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  • Archived

help to fix my problem loading page problem problem

please, tell me how to fix problem loading page problem in firefox. this is act ois stopping me to complete my tasks. delay may cause a heavy punishment. please lookout f… (read more)

please, tell me how to fix problem loading page problem in firefox. this is act ois stopping me to complete my tasks. delay may cause a heavy punishment. please lookout for it give a solution as soon as posiible.

Asked by sahaanipriyanka44 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Webpage URL is added to search query once page is loaded

When I open a new Mozilla Firefox window and before the homepage loads I can start to enter a search query into the unified address bar/search box. However, once the hom… (read more)

When I open a new Mozilla Firefox window and before the homepage loads I can start to enter a search query into the unified address bar/search box.

However, once the homepage is loaded it tacks on the webpage URL onto the search query. The result looks something like this: "my search queryhttps://www.google.com". This prevents me from correctly searching what I need for once I hit enter.

It's a small nuisance, but I was wondering if there is a way to correct this? If not, perhaps there is a way to offer feadback to the Firefox team?

Asked by pashazait 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Continually getting certificate errors with Firefox, but none with Chrome, So many that it makes Firefox unusable

Continually getting certificate errors with Firefox, but none with Chrome, So many that it makes Firefox unusable. Older version of firefox didn't produce these errors, … (read more)

Continually getting certificate errors with Firefox, but none with Chrome, So many that it makes Firefox unusable. Older version of firefox didn't produce these errors, for the exact same websites. Very frustrating. Tried about 4 different workarounds listed in the community forum, but no luck. Does anyone have an idea? Ideally would just like for firefox to ignore all cert related errors. Or to have a continue button to proceed anyway.

Asked by jeffgran 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

recently updated versions have memory leak

see below screen capture. I am always open 3 windows with totally about200 tabs, but usually 5~6 tabs per window opened all the time, and when a day passed, the PC becam… (read more)

see below screen capture. I am always open 3 windows with totally about200 tabs, but usually 5~6 tabs per window opened all the time, and when a day passed, the PC became slow and found Firefox process consume at least 1GB of memory and up to 10GB。

Asked by heighgun 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

System locks up when Firefox opens

Firefox installed the latest update and my computer quit working. I have reset it and uninstalled and reinstalled it. Nothing works. I have an older (2014) ASUS laptop… (read more)

Firefox installed the latest update and my computer quit working. I have reset it and uninstalled and reinstalled it. Nothing works. I have an older (2014) ASUS laptop with 4 GB RAM, Intel Core i3 CPU @1.8 GHz and 285 GB free space, so it should work. Other applications work fine but every time I open Firefox, it locks up and I have to reboot the computer. Nothing I have tried works. Please help.

Asked by michaelhfox 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 85.0

I have a MacBook Air running MacOS X 10.15.2 Catalina with Intel HD Graphics 6000 and Firefox just updated automatically to 85.0. Since the update, I cannot launch Firefo… (read more)

I have a MacBook Air running MacOS X 10.15.2 Catalina with Intel HD Graphics 6000 and Firefox just updated automatically to 85.0. Since the update, I cannot launch Firefox - it opens and then immediately hangs so I have to do a Force Quit as system says Firefox is not responding. Strangely, if I launch Safari first then launch Firefox, everything is OK even though I do not actively use Safari after it is launched and quit it as soon as Firefox opens. I would prefer not to have to launch Safari before starting my preferred browser. No crashes have been logged because it fails to fully open. Any ideas?

Asked by mail918 1 year ago

Last reply by Scribe 1 year ago

  • Archived

FIREFOX IS DYING....R.I.P FIREFOX

SOMETIMES MY SAVED LOGIN ERASED BY FIREFOX,AND OTHER SLOWS MY PC (HARMFUL). I LOST MOST OF MY DATA CAUSE OF THIS FRUSTRATING,HEADACHE>>>GARBAGE FIREFOX. MOST OF … (read more)

SOMETIMES MY SAVED LOGIN ERASED BY FIREFOX,AND OTHER SLOWS MY PC (HARMFUL). I LOST MOST OF MY DATA CAUSE OF THIS FRUSTRATING,HEADACHE>>>GARBAGE FIREFOX.

MOST OF THE TIMES I HAVE TO RESTART FIREFOX TO CONTINUE!!!!

I GOT CHROME,OPERA,ALL WORKING FINE .

BUT THIS GARBAGE FIREFOX, CAUSING A LOT OF PROBLEMS STARTING FROM MY PC TO MY SAVED DATA.

2021 IS THE START OF ENDING FIREFOX,WE'LL MISS YOU >>>R.I.P FIREFOX

Asked by stopinternetscammersmafia 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Guardian.com in FF 85.0

Since I updated to FF 85.0 (using Mac OS 10.13.6 on a MacBook Pro), articles on the Guardian website all display with text on top of the pictures, making the text illegib… (read more)

Since I updated to FF 85.0 (using Mac OS 10.13.6 on a MacBook Pro), articles on the Guardian website all display with text on top of the pictures, making the text illegible. I have tried deleting the cache for the Guardian sites but that hasn't helped. Articles display fine on Safari and Chrome. I have the Guardian to help but they have not yet replied. Any suggestions would be greatly appreciated. Laurence

Asked by laurenceharger 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Websites open in Firefox 84.0 but not in 85.0 after upgrade. Other browsers work fine. Windows 10

Summary: On windows 10, getting error messages on websites including big names like logitech.com after firefox updates from 84.0 to 85.0. Reinstall of 84.0 and sites wor… (read more)

Summary: On windows 10, getting error messages on websites including big names like logitech.com after firefox updates from 84.0 to 85.0. Reinstall of 84.0 and sites work again. Other major browsers also work fine.

Specific error message is: Secure Connection Failed" "An error occurred during a connection to ***websitehere***. PR_END_OF_FILE_ERROR." "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified."

Troubleshooting: - I did an uninstall on the machine and deleted all mozilla folders from program files / app data followed by a fresh install of firefox 85.0 on machine, didn't help. - I uninstalled firefox again and wiped folders then installed 84.0 and turned off updates. All websites work fine. After auto update to 85.0, sites don't work again. - Cleared cache/history/etc and even created a new profile. Nothing helps. - Doesn't happen on all machines I don't think but is starting to appear on several and that number has been increasing over the last 2 days. I haven't looked to see if I could find someone's machine that has 85.0 and is working besides mine yet.

Side note: - I received a replacement laptop on Wednesday for work and did all windows updates prior to installing any programs, domain join, etc. As part of the program loadout I install, firefox is included in that list. I installed 85 available from the website and logitech.com works fine.

Ending comment: - Appears to be some kind of issue that happens right after firefox does it's update and whatever the root cause is sticks behind after an uninstall and deletion of all the folders. Maybe something in the registry?

With how many computers this is starting to show up on now, it would appear that this should be noticed by others and I wanted to reach out and make sure Mozilla is aware.

Asked by bcook6 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 85 Green Video Playback

Hello Firefox Forum, I get green videos when using hardware acceleration. intel_gpu_top shows decoding action when I start firefox with: MOZ_WAYLAND_DRM_DEVICE=/dev/dri/r… (read more)

Hello Firefox Forum,

I get green videos when using hardware acceleration. intel_gpu_top shows decoding action when I start firefox with: MOZ_WAYLAND_DRM_DEVICE=/dev/dri/renderD129 LIBVA_DRIVER_NAME=i965 MOZ_X11_EGL=1 MOZ_WEBRENDER=1 firefox

There's only 3 lines of error in the console, so I don't think it's related:


(firefox:12623): GLib-GIO-WARNING **: 22:01:35.112: /etc/xdg/kde-mimeapps.list contains a [Added Associations] group, but it is not permitted here. Only the non-desktop-specific mimeapps.list file may add or remove associations. [Child 12816, MediaDecoderStateMachine #1] WARNING: Decoder=7fb5e2473800 state=DECODING_METADATA Decode metadata failed, shutting down decoder: file /build/firefox/src/firefox-85.0/dom/media/MediaDecoderStateMachine.cpp:368 [Child 12816, MediaDecoderStateMachine #1] WARNING: Decoder=7fb5e2473800 Decode error: NS_ERROR_DOM_MEDIA_DEMUXER_ERR (0x806e000c) - virtual RefPtr<MP4Demuxer::InitPromise> mozilla::MP4Demuxer::Init(): No MP4 audio () or video () tracks: file /build/firefox/src/firefox-85.0/dom/media/MediaDecoderStateMachine.cpp:3465

(/usr/lib/firefox/firefox:14321): GLib-GIO-WARNING **: 22:13:43.119: /etc/xdg/kde-mimeapps.list contains a [Added Associations] group, but it is not permitted here. Only the non-desktop-specific mimeapps.list file may add or remove associations.


Can anyone help me identify the issue? I would really like to use the hw acceleration.

With best regards LuxidEx

Asked by lucicex 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Not Responding Error

I keep receiving a 'not responding' error while using Firefox and have been unable to fix it by refresh, uninstall/reinstall, etc. I don't know what to look for next - an… (read more)

I keep receiving a 'not responding' error while using Firefox and have been unable to fix it by refresh, uninstall/reinstall, etc. I don't know what to look for next - and neither does my IT guy who has spent several hours trying to fix it. Any ideas?

Asked by jperhac 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox freezing on start-up?

I'm on a Mac, running the latest version of Firefox. Recently I've had some work to do that meant I wanted to keep multiple tabs open, so I changed my settings to 'restor… (read more)

I'm on a Mac, running the latest version of Firefox. Recently I've had some work to do that meant I wanted to keep multiple tabs open, so I changed my settings to 'restore previous session' so I'd get my tabs back when I turned my computer off/on.

For a few days all was going well, then Firefox crashed. I managed to get it back up again and change the setting so it wasn't trying to restore multiple tabs. But since then no luck, Firefox opens but I get the spinning wheel curser and Firefox shows as non-responsive, I have to force quit the app.

I've tried uninstalling it, still no luck. I'm writing this from Google Chrome.

Can anyone help? I much prefer Firefox, but it's currently unusable for me, and as the browser freezers I can't get into any of the settings etc.

Asked by JasmineM 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Browser lags after recent update

Ever since the last update to 85.0, firefox for Windows 10 has begun to lag where mouse, scroll or keyboard inputs are delayed. CPU and other resources via task manager … (read more)

Ever since the last update to 85.0, firefox for Windows 10 has begun to lag where mouse, scroll or keyboard inputs are delayed. CPU and other resources via task manager are low and firefox task manager provides no insight to me either.

This only happens in firefox, all other programs work fine. I have tried disabling plugins with no change in results.

Anyone else experiencing this or have any suggestions?

Asked by applephx 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox browser crashed

Hi, The firefox browser has today crashed and no page is opening. I tried to send a crash report but no success. I uninstalled and reinstalled but still no page is openin… (read more)

Hi,

The firefox browser has today crashed and no page is opening. I tried to send a crash report but no success. I uninstalled and reinstalled but still no page is opening!

Not sure what next can I do?

Many thanks Trevor

Asked by trevstar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Not loading all websites

I've been a Firefox user for more than a decade and today is the first time I've had an issue that is making me reach out to the support community for help. I have one co… (read more)

I've been a Firefox user for more than a decade and today is the first time I've had an issue that is making me reach out to the support community for help.

I have one computer at a client in which Firefox just won't load certain websites. One of them is www.performance.gov the site loads fine on other computers on the same network, the problem computer can successfully ping the site and correctly resolve DNS. Furthermore, Edge, Internet Explorer, and Chrome on the same computer can also load the site perfectly fine - it's only Firefox that can't.

I've tried to refresh Firefox, starting Firefox in Safe Mode, reinstalling, completely wiping Firefox from the computer (removed all of Mozilla's install, %AppData%, and %LocalAppData% directories; as well as removing all of the Mozilla and mozilla.org registry keys), then I installed a clean copy of Firefox 85 - still won't load the site. I've also tried changing Firefox's proxy setting to "No proxy", as well as disabling DoH - no dice.

The problem computer is running Windows 10 x64 20H2, is patched to today (2/2/2021), and has been restarted several times between all the attempts to get Firefox working correctly.

I'm really at a loss here. Does anyone have any ideas or suggestions? Could there be some kind of TLS or certificate problem on the machine itself? Like could Windows be set to only support TLS 1 and 2 but not 3 and Firefox is inheriting that setting? Idk I'm kinda reaching here but I just don't know what the issue is now.

Thanks in advance for any suggestions!

Asked by ek-dyoder 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox print

Currently running Firefox 85.0, Prior release was 82.0 (screwed up print preview issues caused major headaches there.) What happened to the "Page Setup..." dialog? It has… (read more)

Currently running Firefox 85.0, Prior release was 82.0 (screwed up print preview issues caused major headaches there.) What happened to the "Page Setup..." dialog? It has disappeared from the "File" sub-menu. It isn't in the "Options" section either. How is one supposed to change headers, footers, margins, and other such particulars that were commonly found in the "Page Setup" dialogs of desktop applications? Couple this with the loss of the previous print preview capability, and I am thinking I need to find a different browser. Doesn't Mozilla have a change review process in place to prevent such major mishaps?

 /russ

Asked by csuflinux 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Can't load anything

I can't open any website, not even my home page. The browser just shows blank to everything. I tried the solutions on the forum but nothing helped. I can't see the settin… (read more)

I can't open any website, not even my home page. The browser just shows blank to everything. I tried the solutions on the forum but nothing helped. I can't see the settings after I click it. I have tried uninstall and install it clean.

Asked by bobobobobo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (read more)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 1 year ago

Last reply by FredMcD 1 year ago