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Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 1 day ago

Last reply by FredMcD 1 day ago

Netflix error F7121-3078

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and… (read more)

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and reinstalled...no luck. I have updated my Dell computer and ran my Mechanic Systems and still receive the same error. Everything else works fine. That includes the Google browser, You Tube, Amazon Prime etc., even the Netflix trailers. I chatted with Netflix and the young man asked a lot of questions but in the long run couldn't help me...What can I do that I haven't done already. Any suggestions???? Sally Negri

Asked by ohmostnoble1 1 day ago

Last reply by cor-el 23 hours ago

Firefox won't run Cox Contour

When I attempt to run Cox Contour I am presented with "Your system isn't compatible with Contour." However, I am running the latest Windows 10 Pro and Firefox 94.0.2. Con… (read more)

When I attempt to run Cox Contour I am presented with "Your system isn't compatible with Contour." However, I am running the latest Windows 10 Pro and Firefox 94.0.2. Contour runs fine under MS Edge and Google Chrome. I have already spoken to Cox, rebooted both Firefox and my PC, and verified that both Edge & Chrome can run Contour. Contour ran fine with Firefox two days ago, and I MUCH prefer Firefox to either Edge or Chrome.

Please advise.

Asked by Hwedhlor 1 day ago

Last reply by andmagdo 23 hours ago

firefox browser issue.

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no prob… (read more)

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no problems on there end. Suggested deleting cookie and cache which I did. Site is slow loading pages and the refresh button on top left page is always blinking. Exiting and restarting the browsing of the paper several times get me through it. Any thoughts?? Michael Lindley

Asked by mhlindley 19 hours ago

Last reply by FredMcD 18 hours ago

firefox wont work!

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried… (read more)

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried to refresh firefox via help, kill the task thru task manager, and finally i tried to uninstall and reinstall. Upon reinstall i got an error regarding a missing DLL??

See image.

Please advise!

Note: i recently upgraded to windows 11.

Asked by anubhavshah 16 hours ago

Last reply by FredMcD 15 hours ago

Unable to set Firefox to open pdf documents inside Firefox

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use whil… (read more)

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use while browsing. From there when I try to set it to open PDF documents itself, I only see options "Always ask", "Save file" and "Use other". I tried using the "Use other" option and set it to Firefox, but the setting always sets back to "Always ask". I'm unable to set Firefox to open pdf documents inside Firefox, they just always download.

I did read many many threads on this issue on the web, I'm clearly not the only one with this problem, but none of the solutions proposed worked for me. Thanks for any help you can provide.

Asked by eco.voyageurs 1 day ago

Last reply by TNorth 13 hours ago

Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This is … (read more)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

Asked by JandNL 17 hours ago

Last reply by jonzn4SUSE 12 hours ago

Only a tiny blank window shows when opening Firefox

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the devel… (read more)

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the developer edition as well but in that the main window appears but does not load.

This used to happen intermittently since few months ago. When that happens closing that tiny window and reopening the app usually worked. but it outright does not open anymore

Happened on Win 10 now on Win 11

when I reinstall Firefox it opens up normally. but when I restart my pc this happens again.

Edit: Tried reinstalling to open Firefox now it does not even open like that anymore.

Asked by Shehan Feroze 13 hours ago

Last reply by cor-el 4 hours ago

Multiple Sites Blocked with "SEC_ERROR_REVOKED_CERTIFICATE", but work fine with Google Chrome

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust… (read more)

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust them. One example is http://www.wumb.org, a public radio station. I found nothing in Firefox Help to bypass this security flag and go to the page.

If there is a work-around, please make it show up when searching for SEC_ERROR_REVOKED_CERTIFICATE in Firefox Help. If there is no work-around, please add one. Otherwise, Firefox, my favorite browser, will quickly get a bad reputation.

Thanks,

Eliot Mayer Belmont, MA, USA

Asked by Eliot Mayer 4 hours ago

Last reply by jscher2000 5 minutes ago

  • Archived

Firefox hangs on startup and Alt+tab not working when firefox is open (Windows)

So I don't know what it is but FF hangs on startup. I mean the window loads but if I type something it isn't reflected. I also checked the task manager and clearly FF was… (read more)

So I don't know what it is but FF hangs on startup. I mean the window loads but if I type something it isn't reflected. I also checked the task manager and clearly FF was hogging lot of RAM on startup (nearly 2 GB) and the fan speed was also increased drastically. I waited for some time so that what I typed was reflected on FF, clearly the RAM usage went down after 2-3 mins and the fan speed also decreased.

Another thing I noticed is that when the FF is the current window, Alt+tab doesn't work on Windows OS (the windows don't switch). I tried with another applications as the current window and Alt+Tab was working. I don't know why.

I saw this changes after upgrading FF to the latest version (88.0.1 (64-bit)). I think these are the bugs in the latest version.

Someone please rectify and patch the bugs. Thank you.

Asked by jadhavyash2000 6 months ago

Last reply by FredMcD 6 months ago

Gmail Crash after Update

Is Firefox going to issue an update fix to correct the problem with not being able to G-mail after the update occurred? I am not tech savvy so if it is something process… (read more)

Is Firefox going to issue an update fix to correct the problem with not being able to G-mail after the update occurred? I am not tech savvy so if it is something process i have to figure out I guess I will need to switch to Safari. i don't want to do that as I have been with Firefox almost since it started.

Asked by rodjwood 5 months ago

Last reply by FredMcD 5 months ago

Slowness issues

I have a gamer computer with all the drivers updated and recently I have switched from chrome to mozilla for privacy reasons, I installed a couple of extensions like adbl… (read more)

I have a gamer computer with all the drivers updated and recently I have switched from chrome to mozilla for privacy reasons, I installed a couple of extensions like adblocker plus, Simple Translate, Awesome Screenshot, Lightbeam and I am realizing that it is considerably much slower than chrome ... I'm going to start deleting all the extensions to see what happens ...

Asked by ajl 4 months ago

Last reply by FredMcD 4 months ago

Firefox not starting

Whenever i try to open firefox it shows a window briefly before closing immediately i've tried: reinstalling deleting all files related to firefox and reinstalling allow… (read more)

Whenever i try to open firefox it shows a window briefly before closing immediately i've tried: reinstalling deleting all files related to firefox and reinstalling allowing through firewall checking for iseguard64.exe starting in safemode starting the profile manager through run and cmd

Asked by 1cakethecake1 3 months ago

Last reply by FredMcD 3 months ago

Firefox crashes after using up 22GB of memory on my Win 7 (64) PC

Firefox has crashed my Win 7 (64) Ultimate by maxing out my 22GB RAM for a few weeks now; Chrome has zero issues. What is the excuse? There is no reason why open tabs in … (read more)

Firefox has crashed my Win 7 (64) Ultimate by maxing out my 22GB RAM for a few weeks now; Chrome has zero issues. What is the excuse? There is no reason why open tabs in the background should be consuming resources, especially even after closing them, yet the Firefox browser is a memory hog beyond reasonable explanations. My RAM is working properly, and I have virtual memory as well which apparently makes no difference in this issue.

 The suspicion is growing, that Ffox is doing something but I can't figure out what. When I had only 8GB RAM in the same PC the issue never came up, so I would appreciate it if posters not working in IT would refrain from adding foolish comments, like this is normal, expected, etc. If I were using high end photo editing software at the same time as audio engineering editing, I could expect this to be an issue. Running a browser to view online info should require a fraction of that kind of memory. What gives?
Past postings indicate this is not a new issue, yet responses show little real info of merit in addressing what appears to be a pervasive problem.

Asked by aldrichae 3 months ago

Last reply by TyDraniu 3 months ago

latest update slow and getting erreor message with some sites

Latest update is running slow and am getting this message when trying to access some sites:' If you see this page after uploading site content you probably have not repla… (read more)

Latest update is running slow and am getting this message when trying to access some sites:' If you see this page after uploading site content you probably have not replaced the index.html file. '

Asked by carl57 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox Keeps Minimising

It happens with the current version 91.0, but started a few versions back. The browser keeps minimising when the mouse is moved, then maximises again if the mouse is move… (read more)

It happens with the current version 91.0, but started a few versions back. The browser keeps minimising when the mouse is moved, then maximises again if the mouse is moved again. This happens randomly.

Asked by eugbug1 3 months ago

Last reply by FredMcD 3 months ago

CRASHES

a3a9fc55-917a-4445-879a-746a5fbf98d9 79093d52-17b1-45b4-a812-d7648b45b3e6 4c3609a7-af03-4e93-bd2e-4c8c563919dd 6532821f-fdfa-4e97-aa8f-5bc06d028d46 61650eef-dc07-46ea-929… (read more)

a3a9fc55-917a-4445-879a-746a5fbf98d9 79093d52-17b1-45b4-a812-d7648b45b3e6 4c3609a7-af03-4e93-bd2e-4c8c563919dd 6532821f-fdfa-4e97-aa8f-5bc06d028d46 61650eef-dc07-46ea-9298-b1b6a6f8e3aa cd41b74a-b16c-436a-8f7e-40907d64c2ea

THESE ARE CRASHES ID WIN 10 91.0.2

Asked by tbillias 3 months ago

Last reply by FredMcD 3 months ago

background processor freezing computer

I have to go into task manager to stop background processors from freezing my computer. Closing background processors in disk and memory. Sometimes there are as many as 1… (read more)

I have to go into task manager to stop background processors from freezing my computer. Closing background processors in disk and memory. Sometimes there are as many as 10 background processors running but it seems to be a only a few and can't tell which one's until I figure it out. Sometimes I can by the amount of usage. I have to do this several times as I use my computer.

Asked by jarekorn 2 months ago

Last reply by FredMcD 2 months ago