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firefox crashes frequently

Firefox crashes frequently how can i solve? bp-efca7386-1d04-4bb6-9372-eda210201127 bp-2055075d-35b7-47a7-97d8-a650e0201127 bp-13694b1a-2134-4f61-be33-23bbd0201127 Thank… (read more)

Firefox crashes frequently how can i solve?

bp-efca7386-1d04-4bb6-9372-eda210201127 bp-2055075d-35b7-47a7-97d8-a650e0201127 bp-13694b1a-2134-4f61-be33-23bbd0201127


Thanks

Asked by g21 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (read more)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Asked by box37 12 months ago

Last reply by FredMcD 12 months ago

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Why is it so hard to find my recent bookmarks?

I use the star symbol to add bookmarks, and then when I try to look at those bookmarks that I have saved, I can't find them. They do not appear when I load the bookmarks … (read more)

I use the star symbol to add bookmarks, and then when I try to look at those bookmarks that I have saved, I can't find them. They do not appear when I load the bookmarks tool. Instead I see Firefox bookmarks and a list of ancient bookmarks. Please see the attached image. I have clicked on all the links in the attached image, and none of them show me my recent bookmarks. Can someone please tell me where my latest bookmarks are hiding? Thanks.

Asked by b98765 12 months ago

Last reply by cor-el 12 months ago

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Deleting History

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is u… (read more)

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is up-to-date. What is odd is that I am able to delete History when I use Safari as the active browser. I prefer using Firefox however, so what is wrong and how can I fix it?

Asked by rgren1 12 months ago

Last reply by FredMcD 12 months ago

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Metamask extension disappeared

I discovered that my metamask extension disappeared on its own from Firefox. It was not a lost pinned extension. The extension was not listed in the extensions any longer… (read more)

I discovered that my metamask extension disappeared on its own from Firefox. It was not a lost pinned extension. The extension was not listed in the extensions any longer.

I looked in the history and browser had not updated. Does anyone have an explanation? Did Firefox remove metamask for some reason?

Is there a way that I can view changes to the extensions somehow?

Thank you.

Asked by cortapanda 12 months ago

Last reply by Seburo 12 months ago

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Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Hi, Firefox will not open on my PC as it thinks that it's already running. First off I tried a refesh but that didn't work as the same issue occured. I have uninstalled i… (read more)

Hi, Firefox will not open on my PC as it thinks that it's already running. First off I tried a refesh but that didn't work as the same issue occured. I have uninstalled it and re-installed again but the same issue happens. A lot of the help pages I have looked at ask you to do things via the Firefox menu but as I can't even open a browser I'm unable to make cahnges.

Asked by Ian R Dawes 12 months ago

Last reply by Scribe 12 months ago

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Keyboard not working in tablet mode

I just installed the latest version of firefox (83.0)(64-bit). now when I use my MS surface in tablet mode, the virtual keyboard pops up for about a second and then disap… (read more)

I just installed the latest version of firefox (83.0)(64-bit). now when I use my MS surface in tablet mode, the virtual keyboard pops up for about a second and then disappears. Chrome and edge works ok. just firefox.

Asked by roberta5 12 months ago

Last reply by rtpevehouse98 12 months ago

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Firefox constantly is crashing

This has just recently started with this constant crashing of my Firefox. I'm doing computer work and then it crashes. I submitted the crash reports that were not submitt… (read more)

This has just recently started with this constant crashing of my Firefox. I'm doing computer work and then it crashes. I submitted the crash reports that were not submitted this morning on December 02, 2020. Yet, two of the crash reports failed to submit.

Asked by stardst12 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

Bad Request 400

Firefox keeps displaying '400 Bad Request Request Header Or Cookie Too Large' when trying to read articles on www.bloomberg.com. It only happens when using this site and… (read more)

Firefox keeps displaying '400 Bad Request Request Header Or Cookie Too Large' when trying to read articles on www.bloomberg.com.

It only happens when using this site and only on Firefox and not on Safari or Chrome.

How to fix this and be able to use Firefox as default browser for this site?

regards, Arjen

Asked by arjen4 12 months ago

Last reply by cor-el 12 months ago

  • Archived

a web page is slowing down your browser - this is a frequently occuring 'error' message

Most of the time it is when I am using Facebook and have more than one tab open. At the moment it's a waste of time having tabs as options because I can't use more than… (read more)

Most of the time it is when I am using Facebook and have more than one tab open.

At the moment it's a waste of time having tabs as options because I can't use more than one at a time or else every single page comes up with this error... a web page is slowing down your browser

Does anyone have any bright ideas on how to get it to stop - I have search the net and changed and tweaked a few settings but nothing has made any difference at all.

Asked by Glenfelik 12 months ago

Last reply by FredMcD 12 months ago

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Unable to get into Telstra emails

Is anyone having an issue with Firefox and Telstra Webmail. I am able to log in but it just stays on the page with the 3 dots flashing. I can get into emails on Chrome an… (read more)

Is anyone having an issue with Firefox and Telstra Webmail. I am able to log in but it just stays on the page with the 3 dots flashing. I can get into emails on Chrome and on my phone just not on my laptop. It only started yesterday I refreshed FF and cleared history,but problem is still occurring. Not sure if it is a Telstra issue or FF issue.

Asked by toppotsechuca 12 months ago

Last reply by cor-el 12 months ago

  • Archived

edit this bookmark window flashes and disappears

Bookmark this page process has changed (Firefox v83.0 Mac). I cannot choose where to save the bookmark because no screen appears where I can navigate to or select a desti… (read more)

Bookmark this page process has changed (Firefox v83.0 Mac). I cannot choose where to save the bookmark because no screen appears where I can navigate to or select a destination. Then when I try to edit this bookmark, the edit screen only flashes briefly and disappears, giving me no means of editing the name or destination.

This has been occurring for 2 days as of 12/03/20.

Asked by Wayne 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Need help restoring tabs and windows after computer shutdown - there is no restore last session (more info.) - HELP

Hi, My computer shut down when it was in the process of re-opening my previous last session. I looked in the profile folder... It has the recovery, previous, and upgrad… (read more)

Hi,

My computer shut down when it was in the process of re-opening my previous last session. I looked in the profile folder... It has the recovery, previous, and upgrade json files available. Every time I try to restore these files via Library > History... it just keeps on talking about the bookmarks. I need those specific sites open up as it was for my studies. Yes, some of them date back a couple months and was going to go through them. I just was wishing someone could help me restore this data.

I did check this website:

https://www.jeffersonscher.com/ffu/scrounger.html

It seems like the files seems to be working? I'm not entirely 100% sure, but I see information there on websites and such that I had opened up. Not direct links.

Further, I do know that the previous was the last one that was closed properly. It's just the one that have "recovery" are the smaller files that don't retain any information.

I tried looking at available topics and pages on windows, but none seem to solve my problem. I would appreciate it if someone can help me as I feel like I am missing one last step or doing it incorrectly on how to open these files, again.

Thank you for all the help in advance. I do really appreciate it as I need these tabs restored. >.<

Asked by Micamelus 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Launching Firefox

Whenever I launch Firefox my Graphics Drivers temporarily stop working. I get a balloon message on the taskbar, saying they are not working, then screen reloads and after… (read more)

Whenever I launch Firefox my Graphics Drivers temporarily stop working. I get a balloon message on the taskbar, saying they are not working, then screen reloads and after third prompt all is then good to go and I can start browsing.

This has just recently started. I have uninstalled and then re installed, no difference.

It is rather annoying. I have version 83.0

Thanks

Asked by stevenwest1968 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Youtube not working with latest firefox on debian

For some reason Youtube tells me that Firefox doesn't recognize the available video formats. This isn't the case with most videos but ~1/10 videos fail (video in the imma… (read more)

For some reason Youtube tells me that Firefox doesn't recognize the available video formats. This isn't the case with most videos but ~1/10 videos fail (video in the immage is https://www.youtube.com/watch?v=Ta1qHReYXYs&ab_channel=EthosLab ). Does anyone know how to fix this?

Asked by scaptal 11 months ago

Last reply by cor-el 11 months ago

  • Archived

PR_END_OF_FILE_ERROR

Within the last 2 weeks or so I get this error repeatedly when accessing secure sites that i used to be able to access with no issues. I use a private VPN and 2 factor au… (read more)

Within the last 2 weeks or so I get this error repeatedly when accessing secure sites that i used to be able to access with no issues. I use a private VPN and 2 factor authentication. Sometimes stopping the VPN momentarily fixes this, but for other sites, it's no go. This isn't an SSL or SEC error and a search on help forum didn't provide an answer.

Asked by amelia4 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Significant Slowdown

Since the last Firefox update about two weeks ago or so, late November 2020, Firefox has been using a lot more memory and crashing my computer quite often. Is there a wa… (read more)

Since the last Firefox update about two weeks ago or so, late November 2020, Firefox has been using a lot more memory and crashing my computer quite often. Is there a way to undo the last update to check this problem out? May or may not be tied to embedded videos auto running.

Asked by cleaver4470 11 months ago

Last reply by FredMcD 11 months ago