  • Archived

Firefox home page

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and the… (read more)

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and then return to the home page it is half the width of the computer screen. How do I get to make the full screen my default? Thanks Richard

Asked by a404me 8 months ago

Last reply by cor-el 8 months ago

  • Archived

second level toolbar

I recently got a new Mac, running Ventura. When I did I lost the second toolbar that used to be in Firefox, the one that shows frequently used programs, like Google, App… (read more)

I recently got a new Mac, running Ventura. When I did I lost the second toolbar that used to be in Firefox, the one that shows frequently used programs, like Google, Apple etc. Instructions say to click on Firefox and select Preferences, but there is no Preference under Firefox. I tried looking under Tools and got no where. What do I need to do?

Asked by Joan Beavin 7 months ago

Last reply by cor-el 7 months ago