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PR_CONNECT_RESET_ERROR

I could get to all websites yesterday; today I can't open Facebook??? Or Google?? Or other pages I have bookmarked & use every day. PR_CONNECT_RESET_ERROR … (read more)

I could get to all websites yesterday; today I can't open Facebook??? Or Google?? Or other pages I have bookmarked & use every day.

PR_CONNECT_RESET_ERROR

Asked by ShellySS 1 month ago

Last reply by Zmingong 1 month ago

  • Archived

Can't install FIREFOX application

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be d… (read more)

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

Asked by rick914 2 years ago

Last reply by ARMAN KHAN 2 years ago

  • Archived

An issue with displaying images on certain sites/FF's profile folder/storage?

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help! Issue: Certain … (read more)

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help!

Issue: Certain websites intermittently display strange behavior, such as not loading interactive content (videos/gifs on reddit, for example, displaying as static images) and some sites not loading images at all (Twitter shows empty boxes where images would be) and a few other similar issues.

Steps I've tried: - Using a private window solves almost all the issues. But disabling all extensions and plugins in a normal window doesn't solve it. (I believe I understand private windows to use the RAM for caching but use the HDD under normal circumstances?) - Enabling/disabling VPN makes no difference, nor does what network I'm on, and other devices on this network have no similar issues - Other browsers on the same computer have no issues - Malware, anti-virus, etc all are active and scan has been run a few times. - Apple's hardware diagnostic turns up no issues, and this has happened now in FF over multiple of the latest versions (not sure when exactly it started) on two different Macbooks, though the new one is from an image of the old one (maybe that's something?) - Uninstalling/reinstalling FF does not make a difference

Where I'm at: The only thing that sort of worked (But it's now stopped working on certain sites, but continues to work for others) is moving FF's profile folder, uninstalling, and reinstalling. I was lead to believe FF would then create a new folder when this happened, but it just kicked up an error for me and wouldn't start. When I moved the old profile folder back and started up the freshly installed version with the old profile folder, the problems were all solved. Though as mentioned, they are starting to happen again on some of the sites. No errors or changes have been made that I can identify, plenty of space available on the HDD, etc.

I've become a big fan of FF over the years (over Chrome), and want to stay in a privacy-focused browser, but I haven't been able to find much that seems to help this specific situation online. Any help is appreciated!

Asked by alex144 2 years ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

Browser crashing

Hi Some months ago I added a 32" samsung usb screen to my PC, my operating system is windows 7, This maybe coincidental and not at fault. Since adding the screen my Firef… (read more)

Hi

Some months ago I added a 32" samsung usb screen to my PC, my operating system is windows 7, This maybe coincidental and not at fault. Since adding the screen my Firefox browser crashes, what happens is the screen starts flashing and most of the display disapears you can click on some buttons if displayed or you know where they are but the only way to stop it is to close and reopen the browser, it seems to happen more frequently in a browsing session once its happend once, sometimes it dosn't happen. It seems to be triggered by the mouse scrolling wheel. I have removed and reloaded Firefox but still the same, when reloading it recognises the previous instalation and recalls some previous settings, I don't seem to be able to stop this happening. Lastly the fault does not occur on any other browser. Firefox is my default and prefered browser and I would like to cure this if possible, I have run virus scans etc and dont appear to have any contamination issues.

Any advise gratefully recieved

Many thanks Steve Hull

Asked by stephen.j.hull 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't access games on FB

This happens in Facebook when I try to play a game: "The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols … (read more)

This happens in Facebook when I try to play a game: "The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address."

Asked by Steamboat Ed 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Crashing when thunderbolt interface selected for playback

Hi there, Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. … (read more)

Hi there,

Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. Any page like youtube, with video or media embedded causes a crash.

For reference, I'm using a Focusrite Red8pre on a Macbook Pro. The error does not occur when using the laptops speakers for playback.

Any help here would be appreciated.

Cheers, -Harry

Asked by dogledastray 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context.

Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context. … (read more)

Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context.

Asked by soulgoneglass 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Stop button: What does it do?

If I start opening a hundreds-megabyte PDF, or a JS-heavy website, or a server just do not respond at all, I expect that when I'll press "Stop" button browser would... em… (read more)

If I start opening a hundreds-megabyte PDF, or a JS-heavy website, or a server just do not respond at all, I expect that when I'll press "Stop" button browser would... emm... stop: stop trying to render the rest of the page, stop trying to establish the connection... But notning happens. I don't see any reactions to Stop button. The only way to stop the download is to close the tab (I'm not sure, I hope it stops). By the way, it is especially "nice" when the program closes together with the closing of the last (as suddenly will be realized later) tab.

So, there is the "Stop/Reload" button. Does it do something like stop something? Or it is purely decorative/irritative? Or I just press it wrong way?

Asked by qsjn4ukr 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

SLOW FIREFOX

I downloaded this Firefox two days ago, worked fine until today It took 5 minutes to get to this point. I had Firefox before but got slow, got no help, left for Edge. I… (read more)

I downloaded this Firefox two days ago, worked fine until today It took 5 minutes to get to this point. I had Firefox before but got slow, got no help, left for Edge. I'm sick of Microsoft cramming crap down my throat, would really like to stay with Firefox, but not at this speed.

Asked by carlgildner 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Fire fox slow down My pc (Core I3, 8th gen, 3.6 GHZ, 4 GB RAM)

Dear Concern, When I using mozilla firefox it slowing down my PC. Also, When I want something to see full screen view. Can't resize instantly/ take much time/ hang. This … (read more)

Dear Concern, When I using mozilla firefox it slowing down my PC. Also, When I want something to see full screen view. Can't resize instantly/ take much time/ hang. This issue break my heart using firefox. I can't uninstall firefox. Because, I love firefox and using till 2011.


Thanks

Arafat Hossain Bangladesh

Asked by Arafat Hossain 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How do I fix my orxy settings?

I get this error message: The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings t… (read more)

I get this error message:

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.

What do I have to do to fix this?

Asked by L. Kent Lederer 1 year ago

Last reply by cor-el 1 year ago