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Getting message "Firefox quit unexpectedly", but cannot reopen.

Getting message "Firefox quite unexpectedly". I click "reopen" but it does not reopen. Get the same message every time. Tried deleting and redownloading, but same thing. … (read more)

Getting message "Firefox quite unexpectedly". I click "reopen" but it does not reopen. Get the same message every time. Tried deleting and redownloading, but same thing. I have a MAC. I was using Firefox when it suddenly quit. Now it just won't open again. Any help greatly appreciated.

Asked by NJVR 5 years ago

Answered by FredMcD 5 years ago

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Firefox will not open up in Windows 7.

Firefox has stopped working in my computer. I have uninstalled and reinstalled 3 times now, and it will not load up. Many articles online instruct me to clean cookies, … (read more)

Firefox has stopped working in my computer. I have uninstalled and reinstalled 3 times now, and it will not load up. Many articles online instruct me to clean cookies, etc. but I cannot do anything if the program doesn't load. It does not even show as loaded in my Windows Task Manager. Please advise.

Asked by wild4hummies 5 years ago

Answered by wild4hummies 5 years ago

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Bug? Firefox, Silverlight and big resolutions

Hi, We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want t… (read more)

Hi,

We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want to update to Firefox 33 and testing it we've found that it doesn't work with the Silverlight app with big monitors. It seems to be related to the resolution of the monitor, or at least, to the size of the Firefox window. The problem is that the mouse pointer doesn't seem to be pointing where it is. It's better explained in this screencast, where you can see that in a 1024px Firefox window it works OK, but when it's 1920px it doesn't work: https://www.youtube.com/watch?v=DA9DLYc-vpE

We tried different versions of Silverlight, currently 5.1.30514.0 I don't know in which Firefox version it started to appear this bug. With Internet Explorer it works.

Any idea?

Asked by Dimas 5 years ago

Answered by Dimas 5 years ago

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Problemas para instalar Firefox

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de i… (read more)

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de instalado, comenzaron los problema, no me abría Firefox, procedí a limpiar el historial y la cookies, no funciono la limpieza, desinstale Firefox y lo instale de nuevo, al terminar la instalación, salió una aviso: NO SE PUEDE CARGAR SU PERFIL FIREFOX. PUEDE QUE ESTA INACCESIBLE O HAYA DESAPARECIDO. PERFIL DESAPARESIDO. Por favor me podrían ayudar con instrucciones para seguir usando tan maravilloso navegador? Gracias Saludos Omar Machado

Asked by ORM 5 years ago

Answered by FredMcD 5 years ago

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Error after installing FF34 over FF33: XML Parsing Error: undefined entity WebIDE

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too: XML Parsing Error: undefined entity Location: chr… (read more)

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too:

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 320, Column 5: <key <="" command="Tools:WebIDE" id="key_webide" keycode="&amp;webide.keycode;" p=""> </key>


^

Asked by whocarez 5 years ago

Answered by cor-el 5 years ago

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shortcutcache .ico files are null

UPDATE: I am now getting the desired icons - don't know what I did :) Hi. Running latest FF release 34.0.5. When creating a desktop icon (Windows 8.1) by dragging a ur… (read more)

UPDATE: I am now getting the desired icons - don't know what I did :)


Hi. Running latest FF release 34.0.5.

When creating a desktop icon (Windows 8.1) by dragging a url from the Firefox address bar, if the website has a favicon associated with it the shortcut created has a blank icon.

I think I've traced this problem to something: the "blank" url shortcut refers to an icon stored in appdata\local\mozilla\firefox\profiles\xxprofilexx\shortcutcache -- the file exists there, but it has a value of zero Kb.

So it would seem the desktop icon is being created properly, but the associated icon is being created with a null value, and the result is a blank icon.

shortcutcache contains a file named "QtZ3nDm6pPF9K8B9ouakGA==.ico" but the size of the file is zero.

The icon which refers to this shortcutcache entry is:

[InternetShortcut] URL=https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9405510200828414686191 IDList= HotKey=0 IconFile=C:\Users\Jad\AppData\Local\Mozilla\Firefox\Profiles\jad\shortcutCache\QtZ3nDm6pPF9K8B9ouakGA==.ico IconIndex=0



???

Asked by lagunajim 5 years ago

Answered by ideato 5 years ago

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Why is my browser spawning invisible windows?

Operating system: OS X 10.9 Starting about four months ago, I began to see untitled and non-selectable windows spawning after my browser had been open for a while (i.e. a… (read more)

Operating system: OS X 10.9

Starting about four months ago, I began to see untitled and non-selectable windows spawning after my browser had been open for a while (i.e. after I visited a few sites). The number of these invisible windows grows over time, but are removed if I close the browser and start a new session. This has persisted through many new versions of Firefox.

I tried turning off all of the add-ons. Still happened.

I tried keeping track of what sites caused the problem. No correlation.

Today I uninstalled Firefox, using AppZapper -- which should have removed everything -- then did a new install. The only thing that I imported were bookmarks from the backup directory in my old Profile folder.

...and it's happening again. Here is a screen shot: http://imgur.com/ojcODd1

Any help would be appreciated.

Asked by tensider 5 years ago

Answered by guigs 5 years ago

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(mac) no font smoothing in bookmarks menu and other panels in FF 34

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? websi… (read more)

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? website content is fine, as well as text on tabs or in the browser bar

Asked by hexeric 5 years ago

Answered by hexeric 5 years ago

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Firefox crashes

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no … (read more)

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no malware problem and my virus protection is yp to dat as well. I cannot find a solution, pleas help. Kind regards, Ype

Asked by ybotma 5 years ago

Answered by ybotma 5 years ago

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I just asked a question regarding Java. I received an answer. I can't reply, so problem is can't add anything to that box. How to add to box?

I can't add any sites, either by cut and paste or typing the thing all over. Nothing allows me to add! So, what to do to ADD??? Thanks. It would be helpful if this supp… (read more)

I can't add any sites, either by cut and paste or typing the thing all over. Nothing allows me to add!

So, what to do to ADD???

Thanks.

It would be helpful if this support forum allowed my to embed a photo, but I can't even log into my new account, as it says my password is wrong, which it isn't Very frustrating on all accounts!

Asked by saxlaw 5 years ago

Answered by alex_mayorga 5 years ago

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Anmeldung gelingt nicht

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozill… (read more)

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozilla erhalten und kein Bestätigungsschreiben. Wie kann ich mich mit Erfolg anmelden? Muss ich dazu noch einmal Mozilla deinstallieren und neu installieren und ebenso Thunderbird ? Thunderbird fragr nach einem Passwort für mein E-Mail Konto bei t-online secureimap. [personal information hidden by moderator feer56] Können Sie helfen ? Bodo Chemnitz

Asked by bodochemnitz 5 years ago

Answered by FredMcD 5 years ago

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in xp I can use wmpplugin dll3.0.2.629 to play a certain audio file,in win7 I can't get the plugin for FF,why

Our site is lsracers.com, as soon as you open the site,an audio file is supposed to play, (lower left hand corner an icon is displayed) It says, a plugin is needed to pl… (read more)

Our site is lsracers.com, as soon as you open the site,an audio file is supposed to play, (lower left hand corner an icon is displayed) It says, a plugin is needed to play this content, this is on a win 7 Ltop. If I use an XP pc, it gave me the option of activating the plugin, Windows Media Player plugin dll3.0.2.629 and it plays the 2:40 second file. Why can't I get the plugin to work with FF in win7?

Asked by raycer27 5 years ago

Answered by raycer27 5 years ago

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why can't firefox open with the default profile. should it be renamed?

in the process of installing "malwarebytes" for additional protection, the Norton toolbar on firefox was reduced in size by the lose of my "vault " option. This prompted… (read more)

in the process of installing "malwarebytes" for additional protection, the Norton toolbar on firefox was reduced in size by the lose of my "vault " option. This prompted the reinstallation of Notion securities suite which then prevented the opening of firefox. Internet explorer works fine but I have used firefox for years so why change. Firefox now won't open (even after being uninstalled and downloaded and reinstalled. The message appears "Your firefox profile cannot be loaded , etc." Following your forum instructions, I did locate a profile file with the word "profile" imbedded. The word "profile" in the path stream is preceded by an odd name (like a foreign name). Path= "C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\bzjajhor.default-1419035389504". Can and should this file be renamed?

Please help me get back to firefox. Thanks

Asked by larry21438 5 years ago

Answered by cor-el 5 years ago

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I have many firefox files stored on my computer and I want that the NAME of the files and not the PATH is displayed as TAB TITLE.

I have created many html files with the firefox function "save as Web Page, HTML only". 1. When I call up these files, firefox makes the PATH the tab title, but I would l… (read more)

I have created many html files with the firefox function "save as Web Page, HTML only". 1. When I call up these files, firefox makes the PATH the tab title, but I would like to have the file name as tab title by default. 2. Same if I bookmark these files that the file name is displayed as tab title by default. I use tab utilities and am well aware of rename tab - I would like to have the file name as tab title by default - renaming thousands of html files is takes a lot of time. Thanks for your help!

Best regards Ludwig Müller

Asked by HugoLudwig 5 years ago

Answered by jscher2000 5 years ago

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I use dualscreens, whenever I choose fullscreen on Youtube/twitch/... it always go fullscreen on my main monito,anyway to make it fullscreen on other instead?

I have 2 monitors:A and B My setup: work on monitor A (primary one), put firefox browser on monitor B. What I need: I need to play fullscreen on twitch.tv/youtube/... on … (read more)

I have 2 monitors:A and B My setup: work on monitor A (primary one), put firefox browser on monitor B. What I need: I need to play fullscreen on twitch.tv/youtube/... on monitor B (it always go fullscreen on A whenever I try, even though I putted firefox on B)

Asked by wiolono 5 years ago

Answered by guigs 5 years ago

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Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (read more)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

Asked by sallywaz 5 years ago

Answered by FredMcD 5 years ago

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How do I print to file? When I try to print to file and name the output file, I receive an error "Local Port | Could not open the file: Access is denied."

I'm trying to print a receipt to a PDF since a printer is currently unavailable to me, but I am getting an error that is preventing me from printing to file. Please see … (read more)

I'm trying to print a receipt to a PDF since a printer is currently unavailable to me, but I am getting an error that is preventing me from printing to file. Please see attached screenshots in chronological order.

Since I am unable to add images directly to this question (page gets hung up trying to upload a 107 KB .jpeg), the screenshots are listed below in the following links:

First: http://i.imgur.com/GTz9A1t.jpg Second: http://i.imgur.com/KIpTpIV.jpg Third: http://i.imgur.com/GTQQaBA.jpg

Asked by astinad 5 years ago

Answered by John99 5 years ago

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Firefox crashes

bp-8cf15708-d62f-43da-a8bf-f4b6a2150103 bp-8c2fe3b8-92bd-441f-802e-3fb7b2150102 bp-45a71d47-30b6-48a5-b670-ef7212141228 bp-be4e94fb-182a-414d-8d43-c84132141215 Firefox ke… (read more)

bp-8cf15708-d62f-43da-a8bf-f4b6a2150103 bp-8c2fe3b8-92bd-441f-802e-3fb7b2150102 bp-45a71d47-30b6-48a5-b670-ef7212141228 bp-be4e94fb-182a-414d-8d43-c84132141215

Firefox keeps randomly crashing. Here are the last four crash reports. My computer is up to date, but I am running Firefox 28.

Asked by geg13 5 years ago

Answered by FredMcD 5 years ago