Showing questions tagged: Show all questions

Opening Outlook emails error message

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it… (read more)

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it. This problem started yesterday 2.8.2024

Asked by dina.hargrave 5 months ago

Last reply by jonzn4SUSE 5 months ago

www.homedepot.com

I've been using Firefox for the past two years. I go onto www.homedepot.com all the time. Every day, multiple times a day. All the sudden over the past two weeks, it won'… (read more)

I've been using Firefox for the past two years. I go onto www.homedepot.com all the time. Every day, multiple times a day. All the sudden over the past two weeks, it won't load my bookmark. I type it in manually, it doesn't work. I clear cache, history and restart browser. No luck. I restart computer, still an issue. I go into 'private window', kind of loads and then all the sudden freezes. I use Chrome and it works no problem. Then I search the Firefox support forum to find that multiple other people have had this issue over the past five years.

I mean wow, I use Home Depot to buy materials for work plus a credit card account and then to just have it not work anymore on this browser for no apparent reason is crazy. Then to not be able to contact anyone at Firefox regarding the issue is also crazy.

I mean it's fucking homedepot. I know like 10 years ago there was a data breach with them so maybe firefox is protecting itself from them? But then just have a message pop up saying you can't access the site on firefox. No problem. But to have it be so open ended and a continuous problem over years. That's just dumb. How can I trust Firefox with my information and data if I can't even access a basic site with no recourse for solution or understanding or help?

Asked by d3sm0nd 5 months ago

Last reply by zeroknight 5 months ago

Reprting an error

I think you need a place where users can easily report errors. I frequently find Firefox doesn't work with some sites, or stops working where it has worked before, especi… (read more)

I think you need a place where users can easily report errors. I frequently find Firefox doesn't work with some sites, or stops working where it has worked before, especially where some login or click button is required. Have a look at this site, New Zealand government register for charities: https://register.charities.govt.nz/CharitiesRegister/ViewCharity?accountId=1ebd3717-79f0-e911-ba6c-00155d6b7730&searchId=6827e00b-e624-4fe4-ad80-8ccb4645ead2 I have to use a different browser now to access this site, which I frequently need for work.

Cheers

Asked by harald47 5 months ago

Last reply by cor-el 5 months ago

Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (read more)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Asked by wisemagic1 5 months ago

Last reply by zeroknight 5 months ago

Firefoxs took 2 minutes on the first start.

Hi, I am using Firefox Version 122 on Windows 11. For the past month Firefox is slow to start on its first start. It took 2 to 2 1/2 minutes to load up. I have tried way… (read more)

Hi,

I am using Firefox Version 122 on Windows 11. For the past month Firefox is slow to start on its first start. It took 2 to 2 1/2 minutes to load up. I have tried ways to fix it but not working. I tried using Google Chrome to test the speed and on the first start and it takes 5 seconds to load up. Therefore, it is not my computer problems. Please help.

Thank You

Asked by Chan KL 5 months ago

Last reply by jonzn4SUSE 5 months ago

Restriting RAM being used by Firefox

Firefox is my default browser however if find that it does demand a significant amount of RAM whilst running for example today it is running 800 Mb with only 5 tabs open … (read more)

Firefox is my default browser however if find that it does demand a significant amount of RAM whilst running for example today it is running 800 Mb with only 5 tabs open but earlier it was using 1200 Mb. This demand is slowing down my computer as other programmes are being impacted. Is there any way of restricting or limiting the amount of RAM being used by Firefox. Currently it is normally at the top of programmes using the greatest amount of RAM.

Asked by martin-wilkins-it 5 months ago

Last reply by zeroknight 5 months ago

reopen tabs

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them? I did not expect FF to close on me like th… (read more)

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them?

I did not expect FF to close on me like that. I thought that as I was in a private browsing session FF would have warned me that it was about to close had it been necessary.

I'm guessing that my open tabs have been lost permanently because you didn't warn me and that all that time I spent is now wasted.

Life is really simple except that other people make it problematic.

Asked by `Vic 5 months ago

Last reply by zeroknight 5 months ago

SICK TO DEATH OF FIREFOX CONSTANLY FREEZING ON MULTIPLE COMPUTERS & AFTER TRYING ALL THE SO-CALLED FIXES

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezin… (read more)

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezing on me. Here is the guaranteed & predictable pattern: Everything is working well for an hour or so and then suddenly, for no rhyme or reason, the program freezes. I close the program (because it's not responding, so says the error message) and I immediately reopen Firefox and things are fine for another hour or two...and then it happens again & again & again & again!

It just happened again while I was in the middle of an important work project & I AM SICK OF IT. I loved Firefox so much, I have spent hours & hours, over many weeks and months, reading about the problem and trying ALL the recommended fixes--to no avail. NOTHING has worked. Don't ask if I tried this or that because the answer is yes, I tried it. And it is happening to me on multiple computers. (I use two computers simultaneously, a brand new Windows 11 and an older Windows 10 computer.) It's getting to the point that I am starting to use Chrome more and more because I can use Chrome (or any other browser such as Edge or Maxthon) without problem or incident. But old habits are hard to break and I keep returning to Firefox (being the fool I am) & because I have Firefox tweaked to my specifications especially with passwords, etc. I have very reluctantly and unhappily removed many add-ons thinking one of them might be the problem. But, as I said, nothing has worked. And yes, I have uninstalled and reinstalled the program, turned off hardware acceleration, did your registry tweaks, bla, bla, bla.

I am writing mainly to vent. Because I have tried ALL THE FIXES without success, I have no confidence that you can solve what appears to be a common problem. But, of course, if you think you can help me, give it a whirl. Otherwise, I need to dump Firefox for good. Thank you letting me share.

Asked by HollisHoHo 5 months ago

Last reply by cor-el 5 months ago

over last few days receive error message: "secure connection failed....authenticity of data could nor be verified

over last few days receive error message: "secure connection failed....authenticity of data could nor be verified. This message occurs with search engine, trusted sites … (read more)

over last few days receive error message: "secure connection failed....authenticity of data could nor be verified. This message occurs with search engine, trusted sites (NY Times, optimum.net, VPN Unlimited). I have returned Firefox to default settings, installed most recent version of firefox, turned off VPN to no avail. Other browser (Chrome) works fine....Suggestions?

Asked by chernackmd 5 months ago

Last reply by cor-el 5 months ago

HTML5 Video is not supported

Dear Sir, Shahid MBC was working perfect before couple of weeks ago you can check from this link https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-… (read more)

Dear Sir,

Shahid MBC was working perfect before couple of weeks ago

you can check from this link

https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-episode-1/id-1011829

Now there is some sort of an error message of HTML5 video

Asked by emadeldin1978 5 months ago

Last reply by cor-el 5 months ago

Issue with video

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video. I t… (read more)

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video.

I tried with Chrome and Edge and I don't have such issue.

I have no extensions or add-ons installed. Cache and data are cleared.

Could you please help me?

Asked by Borislav Nikolov 5 months ago

Last reply by jonzn4SUSE 5 months ago

Browser does not allow opening of bookmarked websites I use frequently.

Can anyone tell me what these messages mean in my Browser Cache: Experiment next-generation-accessibility-engine-powering-screen-readers has unknown featureId: accessibi… (read more)

Can anyone tell me what these messages mean in my Browser Cache:

Experiment next-generation-accessibility-engine-powering-screen-readers has unknown featureId: accessibilityCache RemoteSettingsExperimentLoader.sys.mjs:596:21


this.window.gBrowserInit is undefined ext-browser.js:1115

HTTPS-Only Mode: Not upgrading insecure request “http://detectportal.firefox.com/success.txt?ipv4” because it is exempt.

Asked by gaylv 5 months ago

Last reply by cor-el 5 months ago

Firefox taking over PDFs

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix thi… (read more)

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix this other than stopping all Firefox updates?

Asked by tony.booth.nz 5 months ago

Last reply by cor-el 5 months ago

Firefox blocks all websites on school WiFi

Hey, I'm trying to use Firefox on a school internet connection and I'm getting the "Did Not Connect: Potential Security Issue" error on every site, including www.google.c… (read more)

Hey, I'm trying to use Firefox on a school internet connection and I'm getting the "Did Not Connect: Potential Security Issue" error on every site, including www.google.com. It connects on other WiFi connections and through chromium browsers (Ex. Brave). I've tried the following: - Set Proxy settings to "No Proxy" - Set "Enhanced Tracking Protection" to Standard - Disabled IPv6 in about:config - Set security.enterprise_roots.enabled to False - Logged into my Google account over a different connection - Allowed Windows single sign-on for Microsoft, work, and school accounts - Tried refreshing Firefox - Restarted my computer

The error is still occurring. Is there a way I can allow Firefox to connect normally over School WiFi?

==================================================================

ERROR CERTIFICATE HERE:

https://www.google.com/search?client=firefox-b-d&q=example

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDjzCCAnegAwIBAgIHejiLAIJN+TANBgkqhkiG9w0BAQsFADCB1zELMAkGA1UE BhMCQVUxDDAKBgNVBAgTA0FDVDERMA8GA1UEBxMIQ2FuYmVycmExIzAhBgNVBAoT GkNvbnRlbnRLZWVwZXIgVGVjaG5vbG9naWVzMRowGAYDVQQLExFDb250ZW50S2Vl cGVyIFdlYjEyMDAGA1UEAxMpQ29udGVudEtlZXBlciBBcHBsaWFuY2UgQ0EgKDYx ODY2Nzg0OTg2NykxMjAwBgNVHRETKUNvbnRlbnRLZWVwZXIgQXBwbGlhbmNlIENB ICg2MTg2Njc4NDk4NjcpMB4XDTI0MDIxMTE3MDM1NVoXDTI0MDIyMDE3MDM1NVow GTEXMBUGA1UEAxMOd3d3Lmdvb2dsZS5jb20wggEiMA0GCSqGSIb3DQEBAQUAA4IB DwAwggEKAoIBAQCjrIjcc0kACwgtHnQao9UZ9MwFsdICJiWanGPsO4zzqUlliN+M L5ZF6UZ7TnpKTMdBBmohgXfCMFnsLBilFIgV/DA89Jk/thFIXj/RXaIihKn7q0mH 3OkxUNrsZ0SmGAaJBH9jmXC3+WTFP/HZQ/GMErs7nFTCHfE4sRhvdnZ+//c/Pywa PpkBI1JQJhmeWy5UB1PdcnFfcd4CdlMZvd2LM7IQYuvZQpAyDFSsict2dRf2FnOG f9uzAQQJd0s5sU9lOsD6P/LxWKU/RqwOPYx9/Lk/g2cX7+SYlbBmS4+CerO0a+Kg XBc8WgPRv3DMTSKLK2v3w/LNS0nJ7gKMau+3AgMBAAGjHTAbMBkGA1UdEQQSMBCC Dnd3dy5nb29nbGUuY29tMA0GCSqGSIb3DQEBCwUAA4IBAQBotm1oL7S/xmbCAcKZ qufi2SoBKd6xNndp4MLPLgV+Dq30NtF69nkmrHvGYl9sXE1bYsnGaHmiAJBf/HEx oNfEY/ziFqn59Ryd7Fwa03fPMhuRQJdfVgTgGdmxE6Z8b4s5eDZFoYoNQ0DFGq6c 4v1srnjfkGIokik+uwi5C46Dg0rHn/BPWkFhZ7bSQKV69vSJ1pofZol6ubMoWkaK LyNxQliqKQnUjdDNP/c4EIB/lsMaKlWfN26vzcLANwchtoZ/0m7H6qcNghe5BP2l 0Q70+nA4/746/2AXAfP5IkIRAHDvmDS6JYChuXZ9ybDziXgj/9740IsUQ4kTp2Z6 p0co


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIFoTCCBImgAwIBAgIJAMzCdRH6uA8rMA0GCSqGSIb3DQEBCwUAMIHXMQswCQYD VQQGEwJBVTEMMAoGA1UECBMDQUNUMREwDwYDVQQHEwhDYW5iZXJyYTEjMCEGA1UE ChMaQ29udGVudEtlZXBlciBUZWNobm9sb2dpZXMxGjAYBgNVBAsTEUNvbnRlbnRL ZWVwZXIgV2ViMTIwMAYDVQQDEylDb250ZW50S2VlcGVyIEFwcGxpYW5jZSBDQSAo NjE4NjY3ODQ5ODY3KTEyMDAGA1UdERMpQ29udGVudEtlZXBlciBBcHBsaWFuY2Ug Q0EgKDYxODY2Nzg0OTg2NykwHhcNMTkwNzAxMDI1MzAzWhcNMjkwNjI4MDI1MzAz WjCB1zELMAkGA1UEBhMCQVUxDDAKBgNVBAgTA0FDVDERMA8GA1UEBxMIQ2FuYmVy cmExIzAhBgNVBAoTGkNvbnRlbnRLZWVwZXIgVGVjaG5vbG9naWVzMRowGAYDVQQL ExFDb250ZW50S2VlcGVyIFdlYjEyMDAGA1UEAxMpQ29udGVudEtlZXBlciBBcHBs aWFuY2UgQ0EgKDYxODY2Nzg0OTg2NykxMjAwBgNVHRETKUNvbnRlbnRLZWVwZXIg QXBwbGlhbmNlIENBICg2MTg2Njc4NDk4NjcpMIIBIjANBgkqhkiG9w0BAQEFAAOC AQ8AMIIBCgKCAQEArVs5X3wZbZAhKy/jHSoB1vHCdoK9JU6TLTOzMnuVneK3DRu1 doTTqIpdKTMUXjEkcihZoEqCQTpCAsUXLWpBELXJXgqYBhpHmjp3Wgis0brGgc28 WtMl17sYj5eAgMtcU1k+NWPiKKoSgH37/9UnXz+APZmx4d/eLpZAE6nFJCZgq0kB cRp6WTuLAsDqcXCV8g+3RPCqxLLa4AvdOcvZHux80em0nTNeoBcNiON8kWmZQcUl HD/2puJesD49Z6le9fakyR7vFkUhJ/mSbZ3fB4qfJcGw6Qq8I0IvD5dVqpqLVVlV kTBNxCdoGtH36aUzNjjCJS2o2piTrx0wqWnsCQIDAQABo4IBbDCCAWgwHQYDVR0O BBYEFMm17+/zw9LeACXRuD4EZ0ftMAPpMBIGA1UdEwEB/wQIMAYBAf8CAQAwDgYD VR0PAQH/BAQDAgEGMBEGCWCGSAGG+EIBAQQEAwICBDCCAQ4GA1UdIwSCAQUwggEB gBTJte/v88PS3gAl0bg+BGdH7TAD6aGB3aSB2jCB1zELMAkGA1UEBhMCQVUxDDAK BgNVBAgTA0FDVDERMA8GA1UEBxMIQ2FuYmVycmExIzAhBgNVBAoTGkNvbnRlbnRL ZWVwZXIgVGVjaG5vbG9naWVzMRowGAYDVQQLExFDb250ZW50S2VlcGVyIFdlYjEy MDAGA1UEAxMpQ29udGVudEtlZXBlciBBcHBsaWFuY2UgQ0EgKDYxODY2Nzg0OTg2 NykxMjAwBgNVHRETKUNvbnRlbnRLZWVwZXIgQXBwbGlhbmNlIENBICg2MTg2Njc4 NDk4NjcpggkAzMJ1Efq4DyswDQYJKoZIhvcNAQELBQADggEBAEWKXvkihQGpdDD9 q2eWUhFoS9M1wdlRIgXUcl3823xIVAcBLoBtTNB48PvHqfbwzwSbFjCKyZehs9A3 tWcVZStqHFOePyS6boffVAUgf20ms3ICZ8iD91nKNo6E7WxiOOl3JTgtyOA4lRTC peRj3rr1Y+1e3HWdKQACTr26nXsOfd2hRjiSI29BCCRDrFUmtPVFrK7c6tmhx4MN ZPpkWQ25wFLpj5TvRB0zf3TZvzzKr5lh6yuRoen8Jx8kvKPbpRpuUuQj+3HbV1bo tWkGFmd4Ug8YqUfUX5R+JMwGVzk7z6J/kxUGd8YNEmGlIR+gZWoKX/5x7SAlcpxI ts2dPqI=


END CERTIFICATE-----

Asked by Keenan Axolotl 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

can't upload attachments

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does n… (read more)

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does not open. However, it works in other browsers. How can I fix this?

Asked by core.empowerment 5 months ago

Last reply by zeroknight 3 months ago

Firefox flashes for a second when opening, then disappears

I installed Firefox on my daughter's laptop (several times). Each time we try to open it, there is a quick flash of a window and then nothing. It does not not show up on … (read more)

I installed Firefox on my daughter's laptop (several times). Each time we try to open it, there is a quick flash of a window and then nothing. It does not not show up on the task manager. I restarted the computer. Reinstalled the program. And tried Refreshing it. I disabled pop-ups & deleted all anti-virus other than Defender. I tried setting firefox as default. Nothing worked. I am at the end of my knowledge. Would appreciate any help or ideas.

Thanks.

Asked by Colleen Morgan 5 months ago

Last reply by zeroknight 5 months ago