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  • Archived

Nothing will load I can only access trouble shoot and settings

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fin… (read more)

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

Asked by a.p.leclerc 1 year ago

Last reply by Terry 1 year ago

  • Archived

FamilySearch

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to conne… (read more)

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to connect again. I have disconnected enhanced tracking. Google Chrome does not have this problem. Please help me find a solution. Thanks, Sharon

Asked by sharonlong54 1 year ago

Last reply by Dropa 1 year ago

Constant crashes

Firefox keeps crashing randomly, sometimes at startup, and sometimes just in the middle of a session. Sometimes just one tab will crash, and other times it'll be the enti… (read more)

Firefox keeps crashing randomly, sometimes at startup, and sometimes just in the middle of a session. Sometimes just one tab will crash, and other times it'll be the entire browser. I ran it in troubleshoot mode and it still crashed, so it's not caused by an extension or anything. It never used to do this before and I don't understand what's causing this issue.

Asked by Roy the Longest Boy 2 months ago

Last reply by zeroknight 2 months ago

  • Archived

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropo… (read more)

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

Asked by krodger48 1 year ago

Last reply by MaxLen 1 year ago

  • Archived

Google search hangs until I clear cookies which fixes it, then hangs again soon after

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten … (read more)

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten rid of anything that could cause issues. I disabled duckduckgo (see attached pic of my current extensions). I'm also updated to the latest version (see pic). It's also happening on my desktop and my laptop pc's. I do IT work and computer repair professionally and I'm out of things to try here! Can you help me with this issue?

Asked by zachfarrell 1 year ago

Last reply by rv 1 year ago

  • Archived

Firefox Browser 102.0(64bit)

When I login to URL https://www.ohiogasprices.com/index.aspx?mss=286965 with Firefox there is a long delay (~5min.). This happens with multiple machines and locati… (read more)

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Asked by FWO-BOH 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Connecting to non-ssl site on localhost failing after upgrade to 108

I have a local app on my machine hosted on port 80 using a non-encrypted HTTP connection. Tonight I upgraded my Firefox browser to version 108 and I cannot for the life o… (read more)

I have a local app on my machine hosted on port 80 using a non-encrypted HTTP connection. Tonight I upgraded my Firefox browser to version 108 and I cannot for the life of me figure out how to allow this connection. Before the upgrade, it worked perfectly fine, after the upgrade it tells me it was unable to connect but in the address bar I see that it's trying to connect to HTTPS Even though the bookmark is HTTP. If I remove the s from the address bar, it still refuses to connect. The chromium-based browser on my computer will connect to this site without any trouble, as will the legacy browser. This seems to be a problem introduced in version 108 and I have no way around it. Has anybody else experienced this problem? I don't want to write a sloppy bug report so I'll probably just wait for someone important to have this problem and the next release will probably have it fixed, but it's pretty annoying having to open up my chromium based browser in order to access this one local URL.

Asked by Nathaniel Lee 1 year ago

Last reply by Dropa 1 year ago

All Google URLs causing browser tab to crash

Every time I do something Google-related in my Firefox browser the tab crashes. It does the same whether it is the search engine, Google drive, G-mail, etc... I already e… (read more)

Every time I do something Google-related in my Firefox browser the tab crashes. It does the same whether it is the search engine, Google drive, G-mail, etc... I already ensured my browser is updated, to no avail.

Thank you!

Asked by Ana Montoya 3 months ago

Last reply by cor-el 3 months ago

  • Archived
  • Archived

Shopify page doesn't load anymore

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order t… (read more)

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...

Asked by Cat 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago